William States
Novice
Hi...
I bought my lenovo laptop about a year ago with full package. The original window 8.1 and word 2013 were pre-installed by the lenovo supplier and i did not have any disc or product key. I don't have any problem using them.
Recently while using internet, Microsoft offer a free update to window 10. After update, my laptop became slow and always hang. I don't want to turn to old window because i have a lot of data inside my laptop. I'm afraid that my data will lost.
3 days ago my word got a error code 0x4004F00C. I search for answer and i try one solution, repair the word. But the error still there. I don't have the product key as both the window and word were already installed when i bought them.
Is there any other solution?
Thank you
I bought my lenovo laptop about a year ago with full package. The original window 8.1 and word 2013 were pre-installed by the lenovo supplier and i did not have any disc or product key. I don't have any problem using them.
Recently while using internet, Microsoft offer a free update to window 10. After update, my laptop became slow and always hang. I don't want to turn to old window because i have a lot of data inside my laptop. I'm afraid that my data will lost.
3 days ago my word got a error code 0x4004F00C. I search for answer and i try one solution, repair the word. But the error still there. I don't have the product key as both the window and word were already installed when i bought them.
Is there any other solution?
Thank you