BSNL modem query

C

Cloud-S

Adept
My BSNL broadband wasn't working. Other than LAN and power, the DSL light is ON but the Internet light is not.
The BSNL guy came and said the modem is not working.
He said that he'll check and tell me if the modem is in warranty or not.

I chose the option of "Modem on monthly rental basis" while registration for the broadband. Can someone tell me if I need to pay any charge if the BSNL guy says its not in warranty?
Isn't it that they'll change it free of charge since its on monthly rental basis?
 
They will change it free coz its on monthly basic simple...owner of modem is bsnl not you,but this type of case always depend on bsnl guy..in my area they are good people,modem now day cost 500.buck so dont worry...
 
Sorry for hijacking this thread. I'm also in a similar fix. Modem not working. But, customer care centre says submit the bad modem and buy a new one - since they don't have it in stock to replace it. They are asking me to submit splitter and wires it came with. Any ideas on what I should do?
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