Inspired by Sanjeev Kapoor's name I took the plunge to buy Wonderchef grill.
Online ordered paid in full on July 1st
After a week passes and no response to my email I call up customer service. Response that item will be delivered at the end of week and has been booked through courier. Enquired about tracking number and there was none.
at the end of the promised week again called up and the same lady picks up the phone and the same promise that it will be delivered by next week.
On more enquiry found out that a third person is dealing with this product and that person is not available !!!
Gave more time once more then decided to cancel and ask for full refund since it was out of stock now according to customer rep on 28th day of July
As usual sellers are dealing on behalf of thrid person. Product was in stock at the time of ordering.
Customer rep is full of excuses and sanjeev kapoor's name is getting spoilt in the process.
Don't deal with this website totally unprofessional and unethical
Another website is dealing with the same prdouct http://www.wonderchef.in/ and its named after Sanjeev Kapoor.
With so many e-commerce websites proliferating its becoming extremely difficult to judge which is legit
Online ordered paid in full on July 1st
After a week passes and no response to my email I call up customer service. Response that item will be delivered at the end of week and has been booked through courier. Enquired about tracking number and there was none.
at the end of the promised week again called up and the same lady picks up the phone and the same promise that it will be delivered by next week.
On more enquiry found out that a third person is dealing with this product and that person is not available !!!
Gave more time once more then decided to cancel and ask for full refund since it was out of stock now according to customer rep on 28th day of July
As usual sellers are dealing on behalf of thrid person. Product was in stock at the time of ordering.
Customer rep is full of excuses and sanjeev kapoor's name is getting spoilt in the process.
Don't deal with this website totally unprofessional and unethical
Another website is dealing with the same prdouct http://www.wonderchef.in/ and its named after Sanjeev Kapoor.
With so many e-commerce websites proliferating its becoming extremely difficult to judge which is legit
Last edited: