Yeah that makes sense. I wish they should say it upfront, instead of giving us a final quote and backpedalling from that. I find that a dishonest business practice. That's why I wasn't keen on getting refurbished laptop from them.
Anyway, got me a Thinkpad E14 from Amazon. Found it good enough for my requirements.
Which exact E14 config did you get? I am also keenly observing the E14 as a friend is looking for a reliable laptop and he travels a lot with the laptop but the T series are kinda outta budget.