DTDC in not in the mood for Delivery, what the hell?

[Supra]

Sent a mail to all DTDC higher ups . Recently my DTDC plus consignment got delivered in 4 days !

Hello Sir/Madam,

This is Mr. Sarkar from Bangalore. I had sent a consignment via DTDC Plus to Agartala (Tracking NO:- V04997XXX ) on Thursday 24th Feb 2011 at 4-45 pm in Bommasandra Branch.

I had sent the item via DTDc Plus(National Blue 2 days Guaranteed Delivery or money-back) as it was a gift for a relative and I was promised that it will reach will reach within 2 days or I will get a refund.

DTDC - India

Now the parcel got delivered today at around 4-30 pm and that also my relative had to go and collect it from the DTDC Centre...now this is serious problem which takes so much time to deliver a parcel when even

sent by a supposedly Premium Express product from your organization. This is really sad that your partners/franchises are least bothered by your delivery timelines and DTDC Head office has absolutely no control over them.

This is shameful also the fact that your tracking is not at all accurate and is all over the place ! I have previously lost one of my consignments with DTDC (courier no B44110XXX which was sent from

Bommasandra Branch Electronic City Bangalore on 29th April 2008) and I couldn't do anything after months of calling up and running to your offices !

Also I can see various complaints in online forums about delivery time lines being openly flouted by your franchises and forcing recipients to collect the parcels from DTDC offices rather than delivering them :

http://www.techenclave.com/general-talk/dtdc-not-mood-delivery-what-hell-184916.html

I hope that you please refund me the charges of Rs 150 taken for the consignment that I sent as I want to claim the money back guarantee which you boldly specify in your website. I hope DTDC will sincerely try to

improve its services in future and have at least some responsibility in proper timely delivery of the courier parcels.

Regards,

Supratim Sarkar

 

[chiron]

my first experience suggests otherwise , bought a nuforce 7m from a TE member in bangalore , he shippd on monday dtdc promised to deliver on wednesday and i got the package on tuesday

Yeah, I've only got positive experience from dtdc till now. Aramex on the other hand refused to deliver on all ocassions till now. Especially one time when I was staying in Tirupati (inside the city) they were pretty much like its your parcel so you can come get it if you want. The dtdc guys didn't even have to call to deliver to the same location that time.

 

[Spacescreamer]

It has been DTDC ever since First Flight damaged my PS3 game disc. DTDC Been good with the service.

Yesterday itself a package was dispatched via DTDC ~@2 PM from Gurgaon for my place in Noida.

Just arrived ~@1:50 PM. No damages to consignment. (Again a PS3 Disc)

Lamers. This is the second time they've pissed me off!

First time was ..? Do tell

 

[CA50]

That usually happens only when a delivery attempt has failed. They have specific daily time periods during which they deliver if there is going to be no one at your house during that time to collect it, they call you and give you the option to collect the courier personally.

No bro there guys don't even bother to come to my residence, they just call me whenever there is anything for me, when i asked them to drop it at my hope , they say that the delivery boy is not there...
they don't make delivery attempt