Santa Maria!
Explorer
I'm having trouble diagnosing the problem with my PC not booting up properly.
Here is my machine:
- AMD Ryzen 9 3900X
- MSI MAG X570 Tomahawk Wifi ATX motherboard
- 2x Corsair Vengeance LPX 16GB DDR4 3200MHZ UDIMM C16 Desktop RAM
- SAPPHIRE Pulse Radeon RX 580 8G GDDR5
- Samsung 970 EVO Plus 1TB PCIe NVMe M.2
- Antec EA750G Pro 80 Plus PSU
- Cooler Master MasterBox TD500 Mesh
- 3x BenQ PD3200U monitors - 2 DP, 1 HDMI
- Manjaro Linux
- Additional notes:
- All bought around Aug 2020, barely used.
- Recently untouched for 6 months, left on standby. When I got back and turned
it on, nothing showed on the display. Did a hard reset, then ran fine.
- Went through a move, sent PC cabinet in original cabinet packing. Seems
physically fine when reached destination - glass and all intact. Looking inside, was some dust and spider webs, which I removed.
- Now, turning it on leds to problems - described below.
**What happens**
- When I turn on the machine, I see the CPU running (well, its fan+lights), I
see the motherboard's fancy lights, I see the cabinet's lights and fans
running.
- The GPU fans DON'T seem to be running.
- I don't see anything on the monitor - no signal detected and monitors just
keep their screen 'off'.
**Observations**
- On the motherboard's debug LEDs, I've seen some different behaviour on
subsequent runs.
- I see the 'boot' LED on almost always.
- Sometimes, the 'RAM' LED is also on along with the 'boot' LED. I removed one
of the sticks, and this LED is now usually off, except on 1 or 2 runs.
- Only on one of many runs, the 'boot' LED also stayed off, but still nothing on
screen, GPU fans were still not spinning.
- The 'VGA' and 'CPU' debug LEDs area always off.
- Holding the power button for many seconds isn't turning the system off. I end
up having to turn off the PSU power switch.
**What I tried**
- I tried reseating the RAM sticks, the GPU and the SSD.
- I tried having only one HDMI monitor connected.
- I tried connecting the HDMI cable to the HDMI slot on the motherboard, same
problem.
- I don't really have other/alternate components to aid with troubleshooting.
Help would be greatly appreciated.
Here is my machine:
- AMD Ryzen 9 3900X
- MSI MAG X570 Tomahawk Wifi ATX motherboard
- 2x Corsair Vengeance LPX 16GB DDR4 3200MHZ UDIMM C16 Desktop RAM
- SAPPHIRE Pulse Radeon RX 580 8G GDDR5
- Samsung 970 EVO Plus 1TB PCIe NVMe M.2
- Antec EA750G Pro 80 Plus PSU
- Cooler Master MasterBox TD500 Mesh
- 3x BenQ PD3200U monitors - 2 DP, 1 HDMI
- Manjaro Linux
- Additional notes:
- All bought around Aug 2020, barely used.
- Recently untouched for 6 months, left on standby. When I got back and turned
it on, nothing showed on the display. Did a hard reset, then ran fine.
- Went through a move, sent PC cabinet in original cabinet packing. Seems
physically fine when reached destination - glass and all intact. Looking inside, was some dust and spider webs, which I removed.
- Now, turning it on leds to problems - described below.
**What happens**
- When I turn on the machine, I see the CPU running (well, its fan+lights), I
see the motherboard's fancy lights, I see the cabinet's lights and fans
running.
- The GPU fans DON'T seem to be running.
- I don't see anything on the monitor - no signal detected and monitors just
keep their screen 'off'.
**Observations**
- On the motherboard's debug LEDs, I've seen some different behaviour on
subsequent runs.
- I see the 'boot' LED on almost always.
- Sometimes, the 'RAM' LED is also on along with the 'boot' LED. I removed one
of the sticks, and this LED is now usually off, except on 1 or 2 runs.
- Only on one of many runs, the 'boot' LED also stayed off, but still nothing on
screen, GPU fans were still not spinning.
- The 'VGA' and 'CPU' debug LEDs area always off.
- Holding the power button for many seconds isn't turning the system off. I end
up having to turn off the PSU power switch.
**What I tried**
- I tried reseating the RAM sticks, the GPU and the SSD.
- I tried having only one HDMI monitor connected.
- I tried connecting the HDMI cable to the HDMI slot on the motherboard, same
problem.
- I don't really have other/alternate components to aid with troubleshooting.
Help would be greatly appreciated.