Storage Solutions HD RMA problem....

[Punker]

2 weeks ago by mistake my HD fell down and when i checked it,it was working but there was some kind of sound coming from it,so I decided to give my disk for RMA. I went to seagate showroom and gave my HD and they told me to come after 10 days.......after 2 days they called me and they showed me a small crack on the sata port and told me that now they will not replace this disk........now what should i do?

Regards
Hunter

 

[stalker]

escalate.. mail seagate rma support. you'll find the id on their website.. try to get convince them somehow... doesnt look too easy though..

 

[Punker]

Hey i called up seagate customer care....they told me to send my HD to chennai and they gave me my order no. also.......should i send my HD to chennai?

 

[Punker]

Ppl Please Reply......

 

[Nash]

Yes! if they have asked u to ship it to them u shud.

 

[Punker]

k will ship it today only!!!

 

[techie_007]

Do It .

 

[WingZero]

do it smebody had a crackd port n got it rmad without probs

 

[lomac_29]

^^^ i blv dat was wit the power port...but i guess u shd get lucky!

 

[Punker]

if the crack is on the power port then?

 

[ragsbava]

my friend RMAed a 80gb IDE seagate:bleh: ..it died he thought it was outta warranty:rofl: ....he opened da HDD saw the internal mechanism refitted, there were ample traces of opening :rofl: after 1 month he checked online it was in warranty send it to chennai and guess what he got a repalcement :cool2:

 

[ReNaGAde]

^ Heck i opened my WD my book essential as the mini usb port on the casing had broken and went inside the casing. Opened it with a small flathead screwdriver, carefully took the 500bg sata hdd out , backed up the data ,
reassembled it and sent For RMA . I now have a Shiny new one in my hands - Courtesy WD express india :rofl:

 

[Gaurish]

does seagate renew warranty of RMAed HDD?

like i have a 80Gigs SATA 7200.10 HDD which i got in replacement of 7200.7

my warranty of 7200.7 expired recently but on checking the warranty status on website of the replaced new hdd its showing Valid till 2011:hap2:

is this info correct?

 

[techie_007]

does seagate renew warranty of RMAed HDD?

like i have a 80Gigs SATA 7200.10 HDD which i got in replacement of 7200.7

my warranty of 7200.7 expired recently but on checking the warranty status on website of the replaced new hdd its showing Valid till 2011:hap2:

is this info correct?

well, so long as the seagate db shows it, ur good

 

[Gaurish]

well, so long as the seagate db shows it, ur good

Nice, anyways i have saved the page up for future proof