The ISP Thread
Hey guys,
We have all been at the recieving end of the cruft the ISPs prefer to throw at us. For example:
- Unlimited ! (but with a silent 64 kpbs upload cap)
- Day unlimited ! (but with 150 MB day limit)
- Sourcing bandwidth from SG/USA and forgetting the necessity to tie up with Indian networks (BAD to WORST lag in Indian sites + VOIP.)
No ISP will ever come clean and admit why they adopt practises and there fore it is very required that the "customer beware." (wow, that rhymed )
So i request you all to post the following information so that new Netizens dont fall into the mud hole and be left with a bitter experience and hate for Indian broadband.
Post your information in the following format (HOWTOs of how to find the information follows) :
Code:
[noparse]
[COLOR="Red"][U]Time of testing[/U][/COLOR]:
[COLOR="Red"][U]ISP[/U][/COLOR]:
[COLOR="Red"][U]Location[/U][/COLOR]:
[COLOR="Red"][U]Promised speed[/U][/COLOR]:
[COLOR="Red"][U]Achieved speed[/U][/COLOR]:
[COLOR="Red"][U]Ping to Singapore[/U][/COLOR]:
[COLOR="Red"][U]Ping to USA[/U][/COLOR]:
[COLOR="Red"][U]Ping within India[/U][/COLOR]:
[COLOR="Red"][U]Ping to local gateway[/U][/COLOR]:
[COLOR="Red"][U]Remarks[/U][/COLOR]:
[/noparse]
Just copy paste the previous ^^ section into your reply and fill in the required information.
Use "??" to mark unavailable/unapplicable information. Also, for Promised speed, post both the promised download and upload speeds (ex: 256K / 256K, or 256K / ?? i.e. download is promised as 256K, but nothing is mentioned about upload.)
HOWTOS
How to find the Time of testing:
woot
How to find location?
Just ask your parents/friends
How to find promised speed?
Refer to ISP brochure or recall ur contract
How to find achieved speed?
broadband » Speed tests
Just select the test which seems least unused. It will give most accurate results. However if you are feeling lazy, then use this, or this
How to find ping to singapore?
Click Start > Run. Then type "ping -t 203.81.39.52" and then click OK.
A window should open up displaying line after line of ping values. Post a average number from the display.
Like so:
How to find ping to USA?
Repeat the above procedure but replace the IP address (i.e. 203.81.39.52) with this "66.102.9.99" The value should now reflect your RTT (Return Trip Time) or Latency to USA (Google server taken as example.)
How to find ping within India?
It is very important that your ISP is well networked for communication within India. [noparse]www.yahoo.co.in[/noparse] is a very well connected website. So we get a representative figure by pinging it.
Just repeat the above procedure but do a "ping -t www.yahoo.co.in" now. Post the average value.
How to find ping to the local gateway?
Many problems culminate from having a poor connection to your ISP server itself. So lets ascertain that it is problemless.
First find your local gateway address. Then ping to it to find the ping (should be low for optimal performance.) Like so:
In the above image.... First I brought up a command promt window by doing Start > Run > cmd
Then I invoked "ipconfig" which gives me my IP configuration. As you can see, I pinged my gateway (my VPN gateway.) and got 0ms - 1ms pings Good enough (actually I am just pinging the VPN client which is then packaging my packets and shuffling them off to the VPN gateway.) But I hope you got the method. Just ignore the specifics.
Conclusion
Well I have tried to make it as detailed as possible. Please make this little effort and post the required information as this will allow users to make a informed choice as well as (in future) force ISPs to take corrective steps because after all, we are THEIR customers. If we consider this thread criticial, they will too.
Yes, I did think of making this a guide (considering my talents and affinity to post guides ) but I preferred not to. As this is the logical location for such kind of thread.
Regards,
Karan
Team Techenclave