How is after sales service of Acer and Asus laptops..

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kammu

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Hi,
I am planning to buy Asus K53SW laptop but confused due to the after sales service of ASUS in india.ASUS users please reply..
Thanks
 
In many cases Asus support by Rashi in India is not up to the mark,Also after warranty spares such as battery/original adapter etc for Asus still not available in the country.For acer its spares are easily available.
 
For ASUS, don't go to Rashi. Instead go to the Neoteric service centers if the need be. Way way better.
 
Don't the Asus come with on site warranty?
I'm buying one in Chennai, soon, so if some thing goes thing with laptop, where do I take it to?
Based on replies, I'll have to decide between Asus and HP.
 
Asus gives onsite warranty for laptops and they are pretty darn quick w.r.t their motherboard division.
 
@Haddock, Better to go with HP and @Kammu, if you are between Acer and Asus then Acer is better with ASS
 
After sales service of Acer is really good as far as my experiance, I have had an Acer laptop and got many issues fixed, parts replaced in very less time.
 
thanks for the replies.
Does Asus have any laptop service centre in Chennai/Bangalore?

I couldn't find any Asus laptop at Anna nagar, Chennai. When I asked at CROMA, that guy got confused. :P
 
Haddock said:
thanks for the replies.

Does Asus have any laptop service centre in Chennai/Bangalore?

I couldn't find any Asus laptop at Anna nagar, Chennai. When I asked at CROMA, that guy got confused. :P
Click to expand...

Check the official site: ASUSTeK Computer Inc. -Support- Service Center

Tamil Nadu

Name Address Phone Profile

ASUS Authorized Service Center 20/1,Club Road,Chetpet,Behind Shree Mithai, Chennai - 600 031. 28362881/82/83/42849

ASUS Authorized Service Center new# 17, old # 9, manikeswari road, kilapuk, chennai - 600 010 044-42148439

ASUS Authorized Service Center 45, Ramalingam Rd. (East)R. S. Puram, Coimbatore - 641 002 2479581/4369681

ASUS Authorized Service Center No-68.Raju Naidu Street,Tatabad,coimbatore-641012. 0422-4373534

ASUS Authorized Service Center 154, North Veli Street, 1st Flr,Simmakkal, Madurai 625 001. 4381163/4376361 / 2

ASUS Authorized Service Center 20, Jawahar street, Gandhi Nagar,Near Anna Bus Stand, Madurai -625020. 0452-4374041

ASUS Authorized Service Center No.72.B.Paramathi Road,Near Syndicate Bank,Namakkal-637001 TIN no 33953121902 04286-233219

ASUS Authorized Service Center No.72.B.Paramathi Road,Near Syndicate Bank,Namakkal-637001 TIN no 33953121902 04286-233219

ASUS Authorized Service Center 22, Main Cross, SBI Colony,Pondicherry 605 005. 2242050

ASUS Authorized Service Center 33-A,FIRST CROSS STREET,RAINBOW NAGAR, PONDYCHERRY-605011 9840928853

ASUS Authorized Service Center 40,GANDHIJI ROAD,THANJAVUR-613001,TIN NO--- 33203802721 04362-278537

ASUS Authorized Service Center 149 G PALAI ROAD, OPP SOUTH POLICE STATION, THOOTHUKUDI-628003,TIN NO--33135921870 0461-2329033/2333099

ASUS Authorized Service Center 174/4,SRI GANESH COMPLEX,S.N.HIGH ROAD,TIRUNELVELI JUNCTION-627001,TIN NO -33715541311 0462-2336974

ASUS Authorized Service Center 295,Periyar Colony,3rd Street,Tirupur. 641602 TIN no 33882503711 0421-4332333

ASUS Authorized Service Center D-62, 11th B Cross,Thillainagar, Tiruchi 620 018. 4024448/9

ASUS Authorized Service Center Manikudil No 29 ,Aruna Nagar ,Puthur,Trichy-620017 9944850854
Click to expand...

Bangalore:

ASUS Service Center - Bangalore 1105, 3 floor, Kambi Complex OTC Road, Nagarathpet Bangalore-560002 1-800-2090-365
Click to expand...
 
Thanks mate, I'll go for Asus then. had requested flip kart for self pick up of laptop from their Bangalore warehouse. :D I don't trust the courier people, they handle these things with "least"care. :P

Edit:
since last week, I've been browsing thru mobile, new job, new location, desktop back at home. That's why i'm not able to find enough info on warranty....
 
Pretty satisfied with Asus on-site warranty. Neoteric handles the pickup & drop at least in Mumbai region. Definitely recommended..
 
I am currently in Chennai.Can anyone tell how is the after sales service of ASUS in chennai region .
Please reply.
Thanks..
 
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