Graphic Cards Zotac Warranty - a small query

[DigitalDude]

Should we register the extended warranty with a new email ID as it is easy to give the credentials to someone else if we sell the card in the future. or is it ok to register in our own email ID.

 

[mayank4823]

Curious to know this as well.

 

[cassanovalite]

Should we register the extended warranty with a new email ID as it is easy to give the credentials to someone else if we sell the card in the future. or is it ok to register in our own email ID.

I vaguely remember this topic being discussed here, it was said that it is better to register with a new email for the reason you mentioned, but someone else who has done this can confirm

 

[Usman Raza]

Should we register the extended warranty with a new email ID as it is easy to give the credentials to someone else if we sell the card in the future. or is it ok to register in our own email ID.

Yes. Make sure to login that id often
A friend did the same
After 3 years of inactivity he could not access it or recover it

 

[bruhhh123]

What happens if I buy a used card under warranty and the seller refuses to help me with RMA process? Is it done for then? Does anyone have any experience with this?

 

[cassanovalite]

What happens if I buy a used card under warranty and the seller refuses to help me with RMA process? Is it done for then? Does anyone have any experience with this?

I think some manufacturers don't require much except that the card is in warranty, again kind of blurry on it. Would like to know more about RMA process. What qualifies for RMA under warranty and what doesn't?

 

[bssunilreddy]

I think some manufacturers don't require much except that the card is in warranty, again kind of blurry on it. Would like to know more about RMA process. What qualifies for RMA under warranty and what doesn't?

For more about Zotac India Warranty:ZOTAC India Warranty Policy

 

[Usman Raza]

What happens if I buy a used card under warranty and the seller refuses to help me with RMA process? Is it done for then? Does anyone have any experience with this?

As long as it in under standard warranty they ask for bill sometimes not even that
But once you enter extended warranty you will need to raise a mail to zotac from the registered mail and get a confirmation before submitting

 

[nofate202]

Yes. Make sure to login that id often
A friend did the same
After 3 years of inactivity he could not access it or recover it

Yes this happened with me recently.
here's the thread https://techenclave.com/threads/any-help-or-am-cooked-with-my-gpu.224777/#post-2584359

 

[bruhhh123]

As long as it in under standard warranty they ask for bill sometimes not even that
But once you enter extended warranty you will need to raise a mail to zotac from the registered mail and get a confirmation before submitting

Oh, thanks for the info. Which brands in India are considered good in terms of customer support of RMA, and which brands to absolutely avoid?

 

[enc0dex264]

Zotac is the best as far as my experience goes.

 

[Usman Raza]

Oh, thanks for the info. Which brands in India are considered good in terms of customer support of RMA, and which brands to absolutely avoid?

Avoid galax at all costs.

 

[bssunilreddy]

Avoid galax at all costs.

Why?
Inno3d GPUs are the cheapest.
Should we avoid this also then?

 

[Usman Raza]

Why?
Inno3d GPUs are the cheapest.
Should we avoid this also then?

Galax has gone kaput in there warranty services. Inno is still decent tho they take time but they replace

 

[mayank4823]

What happens if I buy a used card under warranty and the seller refuses to help me with RMA process? Is it done for then? Does anyone have any experience with this?

I am not sure about the process but I don't you can get f***ed because the seller didnt respond. What if I buy it for someone as gift ? It will become more of a punishment for the bday boy/girl.

 

[CasualGamer91]

I registered with zotac after buying my 3060 last year December. I did receive a mail confirming product registration only but for making double sure i also asked them via mail if i am eligible for 3+2years warranty, and they checked and said yes! Only invoice and serial number was needed nothing else. No email id problem.

 

[NarwhalBacon]

Why?
Inno3d GPUs are the cheapest.
Should we avoid this also then?

I have an Inno3D GPU. I'd bought a 3080 from them which went kaput within 6 months. They replaced it with a 3080Ti. All I had to do was raise the request via website, and submit the card at their service centre in Nehru Place (I'm in Delhi). There were a few follow ups via mail and some delays due to stock issues. But overall pretty smooth and hassle free. I think the whole thing was done in about 3 weeks.

Would have been done in a little less if I hadn't delayed from my side since I was afraid the 3080Ti might be too big for my SFF case. Thankfully that was not the case (hehe).

 

[CasualGamer91]

I have an Inno3D GPU. I'd bought a 3080 from them which went kaput within 6 months. They replaced it with a 3080Ti. All I had to do was raise the request via website, and submit the card at their service centre in Nehru Place (I'm in Delhi). There were a few follow ups via mail and some delays due to stock issues. But overall pretty smooth and hassle free. I think the whole thing was done in about 3 weeks.

Would have been done in a little less if I hadn't delayed from my side since I was afraid the 3080Ti might be too big for my SFF case. Thankfully that was not the case (hehe).

Wow bro free upgrade!