A Farce called MOBILE NUMBER PORTABILITY

Status
Not open for further replies.
lida said:
@boogeyman: Take out the details from ur post cause i think u are not allowed to post any personal email ids and names of concerned people man... Do it before u get some warning
Done. Thanks.
 
boogeyman said:
Here is the nodal officer details for Maharashtra:

Maharashtra Abhijit Lokhande Mobile:9664451998

nodalofficer.mh@loopcellular.com

Here is the appellate authority's (Higher level to nodal officer) details

Maharashtra Siva Balendra 022-24371777

appellate.mh@loopcellular.com

Request you to go through this document for more details and also the procedure for creating a complaint with them:

http://www.loopmobile.in/pdf/manual_oF_practice_circle_final.pdf
Thanks for your reply.

before posting the above message I already spoke to "Abhijit Lokhande" and sent him a mail too. he told me that he is no longer the nodal for loopmobile but he said to send him a mail and he shall help me.

but again this is not the first time that i have spoken to these higher authorities

--- Updated Post - Automerged ---

can i register a FIR against loopmobile with regards to the above mentioned matter
 
yashvisent said:
Thanks for your reply.

before posting the above message I already spoke to "Abhijit Lokhande" and sent him a mail too. he told me that he is no longer the nodal for loopmobile but he said to send him a mail and he shall help me.

but again this is not the first time that i have spoken to these higher authorities

--- Updated Post - Automerged ---

can i register a FIR against loopmobile with regards to the above mentioned matter
Please go through the pdf. It includes all information regarding your queries. Would also request you to edit the post and remove the contact details of the officers.
 
Well a friend tipped me that dont fight with them on MNP, instead pressure them to release you smoothly due to network related issues.

Which I did, then I received a call from Loop. saying that they have cleared my MNP request and yesterday I received an SMS that my MNP Request was rejected due to "Contractual obligations". On inquiring found out the reason that I have not submitted my documents. Which I had done it again on monday morning, then they say it takes normally 72 hours to get updated.

72 hours are already up, now they are saying to wait for a day and if still not updated then visit the gallery where i had submitted the documents and enquire there.

It is not the question for waiting a day extra but as it is i am loosing business due to phone not reachable, but again and again i am made to go to the gallery and waste time.

That too for no fault of mine, cuz 2 years back I clearly remember that when i converted from postpaid to prepaid, on my first visit i was sent back due to no documents, hence I had to visit the gallery again with the relevant documents and fill the prepaid connection form along with the balance payment for my bill.

lame excuse !!
 
That is crap. If you have an official communication then please write to TRAI. If they don't have your documents then how come you were active on their network for months. This is a totally cooked up reason which can land them in trouble.
 
Status
Not open for further replies.