Are you based in Delhi?I had suffered the same with Vodafone. The only option is to ask around nearby which network works best indoors and take that.
Are you based in Delhi?
I had a similar issue with Airtel. Called them about it and raised an issue, kept escalating it for about a month or 2. They finally sent a team out to my home, took some readings and then adjusted the nearby tower.Gurgaon at the time. Same has been an issue with a friend in Malviya Nagar. He too had to change service
To escalate the process about the network reception, what should I tell them. So they can send the tech guy quickly? OR To write somebody online?I had a similar issue with Airtel. Called them about it and raised an issue, kept escalating it for about a month or 2. They finally sent a team out to my home, took some readings and then adjusted the nearby tower.
No reception issues since then.
Might be worth a shot, though the current covid crisis might not make it possible
I just started by saying that my connection is incredibly poor and have tons of call drops. Showed them a few speedtests and logs of calls being dropped.To escalate the process about the network reception, what should I tell them. So they can send the tech guy quickly? OR To write somebody online?
I reside In Delhi. Do you know anyone who I can contact to help? Especially in the lockdown, It's really frustrating if you can't make a call to anyone inside the houseI just started by saying that my connection is incredibly poor and have tons of call drops. Showed them a few speedtests and logs of calls being dropped.
Escalating will take time as i had to reach the supervisor of the NCR nodal officer to get a site visit so I don't think that can be hurried but you can try.
Delhi NCR | nodalofficer.del@in.airtel.com | 9818334865 | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |