Storage Solutions Seagate Warrnaty Information - Need help

[Khimera]

Looks like the storage gods have declared a war on me. First the WD fiasco and now a failing Seagate harddisk.Checked for RMA online and it says that i have to contact "Fortune Marketing " I searched this forum and there are posts about contacting Accel. Can anyone tell me the procedure and if possible the seagate service centre address in Bangalore?

TIA

 

[SidhuScorpion]

It is now mandatory for all Seagate customers to register their profile through Accel Frontline web site to avail warranty support.

Go to - Accel Frontline Services , Then print the acknowledgement slip after successful call registration (RMA request). Submit HDD in an antistatic bag along with the print out of the RMA request to nearest service center.

Bangalore

1st Floor, Sona Towers,

#71, Millers Road,

Bengaluru - 560 052

Ph: 080 66279805 (Direct Line)

080 66279700 (Board Line)

Fax: 080 66279750

http://www.accelfrontline.in/contact.html#bangalore

 

[Khimera]

Thanx Sidhu, Some problem with the website though, gives me a webconfig error after filling in customer details. Will they RMA it if i walk in directly?

 

[DarkAngel]

Thanx Sidhu, Some problem with the website though, gives me a webconfig error after filling in customer details. Will they RMA it if i walk in directly?

Nope. IINM they have changed the procedures. No RMA without taking a print out of the filled details on their website. Try after sometime and get a copy of it before going to their service center.

 

[Khimera]

I have tried registering 5 different times and i get the same web config error. One thing i noticed is as soon as i select the service type, the courier details where we can select either "Now or "Later" disappears. One of the most effed up asp website i have seen till date. Did anyone face this issue while filling up?

 

[mayanksahni]

Ya, even me too tried to make a call registrations more than 100 times and it failed every time. Anyone please confirm all this.