Poor Sharp A.S.S. in Delhi

[Arjun]

Thanks, Arjun.
Buddy, are you using any stabilizer for the AC ? The electricity is more or less stable in Delhi. So do we really need any stabilizer? Plus the Sharp ACs are rated to work on lower voltages as well.

I am using a vguard stabilizer

 

[Arjun]

Two posts related to poor sharp AC service in delhi
http://www.techenclave.com/communit...subishi-or-toshiba.130886/page-2#post-1664260

http://www.techenclave.com/communit...subishi-or-toshiba.130886/page-2#post-1664293

Hi,

anyone thinking to buy Sharp please be wary of their after sales service. Their service department is outsourced to some local vendors who don't know a thing about Ac's. recently i made a call to their customer care to service my Sharp ac. it look them 6 days to service it in spite of promising that it will not take longer than 24 hours. I had to make at least 5 phone calls / escalations to get the work done. if a simple thing like service takes this long one could imagine how long it will take to fix some technical issue.

I have no doubt about the quality of Sharp Ac's. They are one of the Value for money brands's but their service leaves lot to be desired.

better stick with known brands like Panasonic or Daikin until Sharp gets its act together.

 

[mk76]

Agree with @cybertechie. Service department of sharp is outsourced to local vendors who don't know about AC.

My AH-XP18MV has started water leakage on indoor unit. On complaint 2 idiots came, who were more in hurry to leave and also to persuade me to get my other ACs serviced from them. After few days a lady called to confirm if complaint was handled. When I told her that it was not satisfactory, she replied "that's ok,.. but the complaint has been handled.. isn't it" And on my affirmative reply, she cut the phone.

Seems like I have done a mistake picking up sharp. Any point of escalation?

 

[Arjun]

^ There was email/mobile no of CEO posted some where here .

 

[mk76]

Thx. Already dropped a note to Head-office and Zonal office Delhi.

 

[mk76]

3 days and no response from Sharp. Forwarded the mail to sunilsinha@sharp-oa.com .

 

[Arjun]

Got a call from sharp today, they were selling covers for ODU for Rs 220

 

[mk76]

Got multiple calls from Okhla office yesterday. Explained the issue. A visit has been arranged. Let's see.