surprised PC Guide on the main road hasn't been mentioned here. I used to buy a lot from them back in 2004-05 but I've been told of late they too have a big enough customer base and demand so don't really bother about catering to your needs with attention anymore.
+1 @
6pack about Prime ABGB losing the plot quite a bit. I did a lot of buying from them including 2 full rigs back in 2007... but over time, I've been consistently let down by their growing aloofness. Meenal was their real star performer. Irrespective of the number of calls she'd get, she'd still attend to you personally and try to get the best rate for you and sometimes give you a decent discount for regular buyers. Once she left... it just wasn't the same anymore. I guess now they just don't bother to go the extra yard.
IT Wares.. I've dealt with Rahul directly quite a bit recently. Prices are ok, but he sticks to no discount for big order or repeat customers attitude leaves a bit to be desired. He could certainly work on his customer loyalty skills. Else it's generally been a good experience with him without major hassles, though i have no RMA experience with his shop so can't comment on that (thankfully no probs yet to RMA). Prices are on par or slightly lower than the rest of the market i guess.