Need Suggestions for Couriers with Doorstep Pickup (Delhi)
- Thread starter Simar
- Start date
I use https://www.shiprocket.in/ and it supports multiple courier services pretty well.
mayank11280
Explorer
Shiprocket.
It is a shipping aggregator for small businesses. Even individuals can use it.
It can be confusing in the beginning but once you get the grip of it, you fill find it very convenient.
In my experience, shipping is cheaper through shiprocket. It provides many choices from Ekart to Amazon shipping to many others. Strongly recommended.
Regards.
It is a shipping aggregator for small businesses. Even individuals can use it.
It can be confusing in the beginning but once you get the grip of it, you fill find it very convenient.
In my experience, shipping is cheaper through shiprocket. It provides many choices from Ekart to Amazon shipping to many others. Strongly recommended.
Regards.
rsaeon
Innovator
This happens if the hub that services your pin code is inaccessible (road work) or overburdened with undelivered parcels (lack of manpower).
It usually is fixed in a week or three. Happens regularly with the one closest to me so I just go in person to book there or pickup, it's less than 1km away.
I had ordered a pick up almost a week back from Delhivery.
They haven't picked up and now when I try to cancel...it says money will not be refunded.
This is like a scam now.
So you don't pick up the order and then you ask customer to cancel the order but you refuse to pay back.
Their customer service is only raising ticket. Their response has also stopped coming.
Does anyone has customer care number?.
Their IVR is not getting me through to customer care.
They keep saying raise an issue and then we have raised the ticket.
They haven't picked up and now when I try to cancel...it says money will not be refunded.
This is like a scam now.
So you don't pick up the order and then you ask customer to cancel the order but you refuse to pay back.
Their customer service is only raising ticket. Their response has also stopped coming.
Does anyone has customer care number?.
Their IVR is not getting me through to customer care.
They keep saying raise an issue and then we have raised the ticket.
mayank11280
Explorer
No one has a customer care line, I think.
These startups are facing financial issues. The issue you are facing is being seen in other such services too.
Recently, Dunzo took an order and cancelled it fully by themselves. Then refunded 10% of the amount. Upon trying to reach the customer service, no human was to be found.
Delhivery is quite well established now.
It just wants to cut cost even if it leads to poor customer service.
They don't care.
It is so unethical of them to do this.
They are openly running a scam.
How easy it is to display tempting offers and then refuse to deliver and return the money.
Im not on twitter(x) but I will now tell them to cancel and refund. If they still don't.
I plan to take it to consumer ombudsman and hope to get my refund.
Getting them fined for this will be asking too much I guess.
Just make an account and tag them. Keep that account dormant if you want
Thanks for all the suggestions. The majority seemed to suggest Shiprocket so I'm giving that a shot.
I had a few questions though-
1. If I do the minimum wallet recharge of 500, can the balance go below that or do I need to maintain a minimum balance?
2. Is the manifest process necessary or can I skip it?
3. Are there any specific criteria you have when selecting couriers?
4. Anything else to keep in mind?
I had a few questions though-
1. If I do the minimum wallet recharge of 500, can the balance go below that or do I need to maintain a minimum balance?
2. Is the manifest process necessary or can I skip it?
3. Are there any specific criteria you have when selecting couriers?
4. Anything else to keep in mind?
@solo_wing +1 for this suggestion. I have a Twitter account solely reserved for complaints (which makes the profile seem like it belongs to a miserable person) but it has surprisingly worked well with several companies where I couldn't get any response via official methods.
@Simarpreet Singh https://www.shiprocket.in/coupons/?...e1FAjklnb33l8cQPaSfgvchEftBUDdxMaAmVVEALw_wcB
for first time members there are lot of great coupons to choose from.
for first time members there are lot of great coupons to choose from.
Yes, balance can go till 0 but not negative. It will not book if balance is notas per selection.
Don't know if manifest process is necessary but just do it. It doesn't hurts. U will get 2 things to print, the shipping label and manifest where u take sign from pickup guy so it works as proof.
No specific criteria, Choose as u like. But for Amazon shipping there is something very specific about the label size.
hitomi
Contributor
Can we use shiprocket account for solely our personal use only?
I had shipped a food product using shiprocket and immediately got a call from them if the order was shipped for business or personal use
Now i want to ship some electronic items but not sure how would they react
Thanks to everyone for the Shiprocket recommendation. I've been using it for a while and am happy with it.
I received the call after my first shipment as well, and told them I was shipping for personal use. I haven't received any calls after that. They probably want to know if you're a business to upsell some plan/service. You can go ahead and use it for personal use, and there shouldn't be an issue. I've shipped 5+ orders after that call from what I remember.