CPU/Mobo Got a new mobo from fk but it doesn't have sticker about importer

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scott1391990

scott1391990

Galvanizer
So I got a new mobo yesterday from flipkart and I was downloading some bios form the website right now and I found that the box doesn't have any sticker about the importer, hence no import date.
Should I create a ticket with fk or is it normal with Asrock? I have never seen any electronic device/component without an importer label.

Also, there was no seal on the box. I saw on a youtube video and that box also was without seal no issue there. But why is there no import sticker?

It's an Asrock x570 Phantom Gaming 4 mobo.
 
scott1391990 said:
So I got a new mobo yesterday from flipkart and I was downloading some bios form the website right now and I found that the box doesn't have any sticker about the importer, hence no import date.
Should I create a ticket with fk or is it normal with Asrock? I have never seen any electronic device/component without an importer label.

Also, there was no seal on the box. I saw on a youtube video and that box also was without seal no issue there. But why is there no import sticker?

It's an Asrock x570 Phantom Gaming 4 mobo.
Click to expand...
It was a returned product from an ex-customer. Better speak with FK cc as its an FK and can FK things further..
 
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nRiTeCh said:
It was a returned product from an ex-customer. Better speak with FK cc as its an FK and can FK things further..
Click to expand...
Are you sure about that? Because if it's tru, then I am just curious as to why would the previous buyer remove the seal and importer sticker?
 
nRiTeCh said:
To test a mobo obviously one has to break the seal etc.
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Haha. I didn't say that the seal was broken. I said it was not even present. Just like there was no importer label.

But I have got confirmation from Asrock sales manager that it's genuine and under full warranty. And I don't even care if it works fine. Just had to confirm that there won't be any issue later if it was DOA.
 
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scott1391990 said:
Haha. I didn't say that the seal was broken. I said it was not even present. Just like there was no importer label.

But I have got confirmation from Asrock sales manager that it's genuine and under full warranty. And I don't even care if it works fine. Just had to confirm that there won't be any issue later if it was DOA.
Click to expand...
Good then! Sometimes seal can also be carefully removed. But now that you got confirmation from Asrock then no worries further..
 
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