Market Feedback Iphone 4 purchase gone Awwry.. Home button problem (Guptaji`s Iphone4)

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guptaji said:
Dinesh,

I suggest we talk and try to sort out this matter before we waste any more time than we already have.

If you want to involve a TE member in our conversations, I'm perfectly cool with that.

I'm willing to share all my personal details as required.

wow after all the talks both the seller and buyer had ..

buyer leaving a -ve trust although the seller is willing to help from the start

hats off to guptaji !!!

hope you guys find a quick solution :)
 
I agree with Lida, Try to get a way that satisfies both the Seller and Buyer, REFUND is not the way...
 
Thank you for enlightening us. Showing the path of perseverance, patience and resilience :)

Glad that you are here, to help poor souls like buyer (me) and seller (guptaji), when they get into a conflict.

yeah.. one more thing.. that 'spoiler' idea was stunning.. wish other`s dont do anything like this if god forbid a deal goes

bad on you :)

have your share of fun bro :) enjoy :)

These are my '2 something less than cents' (seriously)... Sorry if I have hurt your sentiments too..

lida said:
Mr Dinesh:

From what I have read the only thing I understand is that the u want ur money back and nothng else... Even if the seller is saying that he will repair the phone and give... Means only one of the two things

1) Something has happened when u had the phone now u want it off ur hands

2) You are really frustrated and are not ready to think logically...

Coming to the part where u say the problem can arise anytime again in the future: That is true with any product you buy... means what you will never buy any product???? You can even buy a brand new iphone (without warranty) and that problem can occur??? So what will u do??? Go and argue with the shopkeeper and ask for a refund??? that fellow will just kick you out of the store....

The seller in no way is mandated to refund your money... There is no way to prove that the issue occurred earlier neither is there any way to prove that u did something that caused the issue... So please use some sense and come to a solution that is acceptable to both... I think you should be glad that the seller is helpin u out cause he can just be adamant and say u caused the problem and nothin can be done for the same cause when u checked it out the phone, it had no problems thus u bought it...

I think you should be a smart person and give the seller a chance to restore the phone and see what if the issue gets resolved...

I think somewhere you mentioned that he seller did not want to sell the gevey SIM to you... That is his personal choice if he wants to sell or not... He is in no way bound to sell the sim to at any price you quote just because you are buying his iphone...

So your only option is to meet the seller over the weekend at some coffee shop or something and anyone can come with their laptop and try to restore the phone... and still if it does not happen then try and repair it...

And regarding your HARD EARNED MONEY: Everyone's money is hard earned and no one gets it by plucking it from a tree... So stop informing people why they will not understand the issue cause it not their money... And if u knew that we will not understand the problem becasue it not our money then u should not have started the thread, but taken adive from the MODS directly by sending them a pm...

Am so sure he will yet quote about his hard earned money and how I should stop wasting time and not increase the lenth of the thread with useless posts. The opener basically started this thread with the intension to get a refund... Does not need any advice on how to solve the problem which makes things a bit more supisous on the authenticity of his claim

These are my 2 cents... Sorry if I have hurt anyones sentiments
We are working on a solution.

Till then keep that 'hat' safe, may be you can throw it off later if ever you find youself in the same situation as i am in now and you have no altnertives to look for..

As far the rep of the seller is concerned and my persistence with refund, please fr freaks sake plz plz check last few posts where I mentioned that ill b asking my cousin to consider repaid/restore or any other option that can make that home button irrespective of the methods used by seller.

The home button starts to work n we all r happy. Have nothing against the seller. In situations as these people do mistakes and in this buyer and seller (we) both did, but later agreed argument wont help my cousin who is stuck in the situation here.

Hence now we r on resolution aspect of the same.

Buyer/seller both have their viewpoints n situations attached to justify their actions etc for that matter..

Thread was not opened to make a hatred thread against seller and i have apologized him for the same if he feels so.

Guptaji is a good person to talk with n good human being.. I just want the phone issue to end and then i`ll gladly hail him as a

very trusting seller, which 'may be' he is actually, but again can be confirmed only after the dispute is settled :)

@Guptaji as per our talks in evening (which i believe were cordial from both sides), i think it will be wise for both of us to get out of this

mess as soon as possible. take the phone today morning, do whatever you can with it to possibly stop that Home Button issue

and we are done. warm regards bro.

ISHROCZ_14 said:
wow after all the talks both the seller and buyer had ..

buyer leaving a -ve trust although the seller is willing to help from the start

hats off to guptaji !!!

hope you guys find a quick solution :)
 
When both the seller and buyer have agreed upon to fix the home button issue. Why do we create panic ?

I guess guptaji has agreed to help Dinesh.

Guys lets not make matter worse by taking seller's/buyer's side.

@Dinesh Why don't you ask mods to close down the thread ?
 
UPDATE

The iPhone 4 will be hand over to the seller by my cousin tomorrow between 8.30am-9.30am at a place convenient to both of them.

as seller suggested, he shall take the phone along with him, see what the problem is, try restoration, use it for a day and see if the

problem regenerates. if it does, the seller will repair the phone.

if the restoration process works and the phone gets into the 'faultfree' mode, we shall end this deal in a sweet note but not again without verifying the same via extended usage of the phone for minimum of next 3 days after recollecting the phone from the seller (as the problem occurs intermittently, need to verify it). Somebody wants to say against this policy, plz lend a little benefit of doubt to the buyer.. of .. as we have reported the same the very next day, imagine yourself in our situation 1 day old product gone bad wont u at least want a Working product after spending 24k ?

if the restoration does not work, the seller shall help with the repairs of the phone at a Good quality repair center (someone who can handle iphones well) or APPLE service center (who [repairer] will assure the HOME button wont go berserk after repairs and will be warranted for atleast a brief period of time) and we will be done for the deal.

hope it goes well for the seller and us both. nothing against him nor does he has anything against me.

something went wrong and we both ought to correct the same. thank you for your advices

i hope what i have stated above and asked is nothin wrong and i believe everyone here will be okay with the same :)

23.5k invested members, thats y being a little cautious, plz understand and help.

thank u

@ramanujputro

at last someone understood here how things now have been getting cordially conclusive

and has left no platform for bickering from both the seller or buyer or for that any third party to participate in.

thanks and warm regards

PLEASE members.. do take a note of it

ramanujpatro said:
When both the seller and buyer have agreed upon to fix the home button issue. Why do we create panic ?

I guess guptaji has agreed to help Dinesh.

Guys lets not make matter worse by taking seller's/buyer's side.

@Dinesh Why don't you ask mods to close down the thread ?
 
^^Best of luck,I hope you know,restoring jailbroken iPhones(even with saved SHSH blobs)can be troublesome and may take pretty long time..so sit tight and hope for the best.
 
Dinesh_Malhotra said:
Thank you for enlightening us. Showing the path of perseverance, patience and resilience :)

Glad that you are here, to help poor souls like buyer (me) and seller (guptaji), when they get into a conflict.

yeah.. one more thing.. that 'spoiler' idea was stunning.. wish other`s dont do anything like this if god forbid a deal goes
bad on you :)

have your share of fun bro :) enjoy :)

These are my '2 something less than cents' (seriously)... Sorry if I have hurt your sentiments too..
We are working on a solution.
Till then keep that 'hat' safe, may be you can throw it off later if ever you find youself in the same situation as i am in now and you have no altnertives to look for..

Hey,

Listen man... This was to make you realise what u were asking for which did not make sense at all...

And regarding the fact of a deal going bad with me... I would have taken it in my stride and tried to get the matter resolved with the seller in person or privately and not on a public forum... And not started a thread for the same and would have directly contacted the MODS for help... If he never replied to me then I would create a thread but just created it even if guptaji was responding to you... I am not telling you why you started the thread... If u read my post carefully and not in anger you would have understand what I said rather than just boiling your blood...

I did not have any fun while writing the thread...I got worked up when u started mentioning everywhere that people will not understand cause its not their money and It was your hard earned money... If they are reading and posting on the thread means they are concerned for the deal and the well being of the community... If they were not bothered they would not have read your thread...

And that spoiler part was just to reiterate the fact that you will quote at some point how I will not understand your trouble and pain... cause at that point of time you were not thinking straight...

So trust me when I tell you that I am also deeply sorry for ur purchase gone bad... The seller had earlier even agreed to the fact of getting the repairs done but you were just being way too adamant and that not the attitude a person whould have while dealing with a problem...

Hopefully the matter will be resolved peacfully... Sorry once again to the Opener incase u are hurt...
Just on a lighter note:
What 'HAT'???? I do not think I mentioned HAT anywhere in my post... If I did then it might have been a typo... Clearly from your above post the HAT was meant for me....
 
just a note, in case the phone does not get repaired or the Home button issue persists, see if the phone can be restored to original firmware (i have no idea is that's possible). then you can try to get it replaced at Apple centre (by calling up Apple support)

my phone had an even worse hardware issue, first day i cut my SIM, inserted it in the phone & one of the damn pins in the SIM slot bends while pulling the sim out. i went to the Apple centre & they asked for a 10k replacement fee as the iPhone cannot be opened in India at the authorised service centre (Ample Technologies) & it was clearly my fault by cutting the sim and not using a micro-sim. I called up Apple support, explained my problem & after some wait, a new phone got approved :D Though it WAS my fault, they approved the replacement...just great customer service :)
 
^Was the phone purchased from India or abroad? And the replacement was done for a fee or free of charges?
 
Dinesh_Malhotra said:
UPDATE

The iPhone 4 will be hand over to the seller by my cousin tomorrow between 8.30am-9.30am at a place convenient to both of them.
as seller suggested, he shall take the phone along with him, see what the problem is, try restoration, use it for a day and see if the
problem regenerates. if it does, the seller will repair the phone.

if the restoration process works and the phone gets into the 'faultfree' mode, we shall end this deal in a sweet note but not again without verifying the same via extended usage of the phone for minimum of next 3 days after recollecting the phone from the seller (as the problem occurs intermittently, need to verify it). Somebody wants to say against this policy, plz lend a little benefit of doubt to the buyer.. of .. as we have reported the same the very next day, imagine yourself in our situation 1 day old product gone bad wont u at least want a Working product after spending 24k ?

if the restoration does not work, the seller shall help with the repairs of the phone at a Good quality repair center (someone who can handle iphones well) or APPLE service center (who [repairer] will assure the HOME button wont go berserk after repairs and will be warranted for atleast a brief period of time) and we will be done for the deal.

hope it goes well for the seller and us both. nothing against him nor does he has anything against me.
something went wrong and we both ought to correct the same. thank you for your advices

i hope what i have stated above and asked is nothin wrong and i believe everyone here will be okay with the same :)

23.5k invested members, thats y being a little cautious, plz understand and help.

thank u

@ramanujputro

at last someone understood here how things now have been getting cordially conclusive
and has left no platform for bickering from both the seller or buyer or for that any third party to participate in.

thanks and warm regards

PLEASE members.. do take a note of it

Dinesh

I'm doing the same thing today that we could have done 5 days back, minus all the mess and the drama.

We had cordially and mutually agreed last weekend that you'll get the phone restored (from a 3rd party cos i wan not in station) and check if the problem persists.
You did not do that. Instead you have dragged this online, accused me incessantly, and basically done nothing to resolve the issue except for asking for a refund.

I really wish you had handled this issue in a better and a more patient manner.
 
Well Ankur,

just now i typed something good about you does not mean that now you have got the

right to start typing 'BS' here.

we could have done the same thing 5 days back provided you were willing to stick to an agreeable

timeline for resolution rather that keep on saying again and again that you are too busy and have lots of other commitments before you can help us... above on tat you challenge the sense of buyer, u use profanities when buyer questions your intentions

and cut calls when seeked for help again.

after paying 23.5k to you, we were not at all expecting you to behave in such an

unruly behavior early on.

let me tell you what went wrong while dealing with you:

1: 1st day you say GEVEY sim will not be sold (i dont mind, anyway its ur decision)

2: 2nd day we wait for you till 11pm @night and you dont show at the place we where waiting

ruining our time

3: 3rd day you do arrive, see in front of yourself that the other GEVEY is not working (which you only suggested we should buy from outside) in front of you, yet you didnt relent to sell yours, but were so ready to accuse in this very thread that the #fake sim we installed messed the phone.

4: You went of out of Mumbai, i called you to notify abt the issue and also said sorry incase my call might be disturbing you

when you are not in mumbai but outside doing some critical work (this u never mentioned in this thread right!)

5: you said to me you`ll call me back while returning to mumbai to help. i wait. i take 2 videos of the same issue and call you to ask you, your date of return. everything is cordial till here but then when i say to you yaar bhai ke paise hai, thoda jaldi madad karo... u again say that dont tell me yeh sab, paise kiske bhi ho.. aap log jab restore nahi karne aata toh kharida kyon etc etc..

6: i did mention i too got loud on u in this conversation but again said sorry in next 5 mins. DID u even apologise for 1 second in this whole ordeal (plz leave it to the seller to say.. dont want members comments in aspect atleast)

7: You are not willing to give your address, my brother is eating my brains out.. what other option i had than to open a thread in TE

wherein i`ve seen this very same members extending help to buyer. but alas in my case, it just ended up into an thread filled with 3rd party consipacy theories.

8: you may call it melo drama or whatever.. our money was stuck, thats y the thread.

9: btw if i`d really want to make good drama out of this ordeal, i would had filed an police complaint against you or tried any other

harsh method before considering what it would result into for both of us as hassle and embarassment.

in most of the above posts i have not mind to post good things about you, but it pains to see you constantly bickering here when you are the person with the phone, money and support here

warm regards

guptaji said:
Dinesh

I'm doing the same thing today that we could have done 5 days back, minus all the mess and the drama.

We had cordially and mutually agreed last weekend that you'll get the phone restored (from a 3rd party cos i wan not in station) and check if the problem persists.

You did not do that. Instead you have dragged this online, accused me incessantly, and basically done nothing to resolve the issue except for asking for a refund.

I really wish you had handled this issue in a better and a more patient manner.
 
hey buddy calm down. Why use words like police and all ? He is willing you help you right ? During making any purchase, first rule is checking the device thoroughly. Once it is sold then the problem arises all of a sudden, the blame on you. Not on the seller.

And you forgot to reply to crazy-eddy here -

Crazy_Eddy said:
after Guptaji left, my brother asked the reseller to install Gevey sim into the phone, but 2 of them failed.

Seller was there when the Gevey failed or didn't work as expected. Later seller said he has a flight to catch, hence took leave.

Could you please decide which is the correct version?

Just calm down & have little patience. Everything will be sorted out.
 
well you keep that in mind all that you have said when you make a purchase here.

i have a different point of view here and have different way of dealing. 3 days testing warranty promised, the stuff should work.

i just dont understand what at all is wrong if buy a stuff here and it doesnt work and complain about the same when seller doesnt respond as he should early one.. best of luck guys.. plz no more bickering on this thread. its reaching to a conclusion satisfactory to both me and seller, and the last few posts have been specifically marked towards the seller but not you all.

so no more instigating talks plz...

BTW cant you read 2 posts above wherein another member says that

as buyer and seller both are reaching to conclusion satisfactory to both of them we (3rd party) the members should not panic any more and stop leaving beautiful advices here!

with regards to crazy_eddy`s quote the 2nd version is correct.. (seller will confirm it if necessary)

so please ... keep your statements like above if you have any with yourself

avi said:
hey buddy calm down. Why use words like police and all ? He is willing you help you right ? During making any purchase, first rule is checking the device thoroughly. Once it is sold then the problem arises all of a sudden, the blame on you. Not on the seller.

And you forgot to reply to crazy-eddy here -

Just calm down & have little patience. Everything will be sorted out.
 
Dinesh,

Guptaji has nothing but been very cordial to you this entire time and has been genuinely trying to help you out. I for one cannot even imagine how he is actually doing that for a thankless person such as yourself. I cannot add anything new here that which has already not been said

Even in his last post, he has just tried to make you realize that the option you are agreeing to was always on the table since the beginning but you just cannot see past the 23.5k your cousin invested. If it is so hard earned that you lose all your wits because of it, maybe you should have gone for the official phone which comes with the warranty and everything. There is always a risk with used things and they can go bad anytime for any reason.

I don't think its even in your interest to use the words police complaint in this context. He did not rob you or snatch the money from your "gullible" cousin. You had a deal, he sold you something and you paid him for it after duly checking it in front of a witness (the shopkeeper). For all we know, your cousin probably drooled over it because he was so excited to get his iPhone which caused the home button to jam up. Did you know that it is against the law to file frivolous complaints and that the police can prosecute you for it? It would serve you well to keep that in mind before you even threaten anyone with something that serious.

BTW, since when is TE allowing Market Feedback threads for proxies. His cousin (who is not a TE member BTW) bought the phone from Guptaji. All Dinesh Malhotra actually did was see the listing on TE and pass the info on to his cousin who then concluded the deal directly. AFAIK the deal should be considered off-forum.
 
I suggested you to close this thread.
Look its getting dirtier now.
Its better if both (seller and buyer) exchange PM,instead of posting it here.

@Dinesh you opened this thread asking for help from TE member, now you shouldn't behave rudely to members posting their point/views/suggestions. Best way is not to reply to any post.

So better close this thread,than make it worse for both of you.

Regards

Ramanuj
 
OK will do..

will open if needed

warm regards

ramanujpatro said:
I suggested you to close this thread.

Look its getting dirtier now.

Its better if both (seller and buyer) exchange PM,instead of posting it here.

@Dinesh you opened this thread asking for help from TE member, now you shouldn't behave rudely to members posting their point/views/suggestions. Best way is not to reply to any post.

So better close this thread,than make it worse for both of you.

Regards

Ramanuj
 
@dinesh - I am neither against you or not for supporting seller. Only point you are missing here is seller is STILL trying to help you out. People vanish sending Lux soaps instead of mobile in courier & what not.
 
well you can thank him on my behalf.

and with regards to police complaint, its an option which both parties can try and based on our complaints police can evaluate.

seriously, utilizing all those lines you can come up with now this new theory ?

that as the deal was between my cousin and seller, the deal is off-TE ? seriously even skeptics utilize some thought before they type, you are simply blabbering using your finger.

I and my cousing waited for a whole freakin evenin for that guy to come, he didnt on that day, next day i had work so could not join.. stop postin utter BS here.. advices are OK, but dont say BS like deal is OFF-TE etc..

PPL buy here stuff for their parents and keens, so should be considered off TE too ?.. pathetic sense applied by u (i was there on first day, seller dint come nor respond while we waited)

i am asking mods to close this thread. no use when people like you are existing here to comment.

thanks, and bear some sense while giving utter suggestions..

Thank you for your suggestions.

agupta02 said:
Dinesh,

Guptaji has nothing but been very cordial to you this entire time and has been genuinely trying to help you out. I for one cannot even imagine how he is actually doing that for a thankless person such as yourself. I cannot add anything new here that which has already not been said

Even in his last post, he has just tried to make you realize that the option you are agreeing to was always on the table since the beginning but you just cannot see past the 23.5k your cousin invested. If it is so hard earned that you lose all your wits because of it, maybe you should have gone for the official phone which comes with the warranty and everything. There is always a risk with used things and they can go bad anytime for any reason.

I don't think its even in your interest to use the words police complaint in this context. He did not rob you or snatch the money from your "gullible" cousin. You had a deal, he sold you something and you paid him for it after duly checking it in front of a witness (the shopkeeper). For all we know, your cousin probably drooled over it because he was so excited to get his iPhone which caused the home button to jam up. Did you know that it is against the law to file frivolous complaints and that the police can prosecute you for it? It would serve you well to keep that in mind before you even threaten anyone with something that serious.

BTW, since when is TE allowing Market Feedback threads for proxies. His cousin (who is not a TE member BTW) bought the phone from Guptaji. All Dinesh Malhotra actually did was see the listing on TE and pass the info on to his cousin who then concluded the deal directly. AFAIK the deal should be considered off-forum.
 
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