My adsl link going during 12- 5pm time for last 3 days. Not sure whats going on.
Same here. It even goes down occasionally during night as well but not as often as 10 to 5.My adsl link going during 12- 5pm time for last 3 days. Not sure whats going on.
Your Line Attenuation is 32.5. I think 10-15 Mbits is doable if we go by the above graph theory although above stats and graph is from Canadian Telco so we can not expect same thing from BSNL.
You can ask them again to increase the Line Rate and see how it goes. Also check for wiring from Junction box to your Splitter as SNR margin is low.
Even my SNR margin low too but so far i haven't faced any line drop issue.
Do you face line drop ?
So my connection one day suddenly developed issues. Far last two weeks its been on and off during the day. Complained twice. Finally yesterday got a call and said they will change the port. Turns out they lowered the port speed to around 4mbps
Line Rate - Upstream (Kbps): 224
Line Rate - Downstream (Kbps): 4096
My line was doing just fine. I think they changed the port first, which caused issues in the first place, cause otherwise it was going just fine. No rains, nothing. I called them after the sudden issues cropped up and then they changed line speed to 4mbps. The guy bsnl hired keeps giving random replies and trying to fool me to get out of the issue.
Secondly, got 2 calls (1 few days ago) saying that they got a call from my landline number and calling back. I smell some real foul play here.
So my connection one day suddenly developed issues. Far last two weeks its been on and off during the day. Complained twice. Finally yesterday got a call and said they will change the port. Turns out they lowered the port speed to around 4mbps
Line Rate - Upstream (Kbps): 224
Line Rate - Downstream (Kbps): 4096
they already provided 10mbps speed but line started developing issues.Keep logging complaint periodically. And threaten to stop service when u receive a call from exchange. A senior manager will call u to help out. That worked for me when my speed wasn't upgraded to 8mbps.
If it doesnt work then change to fiber.[DOUBLEPOST=1512469765][/DOUBLEPOST]they already provided 10mbps speed but line started developing issues.
SDO came to my house with a lineman and a network technician.
They tried everything from changing pairs to port., but SNR was not getting over 15 .the reason is the underground cable.
that is old and needs replacement.so at the moment i am stuck at 4mbps.[DOUBLEPOST=1512462873][/DOUBLEPOST]NOTE:- i filed complaint at DOT consumer grievance portal
Yes I'll be doing that. This is shady stuff to begin with. How does a port working well suddenly have problems? Especially after losing link completely for hours. They definitely gave a good port to someone else handed me a shit one.Keep logging complaint periodically. And threaten to stop service when u receive a call from exchange. A senior manager will call u to help out. That worked for me when my speed wasn't upgraded to 8mbps.
they already provided 10mbps speed but line started developing issues.
SDO came to my house with a lineman and a network technician.
They tried everything from changing pairs to port., but SNR was not getting over 15 .the reason is the underground cable.
that is old and needs replacement.so at the moment i am stuck at 4mbps.[DOUBLEPOST=1512462873][/DOUBLEPOST]NOTE:- i filed complaint at DOT consumer grievance portal
[DOUBLEPOST=1512469765][/DOUBLEPOST]
Yes I'll be doing that. This is shady stuff to begin with. How does a port working well suddenly have problems? Especially after losing link completely for hours. They definitely gave a good port to someone else handed me a shit one.
i recently found out that there is a FTTH service provided by sikka in my area.Hmm. So it will take quite a bit of time, if at all they work on improving the cabling.
But on a side note, bsnl taking so much efforts to sort out customer issues, that itself is a great achievement and gives eternal peace .
Who said, 'Elephants cant dance'?