AT&T Lumia 640LTE for 3700rs.

Ordered via GEB Ebay for 3700 approx.. Then icc called asking for Rs 200 for increase in taxes.
Paid them via their website and then they shipped the phone in 2 days and got it within a week.

Apparently icc has no issue buying from Best Buy. Its just the Rs 200 additional which they required.
I know that some of you did but I got no such calls. So why did they call some and ignore the others? Why did the refund process took longer for me than you all? Its starting to get a little weird and crazy. :S
Just wondering, what if i choose "want the item" instead of "want my money back" in the refund option?
 
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