Market Feedback Shipping at buyer's risk, why is it allowed?

[greenhorn]

No. Seller who have not stated local sale also adds that he is not taking shipping risk.
Seller should clearly state that I need local sale and if someone needs to have it shipped, they should take risk.

Generally saying shipping risk on buyer implies seller is looking for a local sale because that's the only way a sale can happen without shipping risk. That has been my experience. Yet to see a seller who says risk on buyer and then denies local sales

 

[n1r0]

Why would i take responsibility of a item i'm shipping when i have no control over shipping itself? the shipping company could lose it, steal it.. do whatever, So now i would be out of the item itself, the money aswell and dont forget the time and brain evergy i wasted to try and sell the item itself.

Same question asked by buyers...

this should be a calculated risk by the buyer.. nothing is guranteed.. if the buyer doesnt like it he is more than free to go elsewhere or buy new.

To take a calculated risk, the risk will have to be worth the reward, i.e. the asking price should be way below the market price. This is not just a simple transaction. There's the added gamble of not receiving the product at all, or it being damaged in transit. In most cases it makes more sense to go buy new/used products locally.

The reason ecommerce sites thrive is that they can absorb occasional (but inevitable) losses due to their volume of sales. It's still profitable for them, even if they don't insure packages. In fact insuring every single package will lose them more money than the value of lost goods.

An analogy would be if you just have 1 or 2 cars, you might want comprehensive insurance. But if you have 100 cars, you are better off with basic 3rd party insurance, and cover any possible damages out of your pocket rather than pay high premiums 100 times a year.

Also a lot of drama seen in these forums could be avoided had it been a F2F sale

Edit:

...Seller as buyer first Claim GST Benefits on his purchase/product and after that within 3-4 months selling product at price (Purchase Price - GST Tax Amount = Selling Price), it means sale at price he bought and used same for 3-4 months and after that offer for sale .. isn't it good idea !!! (correct me if I got this Price - GST calculation wrong)

Yup, so after a few months of use, if they sell it for 18-28% less than market price, they still break even on cost and profit on free usage.

Also this is illegal as they cannot sell their business purchase without raising a new GST bill. Hence removing anything other than buyer's phone & address from bill should not be allowed. This is an easy way to confirm whether this was a personal/business purchase.

 

[enthusiast29]

As a private seller I've already taken a hit on depreciation, I have no further room for risk.

Depreciation is not a hit if you are the one who used that item. If you didn't use it after buying it then it's your mistake.
Same like buying a car. The minute it goes out of the showroom the value depreciates but you have used it, experienced it by driving it. That amounts to some cost and that's not a loss.

 

[greenhorn]

Same question asked by buyers...

The simple answer is two latin words. Caveat Emptor. It is a principle that has stood the test of time when it comes to trades between equals.
Look if you're a buyer who is not interested in taking on shipping risk, then stick to f2f sales and online retailers. The fact that you're looking to buy something on a p2p market place means that the first two options are not available to you, or at a price point that's affordable to you. So you've decided to forgo the easy returns, warranty service, customer support etc of a major retailer to purchase this product from a mostly unknown private seller. You're already playing the risk vs returns game.

Now the only thing left is to determine the amount of risk vs the price. The question is not why should I take responsibility of unknown issues which can happen with this item due to no fault of your own- you have already decided to accept that. We are now talking about a specific sub category of risk which is shipping risk.


Here the seller typically has more leverage than the buyer from a negotiation stand point. If you force then to take on the additional risk, they'll just take their ball and go home, putting us in a worse situation. If you ask me as a seller why you should take the risk, I would say you shouldn't. I don't and I don't have the moral authority to say you should. But look, the fact that you are talking to me shows that you clearly see value in it.

Are you willing to play the courier Russian roulette game to get a good deal? I certainly am not, but if you're willing to take that risk I'm not going to stop you. But if you ask my why should you, my answer would be that if you don't see a risk worth the return, you shouldn't.

Last but not least, some couriers offer insurance against theft and damage. How many buyers are willing to pay the rates demanded by these Couriers? Even if you are, how many of you are willing to spend the extra time and effort to get the money back from the courier if something goes wrong?

 

[m0h1t]

usually ’buyers risk’ or a ‘split risk’ has always worked here at TE because the community has a decent honor code. Id certainly like to believe so. Most sellers would put in a genuine effort in packing the product well and shipping on time. The feedback mechanism is also a good enforcer of accountability and a differentiator.

like with anything else in life, seller’s product-seller’s terms. You’re welcome to buy or not buy. Assuming free market and competition of course (which we have for most products sold here ). If the seller‘s price or terms are off, the product will not sell.

 

[Ir0nMerc]

The seller has all the leverage here.

1. He has used the product. So, he knows all the faults of the item but many times he hides some of the flaws because he just wants to unload the product onto someone else. Yes, this has happened a few times recently.
2. He already got the money before he ships the item. So, no risk there.
3. If something happens during transit he just brushes off and hides behind no risk terms.
4. Even when caught for wrong doing, many times seller shows the middle finger and says do whatever you want, I don't care. Yes, this has happened too.

Not saying all sellers are like this but there are some. And we can't deny the fact that 90% of these disputes happened on TF recently because seller tried to cheat one way or another. Either seller didn't disclose all the details beforehand and shipped a bad product or he didn't honor the terms of the agreement.

Now, what's buyer leverage?
As far as I know, none. If something bad happens then suck it up. You already knew the risk.

How is this a balanced system?
It's not. Almost all the time buyers are at the losing end.

Should seller now bear some of the risk?
He should by default. TF should enforce some rules that posts which shifts all risk on buyers should not entertained. If seller is not happy about it then they should not sell here. Plain and simple.

I know people just throw around the terms "free market" or "if buyer is not comfortable with the terms then he should now buy" But why shouldn't it be other way around. "If seller can't agree with the terms to share some of the risk then he should not sell". Market will still be free. But the important part is.. share. I am not saying we should shift all the risk on sellers now but share the risk in case of total damage or lost package.

Sellers who are opposing the idea of sharing the risk should revaluate themselves.

Would it be so so so bad for the TF community if we enforce the terms for sharing risk?
I don't think so. But let's find out. Let's enforce it for a few months.

 

[n1r0]

The simple answer is two latin words. Caveat Emptor.

You can quote fancy sounding words from a dead language, but it doesn't relieve you of the basic responsibility as seller to allow the prospective buyer from examining the product to their satisfaction before completing the deal. If you cared to read past the first line, you would understand that. The implication here is that the buyer knows exactly how the product is instead of looking at bait and switch photos/descriptions, so not really the same.

The whole point of online sales is that there is buyer protection: whether it is from the sales platform, seller themself, or the bank.

The fact that you're looking to buy something on a p2p market place means that the first two options are not available to you, or at a price point that's affordable to you...
Here the seller typically has more leverage than the buyer from a negotiation stand point. If you force then to take on the additional risk, they'll just take their ball and go home...

And the fact that you're on a p2p platform shows that you are in need of money and willing to sell something to get it. If you could afford to keep the product, why don't you enjoy it yourself?

So this balancing act is what buying and selling is all about. It's easier to understand in person rather than over online text messages. Buyer wants something that seller has (product) and seller wants something that buyer has (money). But if seller wants to put all the risk on the buyer, then the seller might find themself playing with their ball alone at home.

So the sellers are just waiting to find a desperate bakra that will agree to all idiotic conditions, as witnessed by bumping threads for literally years. Also out of the two (seller's product and buyer's money), only one depreciates.

Last but not least, some couriers offer insurance against theft and damage.

Not against used items apparently, going by recent posts here.

How many buyers are willing to pay the rates demanded by these Couriers? Even if you are, how many of you are willing to spend the extra time and effort to get the money back from the courier if something goes wrong?

When I sold my GPU during the pandemic, my asking price was higher than what I actually expected. But since the buyer didn't bargain, I decided to include insured shipping at the said price instead. There's sellers who want make a quick buck and then there's sellers who just want the product to find a new home. Heck I think I spent 200+ on bubble wrap alone - the scarcity was real back then.


Edit:

TF should enforce some rules that posts which shifts all risk on buyers should not entertained. If seller is not happy about it then they should not sell here. Plain and simple.

Would it be so so so bad for the TF community if we enforce the terms for sharing risk?
I don't think so. But let's find out. Let's enforce it for a few months.

Precisely. This isn't an ecommerce platform after all. It is meant for the mutual benefit of members. Especially considering TE isn't getting a cut out of every transaction. But every deal that turns sour leaves a mark here.

Sellers who are opposing the idea of sharing the risk should revaluate themselves.

Recalling all the year old threads that have been bumped into oblivion makes me think this is where some (not all, but definitely some) come to feel all high handed and "in charge" lol.

 

[invisiblebond]

Determination of the risk of loss
The old civil law maxim of res perit domino means that “a thing is lost to its owner.” Thus, the person who is the owner of goods that were destroyed is the one who has to bear their loss. Applying this principle, Blackburn observed that where it can be shown that the property was passed, prima facie the risk of loss is on the person in whom the property came to pass. This principle has been duly enshrined by the legislature in Section 30 of the Sale of Goods Act, 1930, which talks of “Risk prima facie passes with the property.” Which in other words mean, the goods are at the risk of the party in whom the property is.

For example : A buys goods from B and property has passed to him but the goods remained in B's warehouse. Before delivery of goods to A, there is a fire in which warehouse and all the goods are destroyed. A must bear the loss and pay the price of goods to B if he has not paid it so far.
The opening words of Section 26 namely, unless otherwise agreed are of great significance. These words imply that risk passes with property is not an absolute or inflexible rule, but if prima facie one. Risk is not taste of property passing. There is nothing to prevent the parties from contracting that rick shall pass even before passing of property or vice versa.

 

[ibose]

How many sellers here really want to go through the hassle of spending their own time, effort and money to pack and ship instead of a local F2F sale where the buyer can inspect the item ? And then the buyer also wants the seller to bear the transit risk ?
I would not really be surprised if the number is less than zero.

What does that say to the buyers outside the city who are interested in getting the item shipped ?
No shit, Sherlock. The seller is really inviting you to visit the city, see the sights, enjoy the food and also pick up the item.

This whole thread is moot considering the fact that Shipping is an option for the seller. Anything beyond that is at seller's discretion.

Even if TE decides to enforce the seller to share the transit risk, not only do I wonder about the repercussions (local F2F deals only) but I also wonder, how disputes will be handled ? Do the TE Mods really want more headache than they already have ?

 

[anmolkumar10]

Shipping is an option for the seller.

Yes it's an option for the seller.
But if he exercise this option, then he has to take some risk. Otherwise make it strictly local deal.
I don't think many sellers will do that as finding local buyers for all products is not so easy.

It should be simple. Seller should always go for local deal and if he consider shipping, he should assume atleast half the responsibility.

 

[ibose]

Seller should always go for local deal and if he consider shipping, he should assume atleast half the responsibility.

I am all for it if TE makes it as a rule and explains how disputes will be worked out.
Till that happens, well.. what everyone has already said.

 

[Ir0nMerc]

Yes it's an option for the seller.
But if he exercise this option, then he has to take some risk. Otherwise make it strictly local deal.

It should be simple. Seller should always go for local deal and if he consider shipping, he should assume atleast half the responsibility.

Well said. Couldn't have said it better.

 

[greenhorn]

You can quote fancy sounding words from a dead language, but it doesn't relieve you of the basic responsibility as seller to allow the prospective buyer from examining the product to their satisfaction before completing the deal. If you cared to read past the first line, you would understand that. The implication here is that the buyer knows exactly how the product is instead of looking at bait and switch photos/descriptions, so not really the same.

Fancy sounding word from dead language is an established principle that has been adopted by markets worldwide. It is the equilibrium point that markets have reached everywhere independently. If sellers want to establish a new model because they feel entitled to certain things, they better justify them. eCom sites such as amazon have spoilt buyers and have set unreasonable expectations. Thats not going to work elsewhere.
First line of what ? the seller still has the responsibility to satisfy the buyer by providing the needed screenshots or videos. I agree there and we have rules in place for that - mods have set a decent standard for that.

The whole point of online sales is that there is buyer protection: whether it is from the sales platform, seller themself, or the bank.

buyer protection doesnt exist by default. Show me a platform with robust protection and I'll show you a bunch of sellers and buyers whining about excessive platform fees

And the fact that you're on a p2p platform shows that you are in need of money and willing to sell something to get it. If you could afford to keep the product, why don't you enjoy it yourself?

Actually I do. I dont sell at all on TE. Only buy. Only selling I have done is on olx and classifieds and word of mouth. I would rather my product gather dust than consider the prospect of me having take the trouble to ship to a someone unknown, and then take a hit on the money i was supposed to get because of some courier screwing up.

So this balancing act is what buying and selling is all about. It's easier to understand in person rather than over online text messages. Buyer wants something that seller has (product) and seller wants something that buyer has (money). But if seller wants to put all the risk on the buyer, then the seller might find themself playing with their ball alone at home.

if what you say is true, buyers should have voted with their feet and avoided such sellers, and caused them to be willing to accept concessions on shipping risk. Yet that has not happened. Now the OP wants regulation to step in and force sellers to do that.

So the sellers are just waiting to find a desperate bakra that will agree to all idiotic conditions, as witnessed by bumping threads for literally years. Also out of the two (seller's product and buyer's money), only one depreciates.

as a seller, there are two strategies. I can price items for a quick sale in which case i save time, but lose money, or i can lose time, and try to save money by waiting for the right buyer. Bakra is a strong word - there are people for whom that price is reasonable, and that they are willing to pay. Most of the products sold here are pretty niche, so you may not find a buyer right away. Of course sometimes there is a price discovery process and sellers eventually bring the price in line to market prices - Overpricing is a different issue.

Not against used items apparently, going by recent posts here.

I think thats shiprocket specific. Bluedart will still provide insurance for used items, but who here is willing to pay bluedart rates ?

When I sold my GPU during the pandemic, my asking price was higher than what I actually expected. But since the buyer didn't bargain, I decided to include insured shipping at the said price instead. There's sellers who want make a quick buck and then there's sellers who just want the product to find a new home. Heck I think I spent 200+ on bubble wrap alone - the scarcity was real back then.

IMO a GPU is an an item i would never ship. The first and only one i bought online was DOA and the seller covered half of it. He had tested it and shown it working before delivery, so i felt bad making him pay for shipping damage. This time around i bought locally from a seller i knew.

I am predominantly a buyer, and the pool of sellers of stuff i want is vanishingly small (hifi audio, smart speakers etc). The stuff i want is rarely available here. You know where it is available? OLX. The pool or sellers who are willing to sell locally is significantly bigger than those willing to get involved in this whole shipping business. most of my time is spent convincing uncles on olx in far off places that i am not a fraud, that i can pay in advance, and I will arrange a pickup via delhivery direct, can you please let me buy that google nest hub you have on sale for peanuts because it was an unwanted gift. I have been on the seller side and it is nasty. At least the stuff i HAVE to sell (land, cars etc) i stick to dealers and brokers so I dont have to bother with the headache of dealing with rando buyers. I am all for easing terms on sellers so that i can motivate more of them to list their stuff and sell here.

I'll post an example from here

FS: Home Audio Video - boAt Aavante Bar 550,Bluetooth 5.0 Audio TX/RX, Logitech Music Cast, & Logitech Z906(dead)

Pagaria 2 in 1 LCD Display Bluetooth 5.0 Transmitter Receiver Purchase Date: 04-Dec-2021 Warranty: Yes (04-Dec-2022) Invoice Available: Yes Reason for Sale: Not using Condition: 5 of 5 Price: 500/- Include in the box: All original items in the box boAt Aavante Bar 550 Purchase Date: Jan 2, 2022...

techenclave.com

This seller was not interested in shipping at all. I had to beg and persuade him to let me arrange a pickup - It was a big bulky setup, and just one drop away from being damaged. If there was any risk on him, I am sure he would not have shipped. here there was risk assymetry that was beneficial to me , the buyer - I am competent to fix any issues that might happen (heck its was a parts of working unit which i rebuilt fully - pics in the thread). When i buy audio equipment from folks, particularly vintage equipment, I promise to buy the stuff as is, based on inspection alone. I can handle anything that breaks. I usually offer to pick up their stuff locally using either my friends or a delhivery pickup. That gives me an edge as a buyer compared to folks who are just getting into this hobby because its cool, need things shipped, handholding to set things up, and then expect support when things break. Why should i give up that advantage ? the market works for buyers like me, Today Sellers are happy, buyers like me are happy, why make things worse for everyone because a bunch of people who are worried about sour grape deals they are missing because they can't be bothered to arrange local pickup or dont have the ability to fix things when they break.

FS: Keyboard and Mice - Mechanical and vintage keyboards

HCL Mechanical Keyboard: Fully functional, Cherry MX Black switches, PS/2 to USB adapter included. Expected Price: Rs 1500 TVS Bharat Mechanical Keyboard: Cherry MX Red switches, fully functional but the PCB and switches are not in the best condition as they have accumulated dirt. Switches can...

techenclave.com

Here's another one. I'm not even sure the K840 sold in india. I had a few damaged keycaps and switches on mine which I had bought from the US and got damaged in customs, and it was sitting idle because i couldn't get replacement parts. The only reason I was able to get it was because a friend of mine on te wanted another one of the seller's keyboards, he had a friend who was local pick them up and had them shipped to us respectively. That friend took all the risk here, and i am eternally grateful to both of them. The threat of buyers not selling their stuff is very real when they are selling unobtanium. The rules that you are proposing are going to scare away these sellers from listing such stuff in the first place, and that is a real problem for buyers like me.

 

[ibose]

I would rather my product gather dust than consider the prospect of me having take the trouble to ship to a someone unknown, and then take a hit on the money i was supposed to get because of some courier screwing up.

+1. Exactly this. And folks don't really want to understand this. They feel that as a buyer they can demand and get it.

 

[greenhorn]

+1. Exactly this. And folks don't really want to understand this. They feel that as a buyer they can demand and get it.

I think they are used to dealing with desperate sellers (think about the folks selling 1 year old Chinese phones bought on emi on OLX because "money problem" ) and think all sellers are like that. A lot of us are not really that desperate for money. If I'm selling anything it's because my wife has given me an ultimatum to clear some stuff out of my house and I'm thinking I could use some money for my next toy.

 

[t3chg33k]

The seller has all the leverage here.

1. He has used the product. So, he knows all the faults of the item but many times he hides some of the flaws because he just wants to unload the product onto someone else. Yes, this has happened a few times recently.
2. He already got the money before he ships the item. So, no risk there.
3. If something happens during transit he just brushes off and hides behind no risk terms.
4. Even when caught for wrong doing, many times seller shows the middle finger and says do whatever you want, I don't care. Yes, this has happened too.

Not saying all sellers are like this but there are some. And we can't deny the fact that 90% of these disputes happened on TF recently because seller tried to cheat one way or another. Either seller didn't disclose all the details beforehand and shipped a bad product or he didn't honor the terms of the agreement.

Now, what's buyer leverage?
As far as I know, none. If something bad happens then suck it up. You already knew the risk.

How is this a balanced system?
It's not. Almost all the time buyers are at the losing end.

Should seller now bear some of the risk?
He should by default. TF should enforce some rules that posts which shifts all risk on buyers should not entertained. If seller is not happy about it then they should not sell here. Plain and simple.

I know people just throw around the terms "free market" or "if buyer is not comfortable with the terms then he should now buy" But why shouldn't it be other way around. "If seller can't agree with the terms to share some of the risk then he should not sell". Market will still be free. But the important part is.. share. I am not saying we should shift all the risk on sellers now but share the risk in case of total damage or lost package.

Sellers who are opposing the idea of sharing the risk should revaluate themselves.

Would it be so so so bad for the TF community if we enforce the terms for sharing risk?
I don't think so. But let's find out. Let's enforce it for a few months.

Although there are variations, a common example in maritime trade is Free on Board (FOB) where risk is not split.

The risk lies with either the seller or the buyer depending on when the transfer of ownership takes place. Presently, over here, this happens when the buyer makes the payment and thus the seller risk ends once the package is handed to the shipper.

If that is not the case, it implies that seller still owns the product after the buyer makes the payment and is thus also free to wait for more offers, which again would be unacceptable to the buyer.

The most that can be done is to enforce mandatory insurance for items above a certain value whose cost can be split between the buyer and seller and similarly, the insured amount, if the item is lost. If the buyer chooses to waive it off for a lower shipping cost, then it is their responsibility.

FOB Shipping Point vs. FOB Destination: What's the Difference?

Free on board shipping point and free on board destination refer to the status of ownership by either the buyer or seller when goods are transported by water.

www.investopedia.com

 

[Kloud]

A single seller shipping a working product by wrapping it well has 0 control over what happens in transit.

All I'm saying is we can pack better.

I was an e-commerce seller once. I have packed close to half a lakh (nothing to brag about) packages myself before moving on to FBA-like solution. We should always assume that all couriers like to stomp on our packages. Keep packages ready for that eventuality.

I have shipped with most of the major couriers in the country. I don't have a specific memory of any courier getting package lost in transit. It was super rare and mostly happened with FBA. Packages getting damaged again was super rare (like 1 in 500). It would mostly happen in Monson as corrugated boxes lose their strength in high humidity. But then again it was my fault but I was okay with 1 package getting damaged for every 500. It was a good ratio. I must have shipped close to 5k packages with Speedpost and DTDC each. I have never taken any insurance nor applied for any claim. This was all before the convenience of Shiprocket.

The number of cases here on the forum I see about packages getting lost or damaged doesn't align with my real-world experience. The only possible explanation is sellers here are not good at packaging stuff.

Coming from my e-commerce experience, buyers in a tiny and closed-walled market such as this are actually nice. They are accommodating, understanding, and likely have the know-how about the product they are purchasing. E-commerce buyers, on the other hand, can be dumb or scammy in general.

Sellers here can make the buyer's experience better by not putting up weird clauses like a single-day warranty or the buyer's responsibility for shipping.

 

[calvin1719]

I agree that the packing should be good. Personally I do a little extra bubble wrap rather than err on the side of too little.

But that's not what you said in the post that I replied to. That post had bad comparisons that were not at all similar situations, and that's all I was pointing out.

All I'm saying is we can pack better.

I was an e-commerce seller once. I have packed close to half a lakh (nothing to brag about) packages myself before moving on to FBA-like solution. We should always assume that all couriers like to stomp on our packages. Keep packages ready for that eventuality.

I have shipped with most of the major couriers in the country. I don't have a specific memory of any courier getting package lost in transit. It was super rare and mostly happened with FBA. Packages getting damaged again was super rare (like 1 in 500). It would mostly happen in Monson as corrugated boxes lose their strength in high humidity. But then again it was my fault but I was okay with 1 package getting damaged for every 500. It was a good ratio. I must have shipped close to 5k packages with Speedpost and DTDC each. I have never taken any insurance nor applied for any claim. This was all before the convenience of Shiprocket.

The number of cases here on the forum I see about packages getting lost or damaged doesn't align with my real-world experience. The only possible explanation is sellers here are not good at packaging stuff.

Coming from my e-commerce experience, buyers in a tiny and closed-walled market such as this are actually nice. They are accommodating, understanding, and likely have the know-how about the product they are purchasing. E-commerce buyers, on the other hand, can be dumb or scammy in general.

Sellers here can make the buyer's experience better by not putting up weird clauses like a single-day warranty or the buyer's responsibility for shipping.

 

[rockstah]

I think thats shiprocket specific. Bluedart will still provide insurance for used items, but who here is willing to pay bluedart rates ?

Are you sure about bluedart?
Im yet to find any one providing transit insurance for used items mostly because its risky for them to do so.

All I'm saying is we can pack better.

I was an e-commerce seller once. I have packed close to half a lakh (nothing to brag about) packages myself before moving on to FBA-like solution. We should always assume that all couriers like to stomp on our packages. Keep packages ready for that eventuality.

I have shipped with most of the major couriers in the country. I don't have a specific memory of any courier getting package lost in transit. It was super rare and mostly happened with FBA. Packages getting damaged again was super rare (like 1 in 500). It would mostly happen in Monson as corrugated boxes lose their strength in high humidity. But then again it was my fault but I was okay with 1 package getting damaged for every 500. It was a good ratio. I must have shipped close to 5k packages with Speedpost and DTDC each. I have never taken any insurance nor applied for any claim. This was all before the convenience of Shiprocket.

The number of cases here on the forum I see about packages getting lost or damaged doesn't align with my real-world experience. The only possible explanation is sellers here are not good at packaging stuff.

Coming from my e-commerce experience, buyers in a tiny and closed-walled market such as this are actually nice. They are accommodating, understanding, and likely have the know-how about the product they are purchasing. E-commerce buyers, on the other hand, can be dumb or scammy in general.

Sellers here can make the buyer's experience better by not putting up weird clauses like a single-day warranty or the buyer's responsibility for shipping.

Agreed, I have shipped some PCs from chennai to mumbai, delhi etc without any damages by bluedart and dtdc. They were all missing oem packing foam and i made some from thermocol and lots of bubblewraps. The general rule is to provide adequate cushioning and to not make them move inside and a hard sturdy box covering them. Anything with the oem packing intact should survive most shipping companies.

 

[ibose]

Im yet to find any one providing transit insurance for used items mostly because its risky for them to do so

Delhivery has the option to secure shipment till a certain amount less than 100% of the quoted value.