Hathway Frequent Downs

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Adidam

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Hello, My Hathway Connection is not even 3 months old and it's showing frequent downs. I have called numerous of times to Hathway.

Internet is working fine for everyone near by me (but having connection from different pole box). Mine is not having US DS or Online Lights on router/modem.

Sometimes it comes back and become active for few minutes afterwards it is mostly down (US DS and ONLINE is BLANK)

What to do?
 
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