Storage Solutions Pleasant Seagate RMA experience

[Spectre]

Had tick-tick noise and format issues on 400GB HDD, gave it to Seagate Chennai center on 10th August

After a week, when i called up their service center, I was told that 400GB is out of stock and hence there will be a delay in replacement

I emailed to below contacts explaining the situtation

india_cso@accelfrontline.in

and

Mr.A.Ramalingam

I had immediate response and within 2 days I was given a new 500GB HDD as replacement

Really happy for the prompt response and excellent service by Accell Frontline people :hap2:

Regards
Spectre

 

[mihirX]

great...........

 

[Rockfella]

Congrats and thanks for sharing this info.

 

[RoBoGhOsT]

lol i also have 400gb , will give soon for rma it has same issue :rofl:

 

[m0h1t]

I gave a 300GB two weeks back for RMA, had to put in a mail on saturday

replacement drive shipped from chennai monday morning..

I had immediate response and within 2 days I was given a new 500GB HDD as replacement

You would have anyways been allotted a 500GB since 400GB is not available anymore..

lol i also have 400gb , will give soon for rma it has same issue

Sala, jhooth bolta hai

 

[-Anish-]

oh darn it :| I got a 500GB thats getting a SMART error.

Hope 500giggers go out of stock

 

[HellBoyX2]

that's good. congrats man, you made it... that's seagate customer support, always better..

 

[RoBoGhOsT]

:S i checked the 400gb i had and now seagate site shows its OEM , before it was showing warranty till 2012 :S

 

[Spectre]

:S i checked the 400gb i had and now seagate site shows its OEM , before it was showing warranty till 2012 :S

Did u purchase from retail or it came with some branded PC

If u have bill and its bought from India, i think you can claim warranty on it