when I try to update my windows 10 pc it downloads the latest software and fails to install the software update 21H2

[Rohit Srivastava]

plz, help me to fix this issue.

 

[nRiTeCh]

plz, help me to fix this issue.

Post the complete error.

 

[Asteroid]

Try using windows 10 update assistant to update. If that doesn't work, do a dirty install- use windows 10 download tool, and then select update this pc.

Your files and settings will be preserved in both cases.

 

[bigb123]

Use the troubleshooter tool built in windows 10.....in most cases this tool fixes the update issues...

Refer the below article...

Search results for 'Fix Microsoft Windows Update Issues for Windows 10' - Microsoft Support

support.microsoft.com

 

[Rohit Srivastava]

Use the troubleshooter tool built in windows 10.....in most cases this tool fixes the update issues...

Refer the below article...

Search results for 'Fix Microsoft Windows Update Issues for Windows 10' - Microsoft Support

support.microsoft.com

I troubleshooted already it shows a need to restart. Then restart the pc but again i troubleshoot the pc it still shows needs a restart. i restart the pc for 10 times but it still shows the same error

 

[bigb123]

Go to Windows -> SoftwareDistribution folder...select all the files and folders there and delete it.

Then right click your C: drive and go to properties. There select 'disk cleanup'. After the scan finishes select 'clean up system files'. Let the scan finish. In the next window select all the files (see if files related to windows update are present) and click ok. Let the cleaning process finish..

After that restart ur system and see if the issue is solved.

 

[Rohit Srivastava]

Go to Windows -> SoftwareDistribution folder...select all the files and folders there and delete it.

Then right click your C: drive and go to properties. There select 'disk cleanup'. After the scan finishes select 'clean up system files'. Let the scan finish. In the next window select all the files (see if files related to windows update are present) and click ok. Let the cleaning process finish..

After that restart ur system and see if the issue is solved.

ok thanks so much, today I will try to do that, hope it will work

 

[ishashank]

post your pc hardware details...

 

[Rohit Srivastava]

i always gets the error code (0x80070002)

post your pc hardware details...

8gb Ram & i3 7th Gen, 1TB hdd

 

[Prisoner627]

I had this same issue once. Trouble shooter didn't work. What I did is, I created a bootable USB drive with the windows 10 ISO and reset the PC by choosing without affecting apps and files, this reinstalled all the core files and the windows update successfully completed after reset.

 

[mzsa1994]

Download latest official Windows 10 iso extract it in a folder and run setup.
**Please do a backup of important files in C drive

 

[Asteroid]

Download windows 10/11 update assistant and try using that. This is common when you're on a very old build and updating after a long time.

If that doesn't work, make a bootable usb using windows 10/11 iso tool and use that to apply the update.

 

[nikhilpal]

Try running this in cmd (adminstrator).

DISM /Online /Cleanup-Image /RestoreHealth

If that doesn't solve the problem, then easiest option is to download the latest Windows 10 22H2 ISO from the Microsoft site, mount it, and then run setup.exe. It will force update your system. It will take 30+ minutes.

PS: Although this is the safest solution and will not delete any app or data, still you should make backup of C drive.