Nokia e71 firmware update query !!!

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anfjavid

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hello guys, having some issues with MY nokia e71 ( charge doesnt last long, lasts only for 1 day but initially for 3 days ). Bought it from UAE.

so went to Nokia care in Kellys. I explained the problem and the enginner said that it wont be covered under warranty as it is bought in UAE so they will charge something. During my discussion, a supervisor (may be chief enginner i think) came and asked the engineer to exchange his battery with mine to check it and asked me to come today evening and report whether his battery lasted long in my handset . I told that just half day is not sufficient and he agreed and asked me to come on Monday.

He also told that a firmware update may solve this issue but he isnt sure of that. But first he insisted me to check the battery and then go for a firmware update in case the battery is not the culprit.
And one surprise is he told that the firmware update will be done at free of cost, inspite of telling him that it is a UAE purchased handset.

Now my question is i have already upgraded my firmware to the latest through nokia website. It took me an hour and i now i have the 300.12 firmware installed in my handset. But the nokia enginner said that their method of firmware upgrade is different from what we (consumers ) do. Is this right ?. Is the firmware upgrade which is done by nokia CARE guys different from what we do ?. Will it have any benefit /effect in my handset ?

plz reply me guys. I am totally confused. I also told them that i already upgraded the firmware, but they are very strong with their argument that their firmware upgrade works well ...
 
Latest available software for Nokia E71,

Version: 200.21.118

this is the latest version for e71, how come u say u upgraded to 300.12

i just checked on my e71.

please confirm on ur phone!!
 
when did u bought your phone mate ??. Just install nokia updater and try updating it. The software itself will tell you the installed firmware of your fone and the newly available firmware on the internet...

Now thats not the issue. I have updated and having the latest update. Now i want to know the diff. between the update done by nokia care and the update done by the buyers....

go here

http://nokiae71.wordpress.com/2009/07/02/new-nokia-e71-v300-21-012-firmware-available/
 
AFAIK, theres no diff between the the update done by us and the update done by nokia guys, its the same!!

but there is no update available as of now, i double checked it mate, i bought it just a month back!!
 
1) There way might be different .. but they also get the same update as u do ... the only diff is ... u download it and do it thru Nokia software update .. but they already have the f/w in there system and uses a diff software to update your phone ... but update is same.

2)F/w version might be different for diff people .. rember he bought it from UAE not from india ... !! On the back of each phone, right below the battery, there is a region code whici is region specific ,, wht f/w version u will get is dependent on this resgion code ...

For all those who want to change there region code and update there f/w look for it on the internet .. it can be done .. very very very easy !!
 
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^ ok thanks ..

it means i have the latest firmware acc to my region!!

i will download it as n when its available for my region :)
 
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