Yes, purchased from Prime.Was your gskill bought from pimeabgb? Will they entertain aka help rams not bought them? I feel they might based on past exp. but unsure on current day..
Yes, purchased from Prime.Was your gskill bought from pimeabgb? Will they entertain aka help rams not bought them? I feel they might based on past exp. but unsure on current day..
So they did finally get back and asked to contact one Kuldeep from their support team. After sharing all the information, he asked for the RAM to be couriered to their Delhi office. Hopefully they can get it RMAd, fingers crossed.Its imported by Acro. I have written to them but no response so far.
Reconfirming this is for your Gskill ram right? Keep me updated here. Hopefully Delhi office gets it sorted.So they did finally get back and asked to contact one Kuldeep from their support team. After sharing all the information, he asked for the RAM to be couriered to their Delhi office. Hopefully they can get it RMAd, fingers crossed.
Thanks for sharing the idea of contacting the importer directly.
Yes correct. It is for the GSkill SODIMM module. I found that it was imported by Acro so reached out to them as was suggested few posts back. I will let everyone know what happens.Reconfirming this is for your Gskill ram right? Keep me updated here. Hopefully Delhi office gets it sorted.
Was it bought on amazon etc?Yes correct. It is for the GSkill SODIMM module. I found that it was imported by Acro so reached out to them as was suggested few posts back. I will let everyone know what happens.
YesWas it bought on amazon etc?
But in that case cant Acro help us getting it RMAed from Taiwan Gskill?If none of these two, you have to contact GSkill Taiwan for RMA.
I don't think so. When I tried to RMA a kit for my friend, the first thing the rep asked me was if it was an Acro import.But in that case cant Acro help us getting it RMAed from Taiwan Gskill?
So I finally got the replacement RAM from Acro yesterday.Yes correct. It is for the GSkill SODIMM module. I found that it was imported by Acro so reached out to them as was suggested few posts back. I will let everyone know what happens.
Great! How much days it costed you and what was the exact process you followed?So I finally got the replacement RAM from Acro yesterday.
My first email to Acro (support@amigointernational.biz) enquiring about RMA was on June 13. They responded next day and asked to contact one Kuldeep. I spoke with him and he first asked to Whatsapp a pic of the RAM and copy of the invoice. Next day he called up and explained that either I can walk into the local Acro office with the RAM or just courier it to their Delhi address. I chose to courier it as it would be faster. They logged a RMA claim (I was notified on email) the same day they received the RAM. And the replacement arrived this Saturday, June 25. So 12 days in all, which is not bad.Great! How much days it costed you and what was the exact process you followed?
Do you have to ship it to Acro Delhi?
Thats cool man!My first email to Acro (support@amigointernational.biz) enquiring about RMA was on June 13. They responded next day and asked to contact one Kuldeep. I spoke with him and he first asked to Whatsapp a pic of the RAM and copy of the invoice. Next day he called up and explained that either I can walk into the local Acro office with the RAM or just courier it to their Delhi address. I chose to courier it as it would be faster. They logged a RMA claim (I was notified on email) the same day they received the RAM. And the replacement arrived this Saturday, June 25. So 12 days in all, which is not bad.
Very legit and can be trusted, they are based in chandigarh. Their local store is named K25 Computers, Sector 20. They also happen to be an official gigabyte reseller, so they sometimes offer great prices & discounts across their entire catalogue.IS gamesncomps. legit stays the question...Anyone ordered anything ?