Well most ADSL based isps use it as well. if he has adsl. it could be that the modem doesnt have drivers.amol0010 said:PPOE is not used for modems . It stands for point to point over ETHERNET. Most of the broadband ISPs use this for the logon system with username/pass and providing a LAN/WAN based network over CAT cables.
Edit- there definately should be a PPOE system in Windows 64, try finding it in the network connection properties, or should be present in the new connection settings.