Or you could courier the product and the proof of purchase to their head office.
I bought the FlashTV today from one of the amkette distributors (SreeVinayaka)in Trivandrum. He said in case of RMA I can give the product to him directly; he'll take care of RMA including couriering and stuff. That gives me some peace of mind
I receive a very good customer support experience from Amkette. In case of any issue in your device you need to simply call on the Amkette Technical Helpline in Delhi @9312691448 or their toll free no 1800-11-9090 and explain them your issue rest they will take care of and provide you the best possible solutions.