I got a decent service from Rashi, last year when my 8600GT got blown capacitors on the very last day of its 3 year warranty.
I was given a brand new card in 2 days. Also their SMS notification service worked.
Most of us don't have "contact" to the "right person", so we have to deal with the front desk guys which happen to be the most arrogant people in the world. :|Will depend whether you have contact to right person or not.![]()
Most of us don't have "contact" to the "right person", so we have to deal with the front desk guys which happen to be the most arrogant people in the world. :|
Been to the Navi Mumbai office of Rashi Peripherals recently for problem with a mouse that started giving a problem within 6 months (leftbutton not working properly). They kept the mouse for almost a week and retrned it to me, without changing /replacing anything. Their way of showing me that the mouse is working fine is hard hitting the left button for every click. The mouse was bought from Flipkart, and so I had to go the distributer only for RMA. I will go again this week, and lets see what happens.
holy Cow thats exactly my case mainak_ch
So I should Directly goto the distri office?
P.s. is ur mouse a logitech?
Mine is this one http://www.flipkart.com/logitech-mk...DVMS&ref=dd72c660-dd11-49d3-9643-865bce5d8a33Yes, its a M100. A cheap mouse, no doubt, but still, malfunction within 6 months, and having a 3 years warranty is weird.
Are you talking about their MG Road office? I've been there twice to RMA my Logitech wired mouse and my XFX 8800GT.In Pune, they have like 3 to 4 rooms in a building, when I went to the main office, the one having fancy furniture and ac, I got an arrogant reply "I dont know any thing about that ask the other person". But when I went to their Repair/replacement section it was only a matter of minutes to submit the item, check warranty and generate RMA request.
Are you talking about their MG Road office? I've been there twice to RMA my Logitech wired mouse and my XFX 8800GT.
Logitech: I convinced the RMA guy and demonstrated him that my mouse was faulty and it was working intermittently. He simply refused to accept the fact that the mouse is partially dead. Wasted another half an hour trying to convince him. Finally, after accepting that the mouse is indeed faulty, he registered a RMA request and behaved as if he was doing me a huge favor. Got a new mouse (M100) couple of weeks later.
My RMA experience with Tirupati has been much better.
GuruGulabKhatri May be if you make repeat rounds with they same problem, they will change. Today I had submitted the same mouse to the same guy, stating the same problem. He said he will replace the mouse. I am keeping my fingers crossed.