meet6600
Contributor
Hi,
I am using AirTel Broadband for long and while earlier the plans were good with no silly FUP now things have turned worse. Service is inconsistent by now and I had to change to Open DNS for consistent connection. Even the modem died one day and I was told to take it to a service centre nearly 1 hr away from my place and when I placed the order for a new one they promptly delivered it within 48 hrs. Also it took them good 5 months to change my BB plan to 2 mbps as I kept calling them from June 2011 to know when my request would be processed and it was finally done in December 2011 after a complaint was lodged!! There ways and service is really turning worse and combined with costly plans the only hing that keeps me is quality [paid] service.
In short I am fed up with AirTel and their pro business ways so do I have any options in Delhi for Broadband with acceptable service and plans?? Please pour in your suggestions as I need to change either now or in near future as now being with AirTel is too costly and not worth it at all. I stay in West Delhi Vikaspuri so if people can post their experience nearby would be appreciated!!
Thanks & Regards,
I am using AirTel Broadband for long and while earlier the plans were good with no silly FUP now things have turned worse. Service is inconsistent by now and I had to change to Open DNS for consistent connection. Even the modem died one day and I was told to take it to a service centre nearly 1 hr away from my place and when I placed the order for a new one they promptly delivered it within 48 hrs. Also it took them good 5 months to change my BB plan to 2 mbps as I kept calling them from June 2011 to know when my request would be processed and it was finally done in December 2011 after a complaint was lodged!! There ways and service is really turning worse and combined with costly plans the only hing that keeps me is quality [paid] service.
In short I am fed up with AirTel and their pro business ways so do I have any options in Delhi for Broadband with acceptable service and plans?? Please pour in your suggestions as I need to change either now or in near future as now being with AirTel is too costly and not worth it at all. I stay in West Delhi Vikaspuri so if people can post their experience nearby would be appreciated!!
Thanks & Regards,