Storage Solutions Why are people prefering Seagate over WD these days?

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MAGNeT

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Wd offers onsite support whereas seagate is offsite than why so much much people going for seagate.

Am i missing something.
 
Re: WHy people prefering seagate over wd these days?

WD's past RMA was not that good and their failure rate is more then seagate, may be because of that.
 
Re: WHy people prefering seagate over wd these days?

high rate of failure was the reason i gave up on WD...same problem was earlier with seagate but they somehow managed to get their act together :)
 
Re: WHy people prefering seagate over wd these days?

Because of their pathetic ASS? I purchased a WD My Book 7 months back which came with a faulty adapter, I am still waiting for the replacement.
 
Re: WHy people prefering seagate over wd these days?

Bluffmaster said:
Because of their pathetic ASS? I purchased a WD My Book 7 months back which came with a faulty adapter, I am still waiting for the replacement.
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just forget it .Their pathetic customer service is similar to Transcend replacement service now :(
 
Re: WHy people prefering seagate over wd these days?

I would disagree with the same, alot will depend where you stay and how far is the collection center from your place. I have RMA 3 drives in the last 9 months and have not faced a single issue infact i got new drives as replacement and the service was pretty fast just took around a week to 10 days.
 
Re: WHy people prefering seagate over wd these days?

I still prefer WD over Seagte.

Isn't the whole 7200.11 series failed for Seagate 1TB ones??
 
Re: WHy people prefering seagate over wd these days?

krishnandu said:
I still prefer WD over Seagte.

Isn't the whole 7200.11 series failed for Seagate 1TB ones??
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So you are still stuck at 7200.11... :S

Seagate has improved RMA & the newer products perform better than WD offerings in the same price range. With 7200.12 Seagate gave affordable performance to everyone. Then with their Barracuda LP (64MB) they gave affordable green drives which perform better than WD counterpart.

WD is stuck at green models with same performance that they were giving 2 years back... They just upgrade the series with a new model no. The failure rates have increased compared to Seagate, their main competition.. Add the RMA woes for most customers baring a few & its not hard to understand why Seagate recovered with added consumer confidence...
 
Re: WHy people prefering seagate over wd these days?

IMO if you can buy Western Digital 2 TB Black 64mb cache, then it would be better than Seagate because one it is faster, two, seagate is more expensive.

But 7200.12 has a comparable speed to 1 TB Black and costs just 2/3rd as much.
 
Re: WHy people prefering seagate over wd these days?

@HailStonE

Nope..!! I never preferred Seagate. I saw many of my friends buying Seagate and then rushing for RMA, that even dealing with Accent is PITA. Whereas I suggested WD to a friend back a year ago and she did something with volume changing or so which failed her HDD, the WD simply came and took HDD from her home and RMA'ed it and returned it back within a week.

So I always prefer WD. And yeah I know Seagate fixed that problem with their 7200.12 series.
 
Re: WHy people prefering seagate over wd these days?

So suppose one is to buy say 1 tb or 1.5tb or 2tb.

Which drive one should prefer.

Ill still mostly go for Wd because of onsite and seagate ASS centre is somewhere around saki naka in mumbai which has th worst traffic point .
 
Re: WHy people prefering seagate over wd these days?

@krishnandu.... I only said that, ""If you are still stuck at 7200.11 fiasco""... Just like someone saying today, AMD... Oh isn't their cpus get hot... So Seagate improved, not by a huge margin but still better than WD right now.. Here in TE there is even a thread about WD RMA woes which clearly tells that most customers are not satisfied with their replacement taking more than a month to arrive..

@MAGNeT... Its an individual choice given their situation & expectations. I prefer Seagate Barracuda LP (2TB) or 7200.12 (1TB) over WD Green & 'coz it performs better... But then there are other individual parameters that you mention above, so decide whats better for you & which preference outweigh other...
 
Re: WHy people prefering seagate over wd these days?

i thing WD is lacking out because of the critical design flaw in the caviar range of drives and also because of their poor A.S.S.

even im goin to buy a seagate hdd next week
 
Re: WHy people prefering seagate over wd these days?

MAGNeT said:
So suppose one is to buy say 1 tb or 1.5tb or 2tb.

Which drive one should prefer.

Ill still mostly go for Wd because of onsite and seagate ASS centre is somewhere around saki naka in mumbai which has th worst traffic point .
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Ideally you should be looking to avoid going to the service centre in the first place. Get an HDD which has the least failure rate and if both the brands look similar to you, then go for WD as you find their ASS to be better.

When I went to buy WD Green 1TB sometime back after going through many comparisons with the Seagate 1TB, it was out of stock due to huge demand. Long story short, I am currently using a Seagate 1TB which is working perfectly fine and turned out to be cheaper at that time too.
 
Re: WHy people prefering seagate over wd these days?

Dushie said:
I would disagree with the same, alot will depend where you stay and how far is the collection center from your place. I have RMA 3 drives in the last 9 months and have not faced a single issue infact i got new drives as replacement and the service was pretty fast just took around a week to 10 days.
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The fact that you've got 3 drives RMAed indicates a high probability of failure. It took them 40 days to replace a faulty WD Elements SE 1 TB and I was without a portable storage for so long.
 
Re: WHy people prefering seagate over wd these days?

^^but my RMA barely took 10 days, so can't say that their RMA is slow. I think the courier make the delay in piking up the HDD thats adds to their bad ASS :|
 
Re: WHy people prefering seagate over wd these days?

CA50 said:
^^but my RMA barely took 10 days, so can't say that their RMA is slow.
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The problem here is not just the RMA process delays. In first place it is the failure rate that one should be worried about. Just think about the data loss and downtime. Luckily I had all my 30GB of photos in another drive.
 
Re: WHy people prefering seagate over wd these days?

rite said:
IMO if you can buy Western Digital 2 TB Black 64mb cache, then it would be better than Seagate because one it is faster, two, seagate is more expensive.

But 7200.12 has a comparable speed to 1 TB Black and costs just 2/3rd as much.
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Western Digital even charges a premium for the Black edition drives while performance gains against the Seagate lineup against them is a meager ~5% overall, making the Seagate drive a much better option.

Plus in the Green HDD sector the Seagate LP editions not only decimate their Western Digital Green edition counter-parts but also completely pulverise them when it comes to reliability. I've watched multiple WD Green's fail over the past 2 years in college.

The pain is not the HDD, it is the next day assignment OR discography loss that hurts most.

CA50 said:
^^but my RMA barely took 10 days, so can't say that their RMA is slow. I think the courier make the delay in piking up the HDD thats adds to their bad ASS :|
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Don't you think its the MNC's (WD in this case) prerogative to provide for a dedicated courier service if they are promising Door-to-Door service to its customers.
 
I've been using/used 4 different Seagate HDDs over the past 10 years, each time I sold my HDD, never, I repeat, not once did I have a single problem. RMA is out of question, the HDD runs w/o hitches for as long as 5 years.
 
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