TheITDepot Woes.. Any Advice Appreciated

[KiD0M4N]

LOL.. this is totally deviating from the topic. Mods, please do me a favour and delete that posts where I have mentioned you guys and your connection with itdepot. I do not believe it has turned to this. I just wanted some help. Dont want to hurt any sentiments.

On a more serious side this is the reply I have received.

As per the store terms once the delivery is accepted then it is considered the customer has accepted the product in good condition, the issue on your product was confirmed after a time delay it was not informed to us the same.

Under this situation it becomes very difficult to trace where things would have gone wrong.

In this case the management has taken it up leagally as to find out where it would have gone wrong.
this is odd case, it has to happen by process request to wait till the process is compleate.

We put in all efforts to resolve problems but this issue too very complex to be immediatly addressed
it needs to go by leagal procedures.

Thanks & regards,
Theitdepot.com Customer Service team

The Hardware People

OMG, this is utter bs! They lefy my Rs 9K DFI mobo with the guard at the colony gate and went poof.... WOUDL that be considered as "acceptance of product in good condition." They need to get their act together fast....:no:

 

[elendil]

OMG, this is utter bs! They lefy my Rs 9K DFI mobo with the guard at the colony gate and went poof.... WOUDL that be considered as "acceptance of product in good condition." They need to get their act together fast....:no:

Lol. at least there wasnt a old intel 810 chipset based mobo in..