Issues with Samsung Infuse, need help

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raksrules

Oracle
My brother uses a samsung infuse and the phone is causing problems at the moment. He says it started after he once connected the phone to his friend's PC. He suspects a virus but i am pretty sure a PC virus cannot affect a phone. I had recently updated the phone from froyo to GB through official Kies Mini software. He had faced some issues even after that upgrade.
He says that the phone is randomly restarting and as it is is starting it restarts again, i mean it does not give him the opportunity to go to main home screen. It does work some time though.
Now since i do not have the phone in front of me so i do not know what the issue exactly is or cannot see this happening myself so i am going along with what he is saying.
He even did a factory reset from phone itself (i guess) and still it reboots randomly. What might be the issue and how can we try resolving it ?

I will add more information here if and when i get the phone in my hand to check and see the issue myself.
 
I had a similar problem once..changed the rom to something stable and problem gone ...most likely software corrupt files issue.
 
But after factory reset the problem should ideally go right ?
The phone has official GB ROM and also it is not rooted.
 
Factory reset does not replace many core system files.. I think best might be to use ODIN to restore to official GB rom..that should solve the problem.

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This should help

 
This could be a possible power button failure ask him to press the power button rapidly. More info can be found on infuse xda forum regarding the power button many many user had faced this.
 
This could be a possible power button failure ask him to press the power button rapidly. More info can be found on infuse xda forum regarding the power button many many user had faced this.

You know what i asked my brother again and he does say that power button seems to have gone bad. Not sure how complex or grave the problem is. I will check XDA but you too please put links if you get it. Need to see how i can fix this problem (incase it is fixable).
 
Its pretty easy to change the power its a 3pin button and is soldered on the board. Any repair shop can do it for 100. I'll find the thread where it was discussed.
 
Thanks a lot for the link. I will definitely check that video. Any idea how to get it replaced ? I am pretty sure this is the same problem with my brother's infuse.
 
Don't want to open another thread, can anyone link me to a website from where I can buy Samsung infuse compatible USB OTG cable ?
 
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