Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500 off

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Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

AFAIK the card has to be sent to Zotac India Mumbai office. My dealer in SP Road only confirmed this. I dunno how Rahul is unaware of that.

May be from now on a 100 question Tech and Indian hardware scenario Quiz should be mandatory for TE Dealers while joining....only hardcore passionate geeks should be allowed...afterall we dont want our dealers to be like the raddi market ones in SP Road/NP/Lammy etc :rofl:....just jking...no offence meant :P
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

^^So just coz ur SP road dealer said so u believe him and not me and neither of you even know where the card has to be sent before posting 2+3 Yrs right.

With regards to Zotac i don't have any problem with it. But none of you know where the hell to give the Card after 2 Yrs all that u people can say is Zotac India where is that Zotac India's office. Good that i posted here atleast u and me will have a address now i guess.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

TheITWares said:
^^So just coz ur SP road dealer said so u believe him and not me and neither of you even know where the card has to be sent before posting 2+3 Yrs right.

With regards to Zotac i don't have any problem with it. But none of you know where the hell to give the Card after 2 Yrs all that u people can say is Zotac India where is that Zotac India's office. Good that i posted here atleast u and me will have a address now i guess.
Click to expand...
Few months back when I was all set to buy a Zotac card, I shot a mail to their customer support and they responded within 2 days that if I register after buying it I'll get 3 more years warranty from Zotac directly. May be a good idea to shot a mail again and clarify where are we suppose to send the card? Though there is surly nothing fishy in the statement as Zotac itself is acknowledging it.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

^^I also know they are saying that they will give that's not the problem, but no where they have given exactly how it will be done.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Alright guys i Mailed Zotac Honkong Office about this and here how the Email Went -

1st Mail - From - sales@theitwares.com - To - support@zotac.com

Hello,

I am Rahul from E-Lounge i would like to know about the Warranty of Zotac Graphic Cards here they say 2Yrs + 3 Yrs if you register the product Online within 15 Days.

Afar as i know for the first 2 Years we have to give the card to Aditya Infotech for Warranty , I would like to know who will take care of the Warranty after these 2 Yrs are Over.

Also provide us an address for place where the card will have to be sent after the first 2 Yrs are over.
____________________________________

I got a Reply to the same From - Mr. Peter Tang and the reply is mentioned Below.
____________________________________

Dear Sir,

For the card fulfilled the Zotac extended warranty terms, the user could claim the extended warranty from Zotac directly. This warranty claim must be effective on the third years since purchase. For the warranty terms and contact, please visit the Zotac web site > select your region/ Language > support > warranty manager > warranty manager. There is a link at the bottom for warranty terms.

ZOTAC World Regions

B.rgds
Peter Tang
________________________________

To this Mail i Replied ---
________________________________

Hi

I was not able to find the link to Warranty Terms.

Can you just give us the address of Zotac where we need to send the card after 2 yrs.

Do we have to give it at someplace in India or do we have to send it someplace Outside India.

Please help us with address for the same.

Regards,

Rahul
__________________________________

To this he Replied as below ---
__________________________________

Dear Sir,

Attached warranty terms for India region. The current Zotac extended warranty service doesn't include the India region. For the RMA service, please directly contact the card supplier for all RMA issue.

B.rgds
Peter Tang

And there was a PDF Attached in that Mail which said this - This warranty applies only to products that were purchased and are being used within the Member States of the European Union,
in Switzerland, Iceland or Norway.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

^lol.... that means Zotac only have 2 year warranty in India!!!

thanks for confirming Rahul :)
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Hello Guys,

I am Deepak Gupta, Country Manager for ZOTAC India, you guys curiosity is very valid so I am here to answer regarding extended warranty part.

Well for extended warranty -

Assuming your has registered his card properly within 2 weeks of purchase, you will contact us over email (info@zotac.com or support@zotac.com) together with his original receipt showing proof and a quick description of the failure of the card and we then will offer him a replacement card if the card still exists or an alternative card that has the same performance (e.g. 8600GT equals now a 220 performance wise).

For India we have Aditya as well as Digilink for ZOTAC product services so after getting your request we will provide you the address where you need to send your card and this whole process managed by ZOTAC Overseas people and they will instruct to Indian service partners to offer the extended warranty to customer.

I think it is quite clear, if any doubt further please let me know

Best Regards
Deepak
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Thanks Mr. Deepak for the clarification. Its good to know that there is no overseas shipping to be done by the buyer for availing the 5 years warranty :D.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Kudos to Rahul for taking the pain and getting it clarified. Thanks Mr. Deepak for the clarification as otherwise the scenario would be different.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Good to see a Zotac rep clarifying here :)
But what if the emails go unanswered. Is there any direct office address or contact number for Zotac India, so the customers can contact you directly as a last resort.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Aditya and Digilink have more than 25 location so it is purely depend upon customer's place, for example if customer is from Bangalore then our RMA team will provide him Aditya or Digilink contact window in Bangalore and those location where both doesn't have then customer have to go nearest service location.

So you guys can consider Aditya's all office would be RMA destination for extended warrant but ZOTAC Oversae's RMA guys will drive them for extended warrant with registration ID and terms & conditions.

Thanks

Best Regards,
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Thanks Mr. Deepak for helping out everyone here and clarifying doubts. Now i guess people can buy without anything bothering them :)

Also thanks to rahul for bringing this issue up and helping us clear it.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Thanks a lot Mr. Deepak for the clarifications

i had contacted support@zotac.com only donno y they told me India is not covered. Please advise them to Include India too.
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Actually, India have different warranty terms in all products like VGA - 5 Years extended, MB - 3 Years etc. thats why HQ RMA guys don't know full information on India warranty part but soon we will have all info on web.

Regards,
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

Damn, 5 year warranty is just too good! :O

That's an awesome deal from Zotac - too bad they don't deal with ATI. :\
 
Re: Zotac GTX 460 1GB - Rs 14490/- | Get Prince of Persia The Forgotten Sands+ Rs 500

paraskhosla said:
lol i feel like going 3 way sli with these cards
Click to expand...
AFAIK 3 way SLI is not possible with these cards. Max possible is 2 way SLI.
 
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