Reliance GPRS Not Connecting From Last 3 Days

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Revolution

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I have activated 99 pack on my prepaid reliance SIM last week.
My mob no 98xxxxxxxx.
I'm unable to connect from last 3 days.
But my other SIMs which got no GPRS pack connecting well.
Getting 619 error(remote server refuse) on PC and temporary network problem error on my nokia 2700c.
Called CC many times but its just a waste of time.
Those morons(CC representatives) have no idea but only playing the same record(your mobile model ?,make new setting,make positive balance bla bla bla) again and again when ever I call to them...:@:@:@
Should I mail them(no idea about mail address) ?
Or this will be a waste too ?
Or is this a new trick from Rim to make more profit and cheat people ???
 
Even my Reliance Edge is not working from 3 days. First it connects, then speed drops to ZERO & never raises. So I think something problem from their end.

BTW I am from K'taka circle
 
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