PC Peripherals Dell U2410 manufactured in Chennai - possible issues?

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Vandal

Forerunner
Guys,
Just spoke with a Dell person regarding the U2410 24", and they claimed it's been manufactured in India. I had initially shelved the plan for going in for a larger display, but am now considering it; and this isn't good news - especially the possibility of a drop in quality. I had used the earlier U2410 and wonder if there will be a difference.

The U2711 is also a tasty option, made in Malaysia, though (as discussed before) I'll probably need to chuck out the GTX285 and get two 5850s :(

Any comments on the "made in India" angle? I'm trying to confirm this tomorrow, unless, of course someone here convinces me out of buying either...
 
Made in India or is it assembled in India? I quite doubt the first possibility since most Dell displays are shipped from Malaysia (as is the case with laptops IINM).

Please let us know the price you were offered. Not that I am wanting to change my present display but just curious. You may PM me if you do not wish to disclose it. :P
 
The lady said made in India, and I didn't enquire further. What difference would this make (theoretically)? I'm a little hesitant to purchase it now, and this is forcing me to go with the bigger, and costlier U2711...damn!

She said the U2711 ships directly from Malaysia and the U2410 will ship from Chennai. So it could be assembled there, as you say.

Any advice...
 
Do Malaysians work better than Indians ? In all probability it was only assembled here
 
bottle said:
Do Malaysians work better than Indians ? In all probability it was only assembled here
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Now that you put it that way; I realise how I sounded. This is a mentality however, that most Indian's possess, strange though it may be, the prestige associated with the word "imported" is huge. I'm sure you agree...

However, I was talking more about a low-cost plant, where surely, the training would also be lower-cost oriented. If it's assembled here, I don't think the difference is huge. And I'm sure Dell wouldn't give me any trouble ;)
 
You have the dell warranty with you. The chances of an Indian made/assembled monitor going bad after the warranty period are as good (or in Dell's case as bad :P) as the monitors made in Malaysia
 
If you get one with uneven backlighting, just send it back and get another one. Simple :P. That display has advance exchange warranty anyway.
 
we have noticed many internal part quality difference in Dell made in India laptops , so i think that the same may be applicable to LCD displays too.You will never get quality as per made "for US market " or "for Europe" in items with mark "Made in India".Also we have to verify that any internal part (electronic/plastic etc)is sourced from India or Not.
 
Vandal said:
Now that you put it that way; I realise how I sounded. This is a mentality however, that most Indian's possess, strange though it may be, the prestige associated with the word "imported" is huge. I'm sure you agree...

However, I was talking more about a low-cost plant, where surely, the training would also be lower-cost oriented. If it's assembled here, I don't think the difference is huge. And I'm sure Dell wouldn't give me any trouble ;)
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If they are manufacturing it for other markets as well from the Madras plant, sit back and relax. If it is only for supplying the Indian market, it'll probably be cause for concern, however, like Chaos mentioned, you still have the advanced exchange warranty :P
 
amd999 said:
we have noticed many internal part quality difference in Dell made in India laptops , so i think that the same may be applicable to LCD displays too.You will never get quality as per made "for US market " or "for Europe" in items with mark "Made in India".Also we have to verify that any internal part (electronic/plastic etc)is sourced from India or Not.
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It totally depends on the model you buy. Lately everyone is making cutbacks in low value laptop segment.

And Dell does not make panels. LG does, so even if its made in India, it will have same panel as U2410 made somewhere else.

I bought U2410 which had uneven backlit and pink tinting issue. I requested advanced replacement and it arrived next day. Its Ultrasharp range so you can go on doing this until you get the panel that you like. Luckily my 2nd one was spot on :P

First one was just plain horrible. It was absolutely shocker.

Second was brilliant.

Pics here : http://www.techenclave.com/show-off/16-10-a-164514-2.html#post1468840
 
Desecrator said:
since most Dell displays are shipped from Malaysia (as is the case with laptops IINM ).
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They are assembled at Dell's Sriperumbudur (TN) facility.

However, the components are sourced from China & Malaysia.

Vandal said:
The lady said made in India, and I didn't enquire further. What difference would this make (theoretically)? I'm a little hesitant to purchase it nowSo it could be assembled there, as you say.
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There's something called Quality Control and I'm sure it is relatively on par with...say Malaysia. :)

And with the UltraSharp 'Premium Panel Guarantee', there's no reason to be concerned.
 
I doubt the 2410's made in India are only for the local market. Most likely a LOT of them are exported as well to the nearby regions. I can understand your apprehension with the made in India deal but if you can confirm that they are being exported as well then you can be more assured that there are no double standards.
 
Just confirmed. It is manufactured in India, though the parts are sourced from abroad. They also said the parts are sourced from the same place as the other manufacturing units. Although there might be a binning process, probably is.

However, as you guys say, I get the premium panel warranty; good to know their replacement is prompt.

^Thanks Shripad, that was very helpful. Just to confirm, all U2410's will have a matte finish panel right? Also how did you like the contrast ratio on your monitor? I saw the pics - the pink tinge is pretty horrible. The new one looks completely free of backlight bleed.
 
Thanks for the info, Although that wasn't what I meant by binning. It's a process of selecting components and segregating on the basis of quality, and creating bins. Like how NVIDIA and AMD do for their GPUs, the highest yield GPUs will be used for the top end, overclocked cards, and given to the top vendors - the EVGAs, ZOTACs and Sapphires of the world. Generally, when components are manufactured with US and Europe in mind, the best grade spares are used. Because those markets are less tolerant of failure. In Asia, sadly, it's a way of life; although it's slowly changing...
 
Ah ok. That would be hard to tell (except the panel by LG) in this case and that's where the replacement warranty will come into picture.
 
Vandal said:
Just confirmed. It is manufactured in India, though the parts are sourced from abroad. They also said the parts are sourced from the same place as the other manufacturing units. Although there might be a binning process, probably is.

However, as you guys say, I get the premium panel warranty; good to know their replacement is prompt.

^Thanks Shripad, that was very helpful. Just to confirm, all U2410's will have a matte finish panel right? Also how did you like the contrast ratio on your monitor? I saw the pics - the pink tinge is pretty horrible. The new one looks completely free of backlight bleed.
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Yup, its matt screen, does not reflect much. Just as I like it.

And as soon as you get the monitor check for pink tint issue in dark environment.

You will get the idea about what you can expect from factory calibration report. The first monitor I got had much higher Deltas on the report itself ( mostly nearing 5). The second one has it at less than 3.

And yes, my original panel was horrible as you can clearly see. The weird thing was that the actual panel was not touching the frame in the corners on that piece, the panel was leaving gap of about 1/2 mm in the corners and back light was bleeding badly through that gap.

And that added with pink tint was just unacceptable.

You can always expect little bleed specially on corners from almost all LCDs, but it should be even and white in colour.

The second piece I got has minimal bleed (you can only see with your eyes, if your back light and brightness is set to maximum on black background which you will never do as it gets too bright to be comfortable). It was hard to catch on camera without 2+sec shutter speed.

At the moment its a hit or miss with U2410. If you get lucky, you will get the good panel to begin with. If not you have to get advanced replacement until you are satisfied with one.

Its good that dell does not take the old monitor back immediately, you get a week or so until old one goes back. So you can compare the two side by side.

If you dont like your replacement, you can immediately request for another. Dell will keep sending you the monitors until you are happy with one :P

I know people who had 3-4 monitors with them at a time.

Dell will pickup the rest once you are satisfied with replacement.
 
Thanks again. Though I feel this is like a case of quantity over quality. Surely it would be cheaper for Dell, and less time consuming and more convenient for their customers if they fixed the issues and sent people panels that were flawless out of the box.

Also, on the faulty pieces, are their any issues with colour and contrast? I'd have loved to bring the Spyder3Elite to your place to take readings for both monitors...What if I get one that doesn't have the pink or bleed trouble, but deficient colour or contrast? Does that even happen?
 
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