Citi customer service was probably the second best after amex(not any longer as axis bought citi cards business in India). Was this about purchases made on amazon/flipkart? Below is just one of the many recent examples of cc companies refusing to do chargeback without going through a long complicated process.I had the neckband from RHA several years ago which were also good in terms of audio quality, but they stopped making those. Sennheiser was also making it as part of the CX series for some time. At least those were decent in terms of audio quality if that is also a concern.
I think you are generalising this. I had twice received chargebacks without any questions based on submitted documents, once with Citi and once with IndusInd.
Amazon Not Returning Order. Help Needed. | DesiDime
Amazon Not Returning Order. Help Needed. at DesiDime. -- Created at 29/05/2022, 76 Replies - Dost and Dimes -- India's Fastest growing Online Shopping Community to find Hottest deals, Coupon codes and Freebies.
www.desidime.com