Market Feedback HTC P 3300 windows mobile phone issue

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archat68 said:
From yesterday I decided not to believe anybody by their face value or words.



If you expected me to be a silent spectator of this blunder then yes I am guilty of violating your expectations. But you are just not ready to understand why someone would like to behave in this manner & that even someone who is having good knowledge of pocket pc phones.

I've told yo u that I'd refund the money but there should not be any physical damage to the phone.

Already, you violated norms and opened up a phone which you thought may have to be returned to the seller without the seller's permission. When you return an item - you have no right over it - the seller is the owner - and normally people does not tamper with an item which is other's.



Mr.Arup, why are you really taking everything wrong, phone has not been opened up, you can see, opening a phone means a lot. I would never allow anyone to open up my phone. The guy at HTC is my friend, his name is Vijay, I just asked him to diagnose the problem & see if it can be rectified in simple terms of ROM upgrading as I couldn't able to. HTC is having gold card for everyphone which does lots of work even for damaged phones, if you have been using PPC you must be aware of what gold card is all about. It is just another application that allows one to upgrade ROM if everything fails. But he called me up after 2 hours(evening time) that the phone is not even charging up & it has damaged motherboard. Now you tell me where is this issue of phone tampering & opening up a handset lies? You are just not ready to listen as you first thought not to entertain this problem on my part. I again request you be kind enough to empathise a genuine buyer.

This is my right - to get back a item that belong to me in undamaged condition.



You will get it back for sure dont worry about it, I am just asking for a simple commitment that you will give my money back the same day I will send you the phone & you will get it checked from anyone you know same day.

How can I ensure that the is not damaged by some incompetent technician.



The address for HTC shop in Ludhiana is Pearl's palace, ghumar mandi, Ludhiana. Near khalsa college for women. I wish they could have managed to turn it alright, the matter may have not taken this long, I am wasting precious time of mine so is yours, but you are just not coming to a healthy terms of dealing.

If you taken it to HTC service center then I'm O.K with it. But in that case send me a copy of the receipt by HTC service center.



It was on friendly terms, The owner of that service center is Amit, The official guy for HTC is Vijay, former official technician in that center was Sonu Thakur. What else man. Do you need more. There is no receipt of a diagnose work & that even on a friendly terms. But you can see my name on their regiter where they enter the name of handset owner before any handset they keep. They are not even allowed to open or tamper any handset w/o owner's permission, so being a friend I know nothing is possible of this sort tampering.

I'll refund money as promised earlier.

I need to have some time duration, what if you will say its taking a week.

EDIT:

This is your PM:

You told earlier that the service center people told you that the motherboard is defective as it has some short and it is there for last 5-6 months. Now you are telling me that that they have not opened it. How can anybody tell such thing without opening it?

Which one shall I believe?

I've agreed to refund the money and take back the phone just out of courtesy - you must clearly understand that I'm not bound to make any refund.

I know Mr.Chatterji that you are not bound to make any refund, but I have been requesting a geniune seller & not any petty shopkeeper. We have had a deal on good terms & I would even not mind buying anything from you in future but what you are doing now, must have been done long time before. Saving both of our time.

I am looking forward to the refund. Kindly make it as soon as you get the phone back to your place.



I don't have any issue to make payment to a third party like a Moderator if they agree to be involved in the matter.



I would welcome that step but I am really shocked to see TE response on this whole matter.

My phone is on 24 hours on - if you want to call - call me. But it is better to avoid any phone calls and post it here so that everything gets documented.

Ok as you wish, but it seems you are taking everything wrong in a way as if some crime has happened. I am a buyer who have been pissed off becauuse of this defective device & I am not in a position to spend so much time to rectify it. I informed you on 4th day, but you still think I am wrong.



You decide what to do and send me the phone - I'll make payment accordingly.

I will be sending you the phone most probably todays itself. There are few friends of mine coming from USA, may be I will have to take them to Golden Temple but I will make sure they take time after sunday.
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Looking forward to the refund...

Saksham Katyal
 
Yes - you are wrong - the way you acted is totally wrong.

Even if we consider for argument that the item is defective or DOA - what anyone should do is to inform the seller immediately. You can always look for solutions - but only after informing the seller and obtaining his consent.

I had purchased a phone from another forum earlier after receiving which I realized that the phone has some headphone socket problem. What I did is called up the seller immediately and informed him about the problem. He told me to find if the problem can be solved locally. I went to the service center - they quoted me 3000 bucks. Then my local repairman told me that he can replace the socket if I can mange to procure it. I looked for it -and somebody gave me link for a website which sells the socket. I realized the that cost for repairing including the cost of the socket would be around 500-600 bucks. I informed the seller and he said he will refund the money to me. So, I went ahead with the repair.

Also, this phone got some scratch marks when the repairman tried to open it. I later sold off the phone - again online. I informed the prospective buyer that the phone had some headphone socket problem and it was repaired. I also posted picture of the phone highlighting the scratches. I'm always very clear when I deal.

Here is the link to that deal:

http://www.techenclave.com/members-market/fs-hp-ipaq-rw6828-windows-mobile-129250-2.html

These are also some of the links of the items that I sold online - all of them were second hand and pretty fragile items:

http://www.techenclave.com/members-market/fs-fuji-finepix-a820-8-3-a-126079.html

http://www.techenclave.com/members-market/fs-jetway-690g-mobo-123320.html

In the above deal - when I posted it for sale - there was no known defect to the motherboard. But later I realized that it has got some problem with the PCIe slot - I updated the post immediately with the facts.

And lastly I didn't sell the phone because it is faulty - I sold it because I have two numbers - and carrying two phones in pocket is a bit cumbersome. That is why I purchased a Samsung dual SIM phone and later decided to sell the phone. Here is the link for that deal:

http://www.techenclave.com/members-market/wtb-dual-sim-phone-135379.html

Actually my first deal on TE ( I didn't have any ITrader rating then) was this:

http://www.techenclave.com/members-market/fs-2-weeks-old-sony-ericsson-96855.html

The buyer even made full payment of 20K in advance - even though I didn't have any itrader rating then. He even trusted me with a payment of 17K to another member which he was unable to make. He made the payment of 17K to my account and I later transferred it to another member's account. He trusted me with his money (a lot of money - I'd say) - and I never failed to disappoint him.

Anybody can judge me what kind of person I am and what types of deal I'm used to by going through the above posts.

So, I would never sell which known to be defective to me. I can give you the names of the buyers who bought the Digital camera, the HP phone and the HDD from me online - yes all was second hand - and all was without any warranty. They never faced any problem from me nor do I from them.

Well enough said - once I've committed - I'll do everything from my side to keep that commitment. Also, I don't twist my words according to my necessity.
 
All these words doesn't show anywhere I am wrong, or I have done anything wrong. I had high regards for this place so thought of buying something from here. I have never blamed you for your intentions. I never even started mistrusting each other for this issue. You actually started it. I would again stop putting in to any more discussion that could vitiate any chance of solving this problem.

But I even stand on one simple issue Mr.Chatterji, I did try to take care of the phone by hard resetting it & then trying to upgrade its ROM(which failed before actually it starts)

Then things are crystal clear in front of you. I never wanted to take the pain of sending this phone back to you for any simple reason. But that single statement of technician stopped me from doing anything on my level & when I informed you about all this you took it all wrong & started mistrusting me.

Plz try to understand you can fix this problem but I am really not having that much time to fix it up, this boy is crying in front of me & my mains are approaching so can't afford to anything either.

Plz bear with me. I will pay all the costs of shipping+bank transaction etc. Dont worry about that.

I will be sending you the handset most probably today itlself, I wont ask my servant to do that & rather I will do that myself.

Hope you will co-op & will support the cause of a genuine buyer.

Looking forward to a better end...

Regards

Saksham Katyal
 
I don't see any mention of warranty of any kind in the sale thread and I guess its sheer negligence on the part of the buyer because of which this problem arose. At the same time If the buyer had indeed observed a problem from day 1, he would/should have reported it the same day.

Personally, I don't see any reason why you should be refunding, archat68, but even if you are doing it, then least make sure that you leave negative iTrader rating to the buyer. If the rating has already been given, then ask the mods to change it.

No one would like to be involved in a sale with such buyers and the negative rating will ensure that others are forewarned.
 
@archat

you fell for that?. man you are so gullible.... and simple minded.

You have no legal / moral /ethical or whatever crap on a second hand item sale other than what you said. He could have done nothing legal or illegal to you. If he did, actually you could have made his life a misery.

He clearly toyed with that eqpmnt, bungled it, confused and just want to give it back by typing essays. giving the forum staff a ultimatum, a public forum where the rules clearly states what. and you fell for it.

Anyways yes mate, you need peace and quite in ur life. life cant be spend on dealing with folks like this.

I would have made him count stars. Anyways mate, just make sure you deal with some decent, trustworthy guys in the future.

and yes. leave him a lot of negative feedback.
 
m-jeri said:
He clearly toyed with that eqpmnt, bungled it, confused and just want to give it back by typing essays. giving the forum staff a ultimatum, a public forum where the rules clearly states what. and you fell for it.
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I more than agree with you. This guy's attitude has been all wrong from the day he joined, first he spammed to get into the market section. When it did not work, he openly peddled his wares (HTC Touch Pro) in various threads in the mobile phone section. More than once, I have reported his posts in the past. I don't know whether he got any infractions, but I think the mod's are way too patient with him. If it were in my hands, I would have banned him permanently right where he tried to threaten the forum without even going through the rules of either the forums or the market section.
 
True, i have followed the buyers actions on XDA also, and it is clear he did not take precautions before flashing.

Prima Facie it seems he flashed either an incorrect ROM (model wise) or a ROM meant for a different region without unlocking the phone (maybe he assumed it would be unlocked as previous owner may also have flashed it).

This can on no grounds be reason for warranty/ any other claim as flashing actually voids warranty. XDA indepth guides on how to return your phone to stock ROM's to claim warranty for all models can serve as testimony to this.

But as seller has decided, the matter should be considered as Fini.
 
Guyz plz refrain from speaking ill words about a matter where you hardly a party to. Mind your business, If a public forum gives you an opportunity to speak up on matters like this then you are not suppose to speak in such a derogatory manner.

I know how to make PPC run better. I have already stated what I have had faced with this phone. You seems to be too immature to speak on such delicate matters so frivolously.

I dont want any Tom Dick & Harry to come & comment about my actions. You are already doing your best to foment a settled matter. You dont want to empathise coz you seems to have been better being a seller. Tommorrow dont blame if something goes wrong with you as a buyer. I am a genuine buyer & seller, I have already sold 4gb card to a member, what if he had a problem with in one week, am I suppose to say that its not my responsibility to take care of that even in its 1st week of use. Or the buyer is too happy to create a problem in that product just because he wants me to take it back?

I dont want to comment regarding any of your questions or comments about me. If claiming your right is a sin on TE then punish me for that.

People who wish they could ban me dont even deserve my keyboard to write their name.

Spamming? Helping someone if means spamming then get some knowledge about how communities work ok, Mind your business. Thats why you are not a moderator.

Regards

Saksham Katyal
 
sakshamkatyal said:
I dont want any Tom Dick & Harry to come & comment about my actions. You are already doing your best to foment a settled matter. You dont want to empathise coz you seems to have been better being a seller. Tommorrow dont blame if something goes wrong with you as a buyer. I am a genuine buyer & seller, I have already sold 4gb card to a member, what if he had a problem with in one week, am I suppose to say that its not my responsibility to take care of that even in its 1st week of use. Or the buyer is too happy to create a problem in that product just because he wants me to take it back?
I dont want to comment regarding any of your questions or comments about me. If claiming your right is a sin on TE then punish me for that.
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Yeah Right !!, A genuine and honest buyer would have read and honored the terms and conditions of the sale and would have abide by them. If there really was a problem from the start, a genuine buyer would have immediately notified the seller of the same. A genuine buyer would not have asked for a refund unfairly after having messed with the item on his own and that too after a week.

What part of "No Warranty" note in the sale thread did you not understand. If you specifically gave warranty to your buyer's that's fine, its your terms of sale and your choice. The sale in question specifically mentioned "No Warranty". Did you not read that before making a deal. You forced the seller into a refund for a week even when it was clearly mentioned that no warranty is provided. Whats going to stop you from asking for refund a month or an year after you bought something. Clearly every seller would like to steer clear of such buyers and that why we are asking the seller to ensure negative feedback.

I have only been a buyer in the TE market and I recognize an inconsiderate buyer when I see one and are not the only one either. Me and anyone else has every right to recommend a course of action to a fellow member when he has been unfairly dealt with.

sakshamkatyal said:
People who wish they could ban me dont even deserve my keyboard to write their name.
Spamming? Helping someone if means spamming then get some knowledge about how communities work ok, Mind your business. Thats why you are not a moderator.
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I give you credit for your helpful posts, But at the same time, can you deny the fact that you tried to peddle your HTC Touch Pro all over the Mobile phone section before you got access to the market. (Which is clearly againist the rules of the forum). I can quote all the posts where you did that. I even reported you a couple of times. Also if I am not mistaken some of your initial posts were deleted on the basis of spam. I have never tried or applied for a moderator job here or any other forums because I do not have the time or patience like the considerate mods here. If I really were one, rest assured you wouldn't even he here posting a reply after having tried to threaten the forum mods.

Anyways, I posted only to ask the seller to leave negative feedback for someone who I thought to be an inconsiderate and unfair buyer so that other sellers would think twice about dealing with you. You are getting your refund (which is what you wanted) and a negative feedback. So lets just stop it at that.
 
Guyz plz stop all this, from your face it appears that yes you are right, but there is only one word "EMPATHISE".

Tommorrow if another Tushar Rastogi comes in & succeeds in getting money from a buyer & if the buyer asks for a refund for a defective piece so what??

When seller agreed to refund I turned ok. We both took each other wrong, he though I did something wrong with the phone & I thought if thats the case he must have done that wrong. But now everything is crystal clear.if you want me to show you the pics of the package I sent back the seller I can even do that. Whole thing is sent on as it was basis. I am expecting a refund anytime soon.

I appreciate Arup ji for supporting my cause & giving me what was expected being a genuine buyer, I have kept his other deal as a normal buyer so I could turn this nightmare in to sweet memory forever.

What would you do, do you ever want me to bark in your thread where you are expecting a help. Plz friends this is a public place, a well maintained way to interact with persons of similar interest. Did you find me offering any offensive deal? or offending anyone, I am as simple, clear, genuine as you people might be.

Imagine someone using language like "I must have shown him stars", you can't dare to speak such words if you are standing in front of me or for that matter anyone else, woud you like to bear such words from others? Have some manners & sense, Me & the seller were having some miscommunication. But one thing was there I came true & said what normal thing I did, I could have said nothing instead.

Those who want to give me a negative feedback they can give, I doubt Arup ji would like to do that even in case the money going to be refunded back. He knows I am not wrong, he knows how polite & gentle I was on phone & before actually everything started.

So I wish you guys to avoid being emotional & come to the terms. We are a part of this modern educated community so we should act like one.

Looking forward to your support for both seller & buyer. :)

But if you still want to keep this attitude I can't help out, you are just taking the undue advantage of your right to speak.

Regards

Saksham Katyal

I hope you guyz will stop flaming a matter which is already solved. :)
 
Received the phone back today in a bricked condition.

But the phone is not even turning on or even charging. Not even entering the bootloader.

The buyer said that the phone is stuck at bootloader.

I'm totally surprised as how did it happen after a software update?

The buyer is also creating issues with the refund. I clearly mentioned with breakup in the post no. 13 of this thread that how much I will refund him (I had even highlighted the point). He didn't objected then. His only aim then was to get rid off the phone at any cost. When I have committed to refund - he is now telling that the amount is too less!!

BTW I've already scheduled the transfer of the amount to his account from my ICICI account to his HDFC account. He will get his money tomorrow.

I will advise all the members to trade with caution with a new member with relatively low post and no iTrader rating keeping in view this incident.
 
Its just as I thought, it's most likely a classic case of the buyer messing around and bricking the phone accidentally or due to negligence and then trying to get rid of it at your expense. I thought as much the moment I read about the firmware update and how the problem claimed (if any) was not reported immediately.

Anyway' s nothing much can be done now as you have already agreed to a refund and you should keep your word. But do make sure to leave negative feedback so that at least the rest of the members are fore warned and steer clear of such people.

About your point of not dealing with new members, its a risk no doubt, but the real problem is not about dealing with new member's or members with less reputation. I have myself dealt with members with low post count myself on several counts and for substantial amounts and never faced an issue. Just today, I closed a deal on gamingindians with a member who has only 3 posts to his credit. The member was quite prompt and responsive even after the payment was made and I have no reason to doubt that the deal will not go well.

All the trades on forums are done solely on mutual trust. When the trust exists and both parties honor it, the deal goes smoothly, but sometimes some people do not honor it or try to take unfair advantage of the trust and that's when problems arise.
 
Lord Nemesis said:
All the trades on forums are done solely on mutual trust. When the trust exists and both parties honor it, the deal goes smoothly, but sometimes some people do not honor it or try to take unfair advantage of the trust and that's when problems arise.
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Totally agree.
And that is the sole reason I decided to keep my word and refund the money instead of receiving the phone in bricked condition.
 
@archat, kudos to you for handling this issue so well. But please do leave negative feedback for the buyer as he clearly took advantage of you. Will at least warn prospective dealers from dealing with him in the future.
 
What a nice way to pass time. I am wrong because I am a buyer who notifies the seller about the problem & being a prudent buyer I tried to fix things(which I although I didn't even start doing), I am wrong because I can't do anything to show my veracity, I can't go back with the deal coz its not me who was using the phone, I can't say anything to the seller as he is having my money, I cant say to you guyz coz it will not really matter to you given your already one sided decree, I can't do anything coz I am on the receiving end.

I wish I could have avoided myself felling in this trap.

This has not been the first time I am in to any online deal, but I will remember how Indian fellows treated my argument w/o looking at its veracity. Wait for day when you will be at my place & mind you I would not take this so stupid way as you have been taking.

What if I say he gave us a faulty piece? You wont believe coz you are captivated with that high no. of posts or some itrust scorings. Is it a proof of someone's future conduct?

No its not. So better be wise & think before you speak.

I am walking out of this thread with just one opinion, TE still lacks that wise audience which think twice before speaking on any personal matter.

Looking forward to refund shamelessly.

Regards

Saksham
 
There are people on this forum who are with me, because they know how precarious the situation is. They have shown me their support on my IM's, My money is with a guy who is already not worth dealing, who has already done his best to sideline by genuine grievances.

I am still proud of myself & people like me atleast like a true fighter I have been fighting my case quite gently & with all prudence unlike the seller.

Mind you no spurious buyer can talk & fight like this, its the truth behind me that gives me the power. Enjoy your self-concocted picture of the story.
 
archat68 - All I can say is - you fell to this guy

This is a clearcase of tampering with the phone and bricking it, and yet going out of the way to get a refund

YOU SHOULD NOT have given a refund, come what may

I am still proud of myself & people like me atleast like a true fighter I have been fighting my case quite gently & with all prudence unlike the seller.
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:rofl::rofl::rofl:
 
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