geek ashish
Level D
Hey guys,
a friend bought a new PC 2-3 months ago
AMD Phenom X2 945
Gigabyte ma785Gmt-us2h motherboard
OCZ 2 GB DDR3
FSP Saga 350
Seagate 500gb
some old IDe HDD
old compaq cabinet and 17" CRT
he gets a BSOd almost every time he plays a game for some time. eg circket , fifa 09, the games that should run effortlessly on 785g onboard graphics chip
Also many times, he gets BSOD when the PC is idle or under low load.
After recovering, a pop-up says ati driver failed but now recovered
We tried ATI driver from the mob installation DVD first and then win 7 driver update search, but the problem persists
formatted the C partition couple of times and reinstalled win7 32 bit.
no solution yet
BSOD
--------------------------------------------------------------------------------------
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: dxgkrnl.sys
THREAD_STUCK_IN_DEVICE_DRIVER
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x100000ea (0x84e73550, 0x00000000, 0x00000000, 0x00000000)
*** dxgkrnl.sys - Address 0x93745bbc base at 0x93734000 DateStamp 0x4a5bc297
-------------------------------------------------------------------------------------
I'm attaching the latest mini dump file
View attachment 12328
I used this utility read it
http://www.nirsoft.net/utils/bluescreenview_setup.exe
Please help.
- Ashish
a friend bought a new PC 2-3 months ago
AMD Phenom X2 945
Gigabyte ma785Gmt-us2h motherboard
OCZ 2 GB DDR3
FSP Saga 350
Seagate 500gb
some old IDe HDD
old compaq cabinet and 17" CRT
he gets a BSOd almost every time he plays a game for some time. eg circket , fifa 09, the games that should run effortlessly on 785g onboard graphics chip
Also many times, he gets BSOD when the PC is idle or under low load.
After recovering, a pop-up says ati driver failed but now recovered
We tried ATI driver from the mob installation DVD first and then win 7 driver update search, but the problem persists
formatted the C partition couple of times and reinstalled win7 32 bit.
no solution yet
BSOD
--------------------------------------------------------------------------------------
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: dxgkrnl.sys
THREAD_STUCK_IN_DEVICE_DRIVER
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x100000ea (0x84e73550, 0x00000000, 0x00000000, 0x00000000)
*** dxgkrnl.sys - Address 0x93745bbc base at 0x93734000 DateStamp 0x4a5bc297
-------------------------------------------------------------------------------------
I'm attaching the latest mini dump file
View attachment 12328
I used this utility read it
http://www.nirsoft.net/utils/bluescreenview_setup.exe
Please help.
- Ashish
