Car & Bike Do not buy chevy

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corelement

corelement

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I'm not going to say much

2.5 year old Chevy optra magnum thats kept and regularly serviced in mint condition. Travelled onl 35,000km

1. Suspension faulty from day one, service center refused to accept

- After warranty expired, they were adamant about replacing the suspension and that it must be done immediately.

- Repair cost 14k

2. 1 year after warranty expiry, the "axel" yes.. the axel... broke....... in less than 2 years..

- Repair cost 18k

3. The fuel pump...went bad last week.. cars 2 years old and the fuel pumps already gone bad.

- Repair cost 24k

These are not everyday things that break. these are critical systems which are supposed to last many years at a go.

More over, theyre not supposed to die anywhere close to 35,000km.

Most people would not have the money at hand to repair these problems instantly.

Do not buy chevy. You risk the same fate in all their cars

-inferior quality parts

-inferior service

-inferior company policy

-overpriced replacements

-unhelpful

Overall, I have nothing but curses to give about their company and their cars which are nothing but nice inside and look nice outside but as a car, their reliability and quality is worse than a piece of shit.
 
Wow, that's some really nasty stuff. We have a 4.5 year old Optra too (Royale) but it's not giving so many problems. We had to replace the front left headlight twice but apart from that no major issue so far. We bought it second hand from Mahindra First Choice.

Something else is going on here..
 
every car manufacturer has got some problems.. that doesn't mean u shud stop buying their cars.. u just might be unlucky...
 
It seems that the service center is taking you for a ride more than the actual car being faulty. I don't think that the parts you mentioned would go bad unless you drive very recklessly or else someone sneaky-ly changed those parts.

Regarding the suspension case.. I also had similar exp. My bike was in warranty and the service guys never accepted that the brakes were faulty. As soon as the warranty expired they said there is an issue with the brakes. I could not do anything about it :(
 
I feel you got a lemon, not all cars would have this problem, bad luck on part of quality control from GM
 
A lemon mostly. Doesn't mean we should totally avoid cars from that manufacturer. You could have put it across in a better sense though.
 
driving a chevy and i have had no problems with it since day one ,dont bash the company for a bad piece
 
^ True. In your case I really think that the service center is more to blame.. Have you been going to the same service center for the past 2-2.5 years?
 
Sell the Chevy & go for a Honda..... But I heard that the Optra has a poor resale value.....

I have a Honda Accord 7th generation that has clocked ~1lac 43k kilometers without a hitch.

It has been serviced regularly at ASC & recently underwent a suspension overhaul (All 4 shox replaced). That apart, no major issues except the regular running items & tyre changes.

:)
 
these are typical reasons why people with a long car history prefer to service their own car, or rather opt for a trustworthy garage.

have had similar issues with hero honda service center over here, it is just that the company does not employ the people at service center, they only alot it to their major distributors sometimes.. and these distributors take advantage of it to milk the customers who prefer authorized service centers (since they would be under the impression that these people know it the best) ..

frankly i never use the authorized service center after the free service part is done...all the warranties etc things have fine prints...which all lead to more revenue for them and less protection to you in practical.

but nothing of help as off now.

try to get opinion from people in your area and where they service their cars..you may be able to find a better and unbiased from a good mechanic this way.

PS:uncle is driving uva since past ~2yrs without any sorts of issues.
 
I am looking into Chevy Beat, so should i re consider my options about this company's car or go for it ? I have read many reviews about it and chevy beat is really the best vfm car with such great performance + mileage and price tag too.
 
please refrain from giving chevrolet a bad name - this happens to mercs, bmws, skodas as well as marutis (ahem!!!). Maybe you were stuck with a lemon (sadly Indian laws cant help here) - if you were unhappy with the car that too suspension you should have sold the car then immediately. Axel broken - under normal circumstances they do not break until handled badly. Do you drive the car yourself? Did it meet with an accident sometime? Fuel pump shopuld not fail but sometimes it does even on a Maruti - so can;t blame them here.

BTW many service centers take ignorant people for a toss - so try a different service center and if you are unhappy with the car sell it off. Chevrolet has some nice cars in its kitty - Spark for one and even Beat are nice cars. Don't give a company a bad name just because you are stuck with a lemon.
 
Even my friend who has Chevy optra has twice broken Axel. May be he is just not stuck with lemon. It frequent with Chevy optra as my friend points out.
 
starky said:
please refrain from giving chevrolet a bad name - this happens to mercs, bmws, skodas as well as marutis (ahem!!!). Maybe you were stuck with a lemon (sadly Indian laws cant help here) - if you were unhappy with the car that too suspension you should have sold the car then immediately. Axel broken - under normal circumstances they do not break until handled badly. Do you drive the car yourself? Did it meet with an accident sometime? Fuel pump shopuld not fail but sometimes it does even on a Maruti - so can;t blame them here.

BTW many service centers take ignorant people for a toss - so try a different service center and if you are unhappy with the car sell it off. Chevrolet has some nice cars in its kitty - Spark for one and even Beat are nice cars. Don't give a company a bad name just because you are stuck with a lemon.
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Come on bro.....

I do agree with you to some extent but how do u justify a lemon worth 10-12lakh???

I mean, If I am putting down 10-12 lakh I should have the confidence that my money is not wasted...... not even on a one off lemon..... :hap5:

And this car has had problems right from the beginning..... It was CHEVY's duty to redress the consumer if the car had problems from day 1..... :(

Even Tata replaced that one off Nano that caught fire on day one..... inspite of it being a Rs.1lakh car.... :P

Also, we do have remedies in the Indian law.... he could have gone to the consumer forums for redress of his grievances.... Sadly, he kept mum & suffered the torture..... :(

If company ASCs are taking 'ignorant customers' for a toss..... Isn't the company to be blamed???

Also, I think that a vast majority of the luxury car market is flooded with customers that know nothing that exists under the hood..... So, are all supposed to be cheated by ASCs???

Ya, but I do agree that this car needs to be sold off now!!! Lolzzz :clap:
 
^^ the thing is that the owner did not take proper action whilst the car was under warranty.

if the issue was with it since the day one then what the owner should do is request the dealer to help him out.

to me, it clearly looks like a case of being taken for a ride by service center.

nothing can be done now after the warranty period.

but again, doesnt chevy come with 5yr warranty?

or is it only for the engine?
 
Well for starters please refer to this thread
Team-BHP stands for the TRUTH. But Skoda wants to “instigate” Team-BHP and its users! - Team-BHP

Bigger things form skoda for a 14lakh + car.

It is a fact that lemons do come out - it is our perogative to try to get the company to address it. If there was a problem the owner shoudl have gone to consumer court - and if he had the necessary documentation like mails etc dated for official communication - the story would have been different.

Caveat emptor or let the buyer beware. I am sure chevrolet who are wantign to chnage its image in India would have reverted back if some official communication could have been initiated at the earliest. Most probably the service center took our guy for a toss. I have seen Optras running till 145000 kms without any major problems (though running cost is albeit high) though cars like any other things vary although they are made on a assembly line. Nto all cars are same.

For e.g I still have not understood why my friends SX4 and my SX4 (bought in a space of 2 months with same specs) vary so much in terms of mileage - while he gets a paltry 10-10.5 I get a whooping 14.5-15.5 (average is 15 actually over a 4 month ownership review and I have maintained all transactions for fuel etc from the start) - and our driving styles do not vary much either. So not all is created equal - so our owner of this Optra should get rid of this lemon and the service center, get a decent car and a decent service station. Why blame a brand -blindly??
 
starky said:
Well for starters please refer to this thread

Team-BHP stands for the TRUTH. But Skoda wants to “instigate” Team-BHP and its users! - Team-BHP

Bigger things form skoda for a 14lakh + car.

It is a fact that lemons do come out - it is our perogative to try to get the company to address it. If there was a problem the owner shoudl have gone to consumer court - and if he had the necessary documentation like mails etc dated for official communication - the story would have been different.

Caveat emptor or let the buyer beware. I am sure chevrolet who are wantign to chnage its image in India would have reverted back if some official communication could have been initiated at the earliest. Most probably the service center took our guy for a toss. I have seen Optras running till 145000 kms without any major problems (though running cost is albeit high) though cars like any other things vary although they are made on a assembly line. Nto all cars are same.

For e.g I still have not understood why my friends SX4 and my SX4 (bought in a space of 2 months with same specs) vary so much in terms of mileage - while he gets a paltry 10-10.5 I get a whooping 14.5-15.5 (average is 15 actually over a 4 month ownership review and I have maintained all transactions for fuel etc from the start) - and our driving styles do not vary much either. So not all is created equal - so our owner of this Optra should get rid of this lemon and the service center, get a decent car and a decent service station. Why blame a brand -blindly??
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Wow... I think that the age of Caveat Emptor is gone long back. Even the consumer laws in India recognize Caveat Venditor these days.

That apart, I agree that silence on the buyers part is a mistake. He should have sought legal remedies instead of being silent.

Also, not just Chevy but almost all good cars can run for lakhs of kms without trouble if maintained well. As mentioned earlier, I have a Honda Accord that has clocked ~1lac43k kms & is still running strong. Also, it has always been serviced at the Honda ASC.....

As for ur SX4.... U are getting gr8 mileage..... Actually, ~10kmpl is about standard for all SX4s..... even my friend's SX4 is a gas guzzler like ur friend's..... even worse!!! But yes, driving styles are bound to be different for different persons. They might seem same but u both really cannot be shifting up at precisely the same rpm.... same is true for downshifting..... The amount of clutch use..... full use of momentum before braking & downshifting all vary from person to person.....

So, maybe u two should exchange ur cars & see..... I bet the figures would change for his car as well!!!

:)
 
he should have insisted to get it repaired during the service/ warranty period.

if one is not satisfied with the outcome he should insist on it and not let it go.

courts should be the last option but it wont have harmed if OP could have mailed his grievances through a formal channel.
 
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