Security Software [HELP] Computer Virus Issue(s)

M

matt6151

Novice
Okay, so I got a couple issues.

1. I got this dang virus that makes all my folders on my 1TB external HDD, Seagate, go hidden. Which when I try to change the properties, it won't apply.

2. When I click on Google links, it redirects me to the most random pages. It's done it on Opera, Google Chrome, Safari, Firefox, and Internet Explorer

3. This is simple, my computer randomly shuts down. I think that one is a RAT, not quite sure.

4. On my brothers computer, he has Windows 7, he goes to right click on the anti-virus softwares that we've always used and nothing appears. It's a blank box.

He got the redirect virus to, from my 1TB external HDD. He plugged it into his computer and he suddenly got it also.

My OS is XP.

And also, on my start up. Apparently my registry file is messed up, I am missing a Java file, and such.
I've dealt with this for a while, but I am getting tired of it.
 
Did you try to reboot in safe mode?
If not then do that and then try to run the antivirus (which antivirus is it btw?).
If you still can't run the antivirus then use a rescue disc or a boot cd like Kaspersky Rescue Disk, Hiren's Boot cd, etc.
 
kestrel5915 said:
Did you try to reboot in safe mode?
If not then do that and then try to run the antivirus (which antivirus is it btw?).
If you still can't run the antivirus then use a rescue disc or a boot cd like Kaspersky Rescue Disk, Hiren's Boot cd, etc.
Click to expand...

Well, I've run SUPERantiSpyware, Malware Bytes, and VIPRE. And none seem to find this specific virus.
Safe mode won't help. Already tried. I guess I will try again.
 
Try this if you have not done already. Open command prompt (Start+R and type CMD and hit enter)
1. Type "cd\" and hit enter
2. Type your external drive's letter, e.g., "E:" and hit enter.
3. Type "dir /a /w" hit enter (displays all file names)
4. See if you have a file called "autorun.ini" and/or "autorun.INF"
5. Type "notepad autorun.ini" (or autorun.inf) and hit enter. (notepad opens with details. Read and you'll know if that file is native HD info file, usually not more than 1 line. If not, copy the content and paste it here.

(all the commands to be typed without quotes.. I'm giving very basic guide here since I don't know your skill level.)
 
rhythmicdias said:
Try this if you have not done already. Open command prompt (Start+R and type CMD and hit enter)
1. Type "cd\" and hit enter
2. Type your external drive's letter, e.g., "E:" and hit enter.
3. Type "dir /a /w" hit enter (displays all file names)
4. See if you have a file called "autorun.ini" and/or "autorun.INF"
5. Type "notepad autorun.ini" (or autorun.inf) and hit enter. (notepad opens with details. Read and you'll know if that file is native HD info file, usually not more than 1 line. If not, copy the content and paste it here.

(all the commands to be typed without quotes.. I'm giving very basic guide here since I don't know your skill level.)
Click to expand...
My skill level is somewhat high, just not with viruses xD
And there is no autorun. Let me check my other partition
Nope, neither of them has the autorun....
 
6pack said:
can you post a hijackthis log
Click to expand...

If you want one...here ya go xD

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:47:22 PM, on 10/6/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Freemake\CaptureLib\CaptureLibService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HP1006MC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Google\Update\1.3.21.123\GoogleCrashHandler.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\vVX3000.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\3.0.0.0\LightShot.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\taskmgr.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\Owner\Desktop\Computer Stuff\unhide.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Blog This in Windows Live - {2adefb8e-b923-35e6-86e2-2b7841f5d6a4} - mscoree.dll (file missing)
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - C:\Program Files\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: (no name) - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\Msdxm6.ocx
O3 - Toolbar: (no name) - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - (no file)
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SprintModemUpdate] javaw.exe -cp "C:\Program Files\Motive\FirmwareUpdater\lib\SprintModemUpdate.jar" com.motive.firmwareUpdater.client.SprintModemUpdate
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [librtexec] javaw -jar "C:\Program Files\Java\jre6\lib\librtexec.jar"
O4 - HKLM\..\Run: [ShareCashV3.2.exe] C:\Program Files
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [XboxStat] "c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYATgBKADMAMgAtAEcAMwBMAEEAQQAtAEEANAA4ADkAUgAtADkAVQBKAEsARgAtAEUASwBLADMAWAA"&"inst=NwA3AC0AMwA5ADYANgA4ADQAMQAyADgALQBUAEIAOQArADIALQBGAEwAKwA5AC0ARgA5AE0AKwAxAC0ARgA5AE0ANwBBACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [XtraRichi] C:\Program Files\Richi\Richi_Skype_Com.exe /OnStartUp
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [LightShot] C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Klxaxk] C:\Documents and Settings\Owner\Application Data\Klxaxk.exe
O4 - HKLM\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKLM\..\Policies\Explorer\Run: [WindowsMNG] C:\Documents and Settings\Owner\Application Data\Shades.exe
O4 - HKLM\..\Policies\Explorer\Run: [COM Service] C:\WINDOWS\msagent\msqgfb.com
O4 - HKCU\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKCU\..\Policies\Explorer\Run: [COM Service] C:\WINDOWS\msagent\msqgfb.com
O4 - HKUS\S-1-5-21-3096150779-16779425-3833655861-1017\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.qword.com
O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.quickbooks.com/c7/v16.580/qboax9.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c7/v16.617/qboax10.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\MP3 Skype Recorder\Skype4COM.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: ObjectDockShellExt - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - (no file)
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - (no file)
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Blue Coat K9 Web Protection (bckwfs) - Blue Coat Systems, Inc. - C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: Overwolf Updater Service (OverwolfUpdaterService) - Overwolf Ltd - C:\Program Files\Overwolf\OverwolfUpdater.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: VIPRE Antivirus (SBAMSvc) - GFI Software - C:\Program Files\GFI Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - GFI Software - C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 17872 bytes
Click to expand...
 
sikvik said:
HJT!! Dinosaur.
For the hidden folders..etc run.

Unhide.exe - A introduction as to what this program does
^^^^^
Didn't work for me on my device

Run the below. Post the log. Do not delete anything, please.
|MG| RogueKiller 8.1.1.0 Download
RogueKiller V8.1.1 [10/03/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: RogueKiller - Geeks to Go Forums
Website: RogueKiller
Blog: tigzy-RK

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 10/06/2012 23:39:21

¤¤¤ Bad processes : 4 ¤¤¤
[ZeroAccess][DLL] explorer.exe -- C:\WINDOWS\explorer.exe : c:\windows\system32\n -> UNLOADED
[SUSP PATH] CNYHKey.exe -- C:\WINDOWS\CNYHKey.exe -> KILLED [TermProc]
[SUSP PATH] Lightshot.exe -- C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\3.0.0.0\LightShot.exe -> KILLED [TermProc]
[SVCHOST] svchost.exe -- C:\WINDOWS\system32\svchost.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 14 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : LightShot (C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue) -> FOUND
[RUN][SUSP PATH] HKCU\[...]\Run : Klxaxk (C:\Documents and Settings\Owner\Application Data\Klxaxk.exe) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-3096150779-16779425-3833655861-1006[...]\Run : LightShot (C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-3096150779-16779425-3833655861-1006[...]\Run : Klxaxk (C:\Documents and Settings\Owner\Application Data\Klxaxk.exe) -> FOUND
[RUN][HJNAME] HKCU\[...]\Policies\Explorer\\Run : Policies (C:\WINDOWS\system32\Winlog\Winlogon.exe) -> FOUND
[RUN][HJNAME] HKLM\[...]\Policies\Explorer\\Run : Policies (C:\WINDOWS\system32\Winlog\Winlogon.exe) -> FOUND
[RUN][SUSP PATH] HKLM\[...]\Policies\Explorer\\Run : WindowsMNG (C:\Documents and Settings\Owner\Application Data\Shades.exe) -> FOUND
[RUN][HJNAME] HKUS\S-1-5-21-3096150779-16779425-3833655861-1006[...]\Policies\Explorer\\Run : Policies (C:\WINDOWS\system32\Winlog\Winlogon.exe) -> FOUND
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (\\.\globalroot\systemroot\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\Documents and Settings\Owner\Local Settings\Application Data\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (\\.\globalroot\systemroot\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\n.) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] n : C:\WINDOWS\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\n --> FOUND
[ZeroAccess][FILE] @ : C:\WINDOWS\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\WINDOWS\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\WINDOWS\Installer\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\L --> FOUND
[ZeroAccess][FILE] n : C:\Documents and Settings\Owner\Local Settings\Application Data\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\n --> FOUND
[ZeroAccess][FILE] @ : C:\Documents and Settings\Owner\Local Settings\Application Data\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\Documents and Settings\Owner\Local Settings\Application Data\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Documents and Settings\Owner\Local Settings\Application Data\{c561d1eb-ea3a-4729-c2a9-dca8143c80c4}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\WINDOWS\Assembly\GAC\Desktop.ini --> FOUND

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess|Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost
127.0.0.1 activate.adobe.com
127.0.0.1 license.superantispyware.com


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3250823A +++++
--- User ---
[MBR] 0ececde1c0d641771c019aa1e7199e64
[BSP] dfad42d9922357038cb44612ca38bbe6 : MBR Code unknown
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 8594775 | Size: 234276 Mo
1 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 63 | Size: 4196 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: Seagate FreeAgent GoFlex USB Device +++++
--- User ---
[MBR] f650977462bd7eaa7374e1b65eef4ca1
[BSP] 25bed5cf7c172f3fb57f4bd3ff9a5d4b : MyBios MBR Code!
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 102398 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 209712510 | Size: 102398 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 419425020 | Size: 749069 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1].txt >>
RKreport[1].txt
Click to expand...

yeah, I may have a rootkit.
But even if I remove it, how can I make sure it's no longer on my external hard drive?

I use it with other computers and I HAVE to be sure it's not transferring this rootkit.
 
USB drives are not a known vector for ZeroAccess.
I'd advise you to work through the Read and Run Me, below.
READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker) - MajorGeeks Support Forums

When you have the requested logs start a new thread in Malware Removal and attach the logs.
forums.
http://forums.majorgeeks.com/forumdisplay.php?f=35

Be patient as they are busy. Don't bump your post, as that will take you back to the end of the queue.

You should get a response in 24-48hrs.
 
use cccleaner to clean up your system startup. there's so many missing files and who knows what in there. looks like all the programs in the world have been put at loading time in there.
O4 - HKCU\..\Run: [Klxaxk] C:\Documents and Settings\Owner\Application Data\Klxaxk.exe
Click to expand...
what's this? and why is it in startup?

Also what is this? did you or someone download this? looks suspect to me.
ShareCashV3.2.exe
Click to expand...

O15 - Trusted Zone: *.qword.com
Click to expand...
is this in internet explorers trusted zone settings?

you have too many toolbars installed. remove them. toolbars are not required in the first place.
 
matt6151 said:
If you want one...here ya go xD
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
 C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
 C:\WINDOWS\system32\svchost.exe
C:\Program Files\Freemake\CaptureLib\CaptureLibService.exe
 C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HP1006M C.EXE
 C:\WINDOWS\System32\svchost.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
 C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc. exe
C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\ehome\mcrdsvc.exe
 C:\Program Files\Google\Update\1.3.21.123\GoogleCrashHandler. exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\vVX3000.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
 C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe this says you have google toolbar installed remove it please.
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\3.0.0.0\LightShot.exe
 C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe if you are not using this software remove it.
 C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\taskmgr.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\Presen tationFontCache.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\Owner\Desktop\Computer Stuff\unhide.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

The items in red require your attention, items in blue are I am sure whether they are dangerous or not, make sure you trust them or if not needed remove them. The items in green are not needed may slow down your PC.

 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
 O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Blog This in Windows Live - {2adefb8e-b923-35e6-86e2-2b7841f5d6a4} - mscoree.dll (file missing)
 O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE \rndlbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
 O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
 O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\s wg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
 O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - C:\Program Files\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.Visua lStudio.QualityTools.RecorderBarBHO100.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: (no name) - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
 O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
 O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\Msdxm6.ocx
O3 - Toolbar: (no name) - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - (no file)
 O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
 O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SprintModemUpdate] javaw.exe -cp "C:\Program Files\Motive\FirmwareUpdater\lib\SprintModemUpdate .jar" com.motive.firmwareUpdater.client.SprintModemUpdat e
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
 O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [librtexec] javaw -jar "C:\Program Files\Java\jre6\lib\librtexec.jar"
O4 - HKLM\..\Run: [ShareCashV3.2.exe] C:\Program Files
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [XboxStat] "c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.ex e" -launchedbylogin
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start AVG | Uninstallation survey BMAEEAQQAtAEEANAA4ADkAUgAtADkAVQBKAEsARgAtAEUASwBL ADMAWAA"&"inst=NwA3AC0AMwA5ADYANgA4ADQAMQAyADgALQB UAEIAOQArADIALQBGAEwAKwA5AC0ARgA5AE0AKwAxAC0ARgA5A E0ANwBBACsANQA"&"prod=90"&"ver=9.0.872
 O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Power2GoExpress] NA
 O4 - HKCU\..\Run: [XtraRichi] C:\Program Files\Richi\Richi_Skype_Com.exe /OnStartUp
 O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [LightShot] C:\Documents and Settings\Owner\Local Settings\Application Data\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue
 O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Klxaxk] C:\Documents and Settings\Owner\Application Data\Klxaxk.exe
 O4 - HKLM\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKLM\..\Policies\Explorer\Run: [WindowsMNG] C:\Documents and Settings\Owner\Application Data\Shades.exe
 O4 - HKLM\..\Policies\Explorer\Run: [COM Service] C:\WINDOWS\msagent\msqgfb.com
O4 - HKCU\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKCU\..\Policies\Explorer\Run: [COM Service] C:\WINDOWS\msagent\msqgfb.com
O4 - HKUS\S-1-5-21-3096150779-16779425-3833655861-1017\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.qword.com

if you dont need these extra menu button remove them there is too much clutter here.

 O16 - DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - https://accounting.quickbooks.com/c7/v16.580/qboax9.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c7...17/qboax10.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\MP3 Skype Recorder\Skype4COM.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: ObjectDockShellExt - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - (no file)
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - (no file)
 O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Blue Coat K9 Web Protection (bckwfs) - Blue Coat Systems, Inc. - C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: Overwolf Updater Service (OverwolfUpdaterService) - Overwolf Ltd - C:\Program Files\Overwolf\OverwolfUpdater.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc. exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: VIPRE Antivirus (SBAMSvc) - GFI Software - C:\Program Files\GFI Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - GFI Software - C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 17872 bytes/QUOTE]

There are way to many services being launched at startup.

Apple and HP are known to add a lot of bloatware which may hamper other system functions. Remove part of it which you may not need.
Click to expand...
 
^ :hail: you took the time to research that huge list :O

i did some research too. some files which are not suspect are (according to my google search)
ehRecvr.exe - required by some programs for authentication or updates
McciCMService - something to do with microsoft's windows media player
mcrdsvc.exe - same as above
C:\WINDOWS\vVX3000.exe - comes with microsoft lifecam. not required in startup.
C:\WINDOWS\mHotkey.exe - used for configuring media keys on Chicony keyboards.
C:\WINDOWS\CNYHKey.exe - chicony keyboard hotkeys.
 
Gentlemen, with all due respects...
ZeroAccess cannot be cleaned using a generic scanner like HJT. PERIOD. It's an infection that started out as a Rootkit and/or a MBR infection.
Current strains are not a TDSS but still can infect the MBR. HJT does not have the capability to cleanse.
While RougeKiller is used extensively to clean the infection. One needs to double check with aswMBR & MBRcheck, logs. The MBR will often require a Windows CD to boot to recovery console> CMD to fix.
This was the only reason I directed the OP to a forum of trained Malware fighters. Where the admin is a MSVP in security.
While I could have helped out and fixed the issues, I think it would be a dis-service to both the OP and TE not to get help from qualified malware fighters.
 
With such level of infection / attack, clean re installation of OS will be of time saving and effective process. Backup important data.
 
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