Re: tradus.in
bought 2 Gb SD card from 105 coupon and they have sent me micro SD card, apparently product came from some third party. there is no customer care number for tradus , sent email to them.
tried to contact 3rd party (suman enterprises, delhi) but number listed on bill not in use, GREAT! they mention not in use number for support on bill.
finally received call from tradus few mins back and it is really total nonsense. the guy offered me to keep micro sd card and they will send me gift voucher of difference amount. what the hell , first i keep thing i don't need it and they are not ready to refund even difference amount , all this for no fault of mine.
my answer was, either replace or refund and he said it will take 2 weeks , i received product in less than 48 hrs now they will take 2 weeks to replace it. and Guess what they will confirm what their next course of action will be in next 3 days.
so no clear policy here just they will contact seller and do whats best for him. they forgot i am the one who is paid and i am customer here and it was sellers mistake to ship wrong product.
really disappointed, this is first time i have used tradus and they really sucks, ebay sellers are far better atleast we have some feedback system there.they are available and prompt in the case there is any issue.picked few non stick items from ebay few days back and found one handle had some rust , called seller and he sent me new set of handles within 48 hrs. no question asked.
so beware guys , before you buy it. all is well if you receive product as expected but in the case of any issue they really sucks.