awestorr
Herald
Recently one of the fans of my 6700 was damaged.
Found the contact no from ark infotech website, after talking to 3-4 people, landed the number of an employee who handled the rma.
Was sent a rma form , asked to fill it up and courier the gpu to their office in delhi.
This was between 5:30- 6 pm.
Sent it the other day and was received by them on 27th Feb.
was told that i would be getting a replacement and details will be provided in a couple of days.
After calling a couple of days later, they kept repeating the same thing and to my surprise i got my replacement delivered today , out of nowhere.
This means the whole process took 6 days and probably 3 days max for them to send the replacement.
Whats fascinating is that i didnt get any rma number or awb no during the process.
Also the box was a bit damaged during the delivery and one of the screw literally fell off .
The gpu is clean(as in factory like condition).
the s/n in box is different than that on the gpu and apparently the box has a torn off sticker indicating sold to someone in mizoram via Appario retail.
Overall much better than my last gigabyte rma
4/5 , Due to bad packaging.
Found the contact no from ark infotech website, after talking to 3-4 people, landed the number of an employee who handled the rma.
Was sent a rma form , asked to fill it up and courier the gpu to their office in delhi.
This was between 5:30- 6 pm.
Sent it the other day and was received by them on 27th Feb.
was told that i would be getting a replacement and details will be provided in a couple of days.
After calling a couple of days later, they kept repeating the same thing and to my surprise i got my replacement delivered today , out of nowhere.
This means the whole process took 6 days and probably 3 days max for them to send the replacement.
Whats fascinating is that i didnt get any rma number or awb no during the process.
Also the box was a bit damaged during the delivery and one of the screw literally fell off .
The gpu is clean(as in factory like condition).
the s/n in box is different than that on the gpu and apparently the box has a torn off sticker indicating sold to someone in mizoram via Appario retail.
Overall much better than my last gigabyte rma
4/5 , Due to bad packaging.
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