HomeShop18 - Coupons & Deals

May be I was just unlucky. I had a long discussion - around 5 - 6 phone calls, and a couple of emails for which I never got any response, all over a 2 week period without luck.
 
Ya, their CC is helpful, I placed an order for the P3110, and then called and cancelled it, they accept and processed the refund. I did not expect them to agree, but nice of them.
 
benryu said:
Send them a gentle reminder. They will definitely help you out.
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Oh my incident was done and dusted. I pursued them for 2 weeks and gave up. Thankfully I didn't have to spend money on fixing the device as it was in warranty, but whenever I buy from HS18, I keep it mind that they won't accept returns and I need to be prepared to deal with it.

Another company I absolutely hate dealing with is Eureka Forbes. They are hands down the worst company I have dealt with ever. I wouldn't hesitate to call them frauds.
 
agantuk said:
HomeShop18 doesn't do refunds. They didn't refund me for a defective phone out of the box, and I had paid almost 20K for it.
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Contact them on Twitter @homeshop18 I had a problem with defective iPhone4S, and they instead of replacing it, refunded with no questions asked. Though I have to order it again :P

Good customer service till now, and twitter rep does respond to resolve the issues.
 
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@neerajvohra, thanks for the tip. I will try it next time. I did reach out to their Facebook team, but all it did was escalate the issue, not solve it. May be their Twitter team is different.
 
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