Market Feedback My experience with Lynx-India

[Amarbir]

This is where you surprised all of us Amarbir,,You were reportedly creating new threads and was online in the forums, but you dint feel important that you did something when your reputation was getting trashed in these threads..We all keep reading posts n when someone has nothing to say about allegations about himself we tend to believe the allegations are correct.. yeah you are on leave and all you have in your village is a cybercafe with a stupid internet connection, but u know these excuses are just so hard to buy..... for the sake of getting out of this as fast as you can would you offer OP a full refund from your cyber cafe today itself as it seems to be what he wants??...nyway you ideally dont want your customers to feel so much ***** up if you are to continue being a good seller, hope you agree...

Well,

I did Not Create Any New Thread ,Please Check My Dealer Section .One By One i started To Respond To All Pending PM's And Then I started To Respond To The Thread Inquiries .I did Not Post There Because i Had Pmed Saiyan and Regrettably I did not get any respond from him regarding this even till now On PM Regarding The Thread .Though I Reuested Him 2 To Three Times .I Can Send The Screenshots To Any Mod Or Any Person Who Wants To See Those .I Wonder Why They Have Double standards Towards There Own Policies .Also I Do Not Think I And Nizar Disagree On Any Point [ I Just Had a Talk With Him ] .I Still Maintain My Point ,This Deal Was Not Done On TE .

 

[simforgotten]

Amarbir,

If the deal is not on TE, then you should not guide each and every buyer towards your LynX India forum in TE itself. I dont care if you agree or not but you have advertised about your online shop in each and every thread here in TE. That is why if some member of TE gets something from your online shop and something goes wrong, he/she will have a bad impression on TE also because he/she came to know about LynX India through TE only.

 

[urssriks]

If I can ask you by any chance are you considering a refund to the OP? Because I(along with many other in TE atleast) think you atleast owe him that accordingly to the present scenario.
"Regarding Nizar i Had Told Him He Can choose Whatever he likes and make a new order and once i come back to chandigarh i will Handle The Same"
does not sound convinicing :ashamed: you can order your staff to pay the refund. still making the Nizar is something not acceptable.

W
When a Dealer Is On Leave He Cannot Post .Secondly Just 3 to 4 days back when i was online from bathinda some cybercafe i started to communicate with saiyan regarding this issue And Choose Not The Post Anything Here .Regarding Nizar i Had Told Him He Can choose Whatever he likes and make a new order and once i come back to chandigarh i will Handle The Same .

 

[Amarbir]

Amarbir,

If the deal is not on TE, then you should not guide each and every buyer towards your LynX India forum in TE itself. I dont care if you agree or not but you have advertised about your online shop in each and every thread here in TE. That is why if some member of TE gets something from your online shop and something goes wrong, he/she will have a bad impression on TE also because he/she came to know about LynX India through TE only.

Sir ,

Policy Is Laid Out Clearly .If Someone Does Not Agree No One forces Him To buy .

Terms And Conditions :

* Processing Time Frame : We Generally Process a Order In 1 to 2 Days Time Frame .There is Always a Possibility Of Delayed Processing So If You Are in Rush Please Do Not Order We Cannot And will Not Handle Expedited Orders .

* Shipping Time Frame : After The Initial Processing Period We Take 3 Days Time Frame To Ship Products Generally If The Item Is in Stock .For BTB Order Shipping Time Frame Can We Extended To 15 Days For Local Indian Orders Given By Us To Indian Local Distributors . International Orders Can Take Even More Then 30 Days Time Frame .Hence Please Clear All Your Doubts Before you Place a Order On TE With Us .

* Delivery Time Frame : Once You Items Are Shipped It Can Take Upto 15 Days For Courier To Deliver Your Items To you .If You Have Any issues with the delivery please pm us .As we are not involved in delivery of products and rely on a partner To do this .Issues Once In a While Will Come and Will Be Dealt With Promptly To The Best Of Our Ability .If The Parcels Are Non insured And Are Received In Damaged Condition Or Are Missing We Would Not Be Responsible .You Have The Liberty To Insure your Parcels .Please PM Us for This If You Need Such Insured Shipping .

* Feedback And Itrust Rating : Once your Order Is Processed ,Shipped And Delivered We Would Appreciate If You Would Leave Your Feedback Of Your Experience In Our Dealer Feedback Thread Here -> http://www.techenclave.com/market-fe...ad-175449.html . Once You Have Done That Please Leave a Positive Feedback for Us Here -> http://www.techenclave.com/itrust/fe...ember5348.html .If You think We Do Not Deserve Positive Feedback Kindly PM Us So That We Could Resolve Your Issue / Concern .

* How Orders Are Processed : Until There is No system Here To Manage Our Orders Efficiently You Are Requested To Kindly Create a ID On Lynx-India And Order From The Links Given In The Post on The Top .After You Select The Shipping And Payment Choices Kindly Write The Following Before Placing Your Orders " This Is XYZ From TE And My TE ID Is ABC " .XYZ Is your Actual Name And ABC Is Your TE ID and Then Place The Order .Your Order Would Be Qued For Approval By Our Website Team .This Takes The Time Frame As Discussed Earlier In The Terms And Conditions .As We Run a Parallel Shop In chandigarh There Could Be a Mismatch Of Stock status and To Avoid Any further Issue This Is Done .If We Approve The Order And Convert Its status From "Pending" To " Awaiting Payment " status You Are Required To Send Us The Payment In 3 Days Time Frame .If Payment Is Not Recieved In 3 Days Time Frame Consider your Order Null And Void And Place a New Order As We Have No Reason To Hold Our Stocks For Your Non Paid Order.Once you Pay Us By your Preferred Method You Are Suppose To Send Us The Payment Details On Our Forums Here -> Payment Tracking - [ Kindly Write Your Payment Details ] - Lynx - The Community Forums Alternatively You Could Also PM Us Here On TE .Once We Actually Get your Payment We Will Acknowledge The Same And Convert The Order From "Awaiting Payment " To "Payment Received "and Start Processing Your Order .The status of the order would be "Back-ordered/Processing" Then .If We Have The Product Ready Stock As Per Our Terms And Conditions We will Ship The Same To you In 3 Days Approx But Not Mandatory And It Will Take Further 1 To 2 Days To Enter The Tracking Codes And The status Would Change From "Backordered/Processing " To " Under Dispatch " And Then To "Shipped" .Once The Order status changes to shipped you will be able to track your order with the tracking id we have emailed you here -> Courier Services India, DTDC Tracking. Or Other Courier Website.DTDC and Other Couriers Takes 3 Days Time Frame To 15 Days To Deliver The Stuff To you .In This Entire Process If you Indeed Have Any Issues We Are There for Help and Support On PM .

Note : If There is No Mention of Your TE ID In The Order I Will Not Threat It As a Order From TE At All .

* Refunds And Cancellations : Kindly Note That We Are Here To Solve Your Issues And concerns .If You Have Placed a Order To Us And We Cannot Ship It To you In 15 Days Time Frame You Can Ask Us For a Refund .Kindly Note That It Takes 15 Days for a Refund To Be Processed And Money Back Into Your Account As It Has To Pass Via Our Accounting System .There Are Certain Things We Need For Refunding Your Payment and you Can PM Me And Ask Me Those .The 15 Days Cycle starts The Day You Payup For Your Order And We Acknowledge It Not From The Day You Have Actually Placed The Order With Us

* Getting In Touch With Us : We Do Not Prefer You Contact Us In anyway Other Then PMing Us On TE .Minimum 24 Hours Time Frame Is Required To Reply To your PM's .Delays Are Possible subject To Our Non Availability On The Forums .You Can Check Our status On Our Feedback Thread If Indeed We Are Not Active .

If I can ask you by any chance are you considering a refund to the OP? Because I(along with many other in TE atleast) think you atleast owe him that accordingly to the present scenario.

"Regarding Nizar i Had Told Him He Can choose Whatever he likes and make a new order and once i come back to chandigarh i will Handle The Same"

does not sound convinicing :ashamed: you can order your staff to pay the refund. still making the Nizar is something not acceptable.

Well,

That Is Something Purely Between Me And Nizar and It Depends On The Mutual discussion We Have Between Each Other .

 

[dennis_nail]

As a person who had one deal with Amarbir in the past - and a very good deal at that - I do not understand what is the business sense in delaying the refund to Nizar if it is clear that is the logical and ethical thing to do. If anything, doing that would have helped Amarbir in the long run by enhancing his reputation as a dealer. But that is what I think - may be I don't have business sense. After all Amarbir owns a big business and I am doing regular 9-6 kind of job!

 

[Amarbir]

As a person who had one deal with Amarbir in the past - and a very good deal at that - I do not understand what is the business sense in delaying the refund to Nizar if it is clear that is the logical and ethical thing to do. If anything, doing that would have helped Amarbir in the long run by enhancing his reputation as a dealer. But that is what I think - may be I don't have business sense. After all Amarbir owns a big business and I am doing regular 9-6 kind of job!

No Sense ,

Until His Last Post I did Not even Know He Wants a Refund Or a Product .The Last Telephone i Had With Him i clearly Told Him There is Absolutely No Issue From My side To Solve His Issue ,Provided i Am Back To Chandigarh .Currently If He Wants a Refund I Want the Product Back In Whatsoever Condition it Is As He Has Used It Extensively for 6 Months and I do Not Have It He Has It Now .Why Should My staff Refund The Money When He Has The Product ? .

 

[simforgotten]

@Amarbir

What type of policy you are referring to? You will advertise about your website in TE and bound the buyers to be registered in your site. After that, the buyer buys from your site and anything goes wrong, you will harass him/her like this? So you want to say that if it OP had bought the stuff from TE itself, you wouldnt have harassed him like this? What is your point? How can you differentiate customers like this? Also, its not the first time you have done this, lots of people have faced serious issues with you. Still, you havent changed your attitude/behaviour towards your customers. Thats pathetic.

Right now, you are carrying on with all of your sales works in the forum but you just cant refund/replace OPs stuff. Thats the most ridiculous thing I have ever heard of.

 

[dennis_nail]

No Sense ,

Until His Last Post I did Not even Know He Wants a Refund Or a Product .The Last Telephone i Had With Him i clearly Told Him There is Absolutely No Issue From My side To Solve His Issue ,Provided i Am Back To Chandigarh .Currently If He Wants a Refund I Want the Product Back In Whatsoever Condition it Is As He Has Used It Extensively for 6 Months and I do Not Have It He Has It Now .Why Should My staff Refund The Money When He Has The Product ? .

I suppose that is fair enough. If that is agreeable to both the parties, other TE members can stop posting OT in this thread and let OP and Amarbir handle the the refund process.

 

[nizarp]

I suppose that is fair enough. If that is agreeable to both the parties, other TE members can stop posting OT in this thread and let OP and Amarbir handle the the refund process.

Me and Amarbhir had a discussion now and he has agreed to refund my money when he is back on Monday and I will be sending the product back to him. I will definitely update here regarding the status of this.

Thanks a lot guys for all your support.

 

[Amarbir]

@Amarbir

What type of policy you are referring to? You will advertise about your website in TE and bound the buyers to be registered in your site. After that, the buyer buys from your site and anything goes wrong, you will harass him/her like this? So you want to say that if it OP had bought the stuff from TE itself, you wouldnt have harassed him like this? What is your point? How can you differentiate customers like this? Also, its not the first time you have done this, lots of people have faced serious issues with you. Still, you havent changed your attitude/behaviour towards your customers. Thats pathetic.

Right now, you are carrying on with all of your sales works in the forum but you just cant refund/replace OPs stuff. Thats the most ridiculous thing I have ever heard of.

Lol ,

Dealer Posts On TE Feedback Thread He Is Offline And On Leave .No One Bothers To See It .From 21st May 2011 Till Today Please ASk The Mods To Find Out How Many Times i Have Logged In On TE .I Do Not Tell People To Go On My Website And Buy .I Pay My Dealer Fee Here On Te and I Have Been Allocated a Section where i Post My Deals That i Like To Give To People In TE .If a Person Whats To Buy Something From Me As i Follow The Rules Here He Is Made Aware That If He Wants Us To Know a Perticular Order Is from Te .He can just write the following in the comments section on my website when he actually places a order ."This is XYZ From TE " .XYZ Refers To his Te username .Whats so strange and not understandable in this case .I Would Have Been Harassing Nizar if i had at any point refused him anything he wanted .Even before he created the thread and till now i have not refused him anything .I wonder what point are you wanting to make us aware of .I Am Not Carrying On My Sales Work Here in The Forum .To All People i have replied even on Pm that i was and i am on leave and regrettably i would not be able to process their work .How can you comment on this without knowing that i am doing or what replies i am giving .I just started today on TE Though i am still in my village .This is a senseless accusation

 

[CA50]

i think OP should post here if he agrees with amarbir, means if he want refund or replacement

 

[Amarbir]

Me and Amarbhir had a discussion now and he has agreed to refund my money when he is back on Monday and I will be sending the product back to him. I will definitely update here regarding the status of this.

Thanks a lot guys for all your support.

Thanks a Lot Nizar ,

And Thanks Dennis ,I Never Refused Anything To Nizar Before Or After The Thread .Even Though When i did Not Know That Nizar Had Made Any Thread Here .Dennis everything Is Agreeable Nizar Is a Very Patient Person And Very Softspoken Too .I Never Had Any Disagreement With Nizar ever Till Today .even If nizar Had Not Posted This i Would Have Solved His Issue As i was fully aware of the same as i and he did have a talk regarding this issue .

--- Updated Post - Automerged ---

i think OP should post here if he agrees with amarbir, means if he want refund or replacement

Well,

Does Not Matter Cos i Never Had Any issues With His Asking For Either Thing He Wants Money Or a New Product With complete New Warranty .Its Upto Him To Decide I Am Clear From My side and i Repeat again .I Never Had Any Issue With Him In The Past Nor Do i Have It Now

 

[MrCool]

yeah it is true every one on this thread has been pounding on Amarbir, but all of us were asking him questions most of which were going unanswered/neglected. I have no issues with him n hes in no way obliged to answer all my questions, but ideally he couldve avoided all this by simply responding promptly to his customer's queries which would have avoided his posts..So i feel he asked for it and wthout the respose TE members has shown Mods wud never have noticed this and OP wudve probably lived with his disappointment for long...

No Sense ,

Until His Last Post I did Not even Know He Wants a Refund Or a Product .The Last Telephone i Had With Him i clearly Told Him There is Absolutely No Issue From My side To Solve His Issue ,Provided i Am Back To Chandigarh .Currently If He Wants a Refund I Want the Product Back In Whatsoever Condition it Is As He Has Used It Extensively for 6 Months and I do Not Have It He Has It Now .Why Should My staff Refund The Money When He Has The Product ? .

Also i feel after the above post Mr Amarbir will feel obliged to refund OP the money after he ships back the media player to him..He cudve extensively used that product for 6 months, but wasnt that product warrantied to be extensively used by anyone for more than 6 months!!!! so that arguement is what doesnt make sense.....also he cudve frankly said OP that he is ready to refund once he found it damaged beyond repair...What was the point in shipping back a damaged product back to him!!!!

 

[dennis_nail]

Good to see better sense prevail and issue getting close to its logical resolution

 

[MrCool]

Ignore the last post..... happy for Nizar that he finds a solution to his problem...

 

[simforgotten]

@Amarbir

You better stop doing these things with your customers. Nizarp is quite a good and calm person who waited 6 months for a replacement, I doubt how many of us have such patience.

Lets hope the issue gets resolved on Monday. All the best Nizarp.

 

[red dragon]

Well,
There is No Other forum I Trade In just Techenclave . .

Simply because you have been kicked out of all other forums...same lame excuse all the time..village..no internet etc etc.
Can`t even lie properly.

 

[dhruvrock2000]

Just to put this out there , i spoke to Amarbir regarding some stuff the other day and he made sure to point out that i must explicitly mention in my order my TE username and inform him that i come from the forum... so atleast in my case he made it clear that i must mention this.

Also , i'm not sure whether he is saying this as an excuse but when i called him regarding the order , he did mention that he is out for the past few days so it would take him a few days to get back. Hence there might be some truth in his talk after all

 

[Malique]

There is No Other forum I Trade In just Techenclave .

ROFL.. so TE is the only forum remaining to blacklist you :tongue:
you should thank the mods for their patience with you. its due to this the poor unsuspecting souls/new members on the Forum are loosing money.
I think the mods need to take a stand on what a 'deal on TE' means. Amarbir writes pages full of his Terms and condition, asks the users the register on his site and follow his guidelines.

Can some member staying nearby Lynx confirm if Amarbir is in his office? everytime any dispute is raised, this is the same lame excuse he gives that he is in his village, with limited internet. if there is some major dispute he'll even add that someone is unwell and try to garner sympathy.

 

[Saiyan]

@Amarbir, I said I'll look into the issue but i did ask you to clear things here to avoid any more escalations. But you choose not to.

We'll have to consider any complaint against a dealer on a case to case basis as long as you are a registered dealer here. Otherwise it'll affect our community sooner or later.

Some part of this deal has happened through TE since you have created an IC thread here.

Don't expect me to reply to your pm immediately. Even i have my own time constraint. Had you taken this issue into your hand immediately when nizarp posted in the dealer feedback thread (as one would expect from a good dealer), this particular thread could have been avoided. But you threw around some rules over us via pm and expected us to back you up. Not going to happen here sir.

We always want to give a fair chance to everyone, that is why the market feedback thread exists. For the members and the dealer to communicate directly over the issues and clear the air.