Help: Wndows explorer encountered a problem

Status
Not open for further replies.

tech.addict

Herald
Hi
I'm running Win XP SP2. My system was infected with Virtumonde and some other adware. Avast cleaned the infections and deleted some files.
After that whenever I close a windows explorer window I'm getting a error message:
Windows explorer has encountered a problem and needs to be closed.

Even after closing the message window by clicking the close button - the system becomes unresponsive. i have to close Drwatson process from the task manager and then only the system becomes normal again. There is no other problem.
Tried reinstalling XP - but no effect.

Please help me to solve the problem.

error.jpg
[/url][/IMG]
 
does it happen even in safe mode ,if no then do a clean boot i mean remove all third party services and start up items from msconfig and recheck in normal mode.
 
Status
Not open for further replies.