iamddevil said:Try getting airtel.
I've had it for over 2 yrs now...almost no downtimes, gettting speeds in excess of what I'm paying for, great customer service, and pretty reasonably priced.
sarang said:^^ ehh
dint know hairTel is available in babewadi/ starroad area.
Sweet !!!Edrill said:....have been on Airtel for almost two years now. Total downtime = 5 minutes!!
Edrill said:Their standard responses are either, "Our server is down for maintenance. Please try in some time." or, "We'll send someone with 12 hours." Bloody rubbish. Downtime is also pretty sad. Around five or six times in the first month of the connection. When the connection works, it works fine. Would be much more bearable if they improved their customer service. I guess they assume that all the people that call CS are technologically retarded.
BSNL has almost no downtime and even if they have it its for a very short time so its almost NIL unless their telephone cables get uprooted or go missing :rofl:Edrill said:A friend of mine staying close-by is on BSNL. Never really had any major issues. Downtime is not as bad as Tata Indicom, but it happens from time to time. But I guess they get it resolved quickly, otherwise he would've been complaining about it a lot!
Edrill said:Check if you get Airtel in that area. I stay on NIBM Road and have been on Airtel for almost two years now. Total downtime = 5 minutes!!
Edrill said:Check if you get Airtel in that area. I stay on NIBM Road and have been on Airtel for almost two years now. Total downtime = 5 minutes!! Like iamddevil said, I constantly get speeds in excess of what my plan is. Never had to call customer service, so can't comment on that. But anytime I've ever been to their main office at Swargate, it's been a pleasure dealing with them.
Tata Indicom, on the other hand, are an absolute bunch of turds. My girlfriend has a Tata Indicom connection. She was having a few problems so I called up their customer service people and those asswipes don't know shit! Their standard responses are either, "Our server is down for maintenance. Please try in some time." or, "We'll send someone with 12 hours." Bloody rubbish. Downtime is also pretty sad. Around five or six times in the first month of the connection. When the connection works, it works fine. Would be much more bearable if they improved their customer service. I guess they assume that all the people that call CS are technologically retarded.
A friend of mine staying close-by is on BSNL. Never really had any major issues. Downtime is not as bad as Tata Indicom, but it happens from time to time. But I guess they get it resolved quickly, otherwise he would've been complaining about it a lot!
djmykey said:Sweet !!!
Thanks a lot !
This is so true. There is no escalation matrix in place. I mean if the CS guys are helpless and we want to escalate any issues there is no scope. I found this out once when my connection was off for almost a week. And after spending almost 400 buxx I got reimbursed Rs 300 odd in internet time. Go figure !! I'm tired of this connection but I have no other choice so I cant do anything about it. If Reliance WiMax comes here then I'm gonna get it ASAP.
BSNL has almost no downtime and even if they have it its for a very short time so its almost NIL unless their telephone cables get uprooted or go missing :rofl:
Powersurge said:Like he said, I've had Airtel for more than a year here in kalyaninagar and the total downtime hasn't exceeded 5 mins. Excellent CC to, whenever i've had to call for any billing queries or some such. I've NEVER called till date for any technical problem, so thats a real feather in their cap.
Plus the speeds you get are usually above average for the plan you subscribe for, i.e im on the 1mbps ul plan, and this is what i get
idea said:I am on BSNL BB now .... Pretty Happy
PS: I was surprised to see bump in my own thread after such a long time !