Storage Solutions New 7200.12 HDD failed

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Doc Holliday

Doc Holliday

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One of my twin brand new 7200.12 HDDs just failed on first run. All I was doing was copying files from my old IDE 160gb HDD and I see "unable to copy" errors. Reebooted. Windows Home XP runs a scan and I see 16 kb in bad sectors. So obviously this one is going back. Should I install on the other HDD now and go ahead or send them both back?

How is the failure rate with these HDDs? Thinking I should have gone with WD Cavair Black now. :no:

How are these 7200.12 ones? Fail this early? Or is this an exception?
 
arihant3123 said:
a lot of these have been failing.. :(
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I disagree. there have been only 2-3 incidents.

do you know how many hdd's are sold everyday?
 
Ouch, there are multiple threads about failing 7200.12 and its looking like more than just bad luck :( Seagate has a quality problem apparently... maybe this new fangled perpendicular recording technology is not stable...
 
I was copying all the folders/files from my old IDE HDDs and bam...very bad. I am really pissed off. More than that I am not confident on the product now. Installing XP Home OEM on the other HDD now. Good I did not activate Windows then. Let see what comes up. I think these HDDs are not too good...lets see.

Edit: I remember when SATA tech was new and my old PC's mobo (Asus A7n8x deluxe) had issues with SATA HDDs. All the SATA HDDs plugged to this motherboard would overheat and die..it was something to do with the Silicon Image and earlier (and primitive) implementation of SATA. I hope this is not the case with the present SATA controllers and the new 7200.12 series of HDDs.
 
Seagate 500+gb drives are very unreliable. I got one last May, and it conked off in two months. Got a replacement, which is very shaky from day 1 (i use only for back up). No point in returning it now. I'll wait for an year to get things stabilized before returning this drive. Meanwhile, I got a WD Green (500gb) to replace my original drive. Running fine till now (9 months)

Go to the Seagate forum, and read the issues Seagate is facing with its current drives.
 
i still feel the older IDE drives of size 40,80,160GB were a lot reliable than current SATA drives...
 
Doc Holliday said:
Edit: I remember when SATA tech was new and my old PC's mobo (Asus A7n8x deluxe) had issues with SATA HDDs. All the SATA HDDs plugged to this motherboard would overheat and die..it was something to do with the Silicon Image and earlier (and primitive) implementation of SATA. I hope this is not the case with the present SATA controllers and the new 7200.12 series of HDDs.
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didn't know even older Asus mobos has sata ports for AthlonXP's?i thought they came into existence during athlon64 era..:ashamed:
 
I just built a PC for a friend using one of these yesterday, working absolutely fine, no issues whatsoever. Ran numerous tests on the entire disk, no problems.
I feel for you though, after the whole 7200.11 fiasco, if this one were to fail on me, i would've probably stopped buying seagate altogether.
I would suggest you replace both for WD for your own peace of mind. Else you could return them and get 7200.12's again, you might be surprised(positively) :) .
Good luck.
 
HailStonE said:
Did you checked the HDD for bad sectors after creating partitions & before dumping data....
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Nope I didn't. These are new drives, so I assumed they would work fine.

sri_k said:
i still feel the older IDE drives of size 40,80,160GB were a lot reliable than current SATA drives...
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Yes, couldn't agree with you more. Now I know my vendor will ask me to go with old slow drives, but what is the point of having a fast 12.4K processor paired with some HDD from the (distant) past :(

sri_k said:
didn't know even older Asus mobos has sata ports for AthlonXP's?i thought they came into existence during athlon64 era..:ashamed:
Click to expand...

:ohyeah: Yep, this was the (turbulent) dawn of SATA

Amien said:
I just built a PC for a friend using one of these yesterday, working absolutely fine, no issues whatsoever. Ran numerous tests on the entire disk, no problems.

I feel for you though, after the whole 7200.11 fiasco, if this one were to fail on me, i would've probably stopped buying seagate altogether.

I would suggest you replace both for WD for your own peace of mind. Else you could return them and get 7200.12's again, you might be surprised(positively) :) .

Good luck.
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I hope you are right mate. Which tests did you run? Which tests would you recommend I run on the new HDDs. And in case I go with changing to WD, do you guys recommend I go with Green or Black or Blue (does sound like a fight doesn't it - as in "he was beaten all black and blue." :huh: )

Right now I am copying stuff to the other 7200.12 Let me see how things go. This one is not heating up like the earlier one did, but it is still early days. I noticed the other one which failed got pretty hot (not via software, just by touching the surface).
 
Doc Holliday said:
Nope I didn't. These are new drives, so I assumed they would work fine.
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Well you should have... HDD's are very much prone to shipping damage, Its not foolproof but at least you might get lucky & warned in advance that the HDD will fail...

I had got 3 HDD"s in last 5 months, all 7200.11... They were shipped from eBay but I checked them before hand using some HDD tools which came with Ontrack data recovery suite... They passed all the tests unlike many 7200.11 reported here...

If your data is important to you then you must take precautions earlier... I am sorry for your loss.... :(
 
Doc Holliday said:
yep 500 gb. Luckily I have everything backed up on the old PC.

anything lighter than Ontrack data recovery suite?
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Good thing you had a backup, things would really suck otherwise.

PS: Run atleast HD Tach long bench and quick health scan with HD Tune, start with that atleast.
 
Folks,

I have run HD Tach and HD Tune (health and error scan) thanks to you guys.

Now I am getting mixed results as under.

With HD Tach on okay drive results are as under

hdtachokaydisk.jpg


With HD Tach in Defective drive getting "Error during test or test canceled by user."

hdtachresultdefectivediw.jpg


HD Tune (confusing results here). The HDD with the new OS (just formatted) it running at 45 degrees, but health status showed failed, but no errors (blocks) on scan.

The other HDD (which showed up the bad sectors earlier). This one is running higher temperatures, but health shows okay, but shows Damaged blocks. :huh:

Aren't these temperatures too high? 45/46 and 50 degrees? :S

Posting pictures of the comparison with HD Tune.

comparisonhddshdtune.jpg
 
Sorry for your loss Doc Halliday. :(
Doc Holliday said:
This one is not heating up like the earlier one did, but it is still early days. I noticed the other one which failed got pretty hot (not via software, just by touching the surface).
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Doc Holliday said:
HD Tune (confusing results here). The HDD with the new OS (just formatted) it running at 45 degrees, but health status showed failed, but no errors (blocks) on scan.
The other HDD (which showed up the bad sectors earlier). This one is running higher temperatures, but health shows okay, but shows Damaged blocks. :huh:
Aren't these temperatures too high? 45/46 and 50 degrees? :S
Click to expand...
AMD Phenom II 940 BE:hap2: - happily goes to 3.45 Ghz on simple air cooling, Biostar TA790GX 128M, Transcend 2 gb x 2 DDR2 800 Mhz, Seagate 7200.12 500 gb x2 (1 failed already), LG DVD writer, CoolerMaster CM690 Nvidia Edition, Antec TruePower 480Watts old warhorse, Benq E2200HD, Creative Inspire 5200
Click to expand...
To all who have started their rants against the 7200.12,
One thing anyone with common sense doesn't do is start blaming something or someone before identifying the actual issue.
7200.11 issue has me approach the 7200.12 with added caution for sure but i will not doom it yet as mentioned in other threads.
OP has no idea on temps.
He is not even sure if 45-50C is safe or dangerous. :O
HDDs are far hotter as you go inside- esp at the motor.
IMHO, cooler the better except sub-zero maybe. :)
And look at that psu- TP480 and all that demanding h/w running off it.
more than 3 years old easily- wait a min- more.
TP II 480 is a 3 yr old model.
CM690 is a new case- so psu may have braved high heat in the older generic case?
Is it still upto the mark?
CM690 is not adequate for HDD cooling in a hot environment due to restricted air-flowin hdd cage, esp with the stock slow 120mm fan.
NO SATA connector native mostly.
And OCing a high TDP quad core chip on stock cooler an on that aged psu.
I am not sure i should go on 7200.12 bashing so soon.
As i have said earlier too in some other thread, only a few friends have 500GB 7200.12 and they have decent psus and decent enough case ventilation and i haven't heard any of them yelp yet- touchwood. :)
 
Hi Bikeinstein

Thanks a lot.

I have edited my post (above) a little.

The above tests were done without OC'ing and with the cabby open. System temp is at 32 or so and CPU temp at 36/37 or so.

The (yes) 3 years+ (perhaps) old Antec TP480 has two SATA connectors in them, no more. I am using them, no converters. But both are on the same cable. And this is the original TP480W, not TP480 version 2. Also, it has always run in an Antec SLK 3000 case - till now. With 2 extra large cooling fans.

It is possible that the TP is not up to the mark, yes, but how can I be sure? It does not seem to be running hot to be worried about.

Secondly, I would not be sure that most users would be using anything even equivalent to the TP480. So would the 7200.12s fail with say Intex power supplies? Or any generic one sold in the market? Iball?
 
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