broar94 said:
speedtests doesnt reveal anything yet.. but yes I do get better upload speeds over torrents
You'r welcome muna bhai. It took lots of persuasion to make them do that.
Read some communications below:
TOP PRIORITY
No 582-ADG(C-I)/08-CG
Dated the 18.02.2008
Subject: Redressal of grievance addressed to CMD, BSNL
Dear Sir,
Kindly find enclosed a mail addressed to CMD, BSNL by Sh Doctor Sarosh. CMD has desired that the grievance of the customer may be addressed within 48 hours and compliance/action taken report / feasibility report be provided to the customer through email within 72 hours under intimation to this office for information of cmd.
With kind regards,
Yours sincerely,
Anit Kaur Gill
ADG (Co-ORDINATION-I)
Bharat Sanchar Bhawan,
H.C. Mathur Lane, Janpath,
New Delhi – 110 001
Tel. : 23037127 Fax.: 23734020
THIS IS A COMPUTER GENERATED LETTER AND MAY BE TREATED AS SIGNED
-----Original Message-----
From: "Sarosh Doctor" <dsarosh@gmail.com>
Sent 2/15/2008 2:18:19 PM
To: "'CMD'" <cmdbsnl@bsnl.co.in>
Subject: RE: BSNL Subscriber - upload issues.
Hello Sir,
Thanks for your concern.
My name is Sarosh Doctor,
Telephone No: 2417210
Location: Alto-Porvorim, Goa
I appreciate your offer to help, and for the future you can have some provisions (via divers or software, for example) for users to decide how much bandwidth to allocate to upload and how much for download.
I realize the vast majority of users will download lot more than they upload, but for me I have to upload about 500MB of scanned work quite often, and I cant even upload this from morning to evening.
Thanks once again for your interest.
Regards,
Sarosh.
From: CMD [mailto:cmdbsnl@bsnl.co.in]
Sent: Friday, February 15, 2008 2:06 PM
To: Sarosh Doctor
Subject: Re: BSNL Subscriber - upload issues.
Dear Sir,
Please indicate the name of your city/State with your tel no, so we may takeup your case with the concerned circle.
with kind regards.
ADG(Cord-1)
CMD Sectt.
Sir,
You may like to see this mail for comments if any.
With kind regards,
Yours sincerely,
AKGill
ADG(C-I)
CMD Sectt
Dear Sir
kindly refer to your email to CMD BSNL on the above subject. In this context, the following is brought to your notice:
1. The uploading speed in all the limited plans is maximum 768 Kbps as the same is limited by ADSL modem (Asymmetric). The uploading speed can not go beyond this due to technical constraints.
2. Regarding the unlimited plans, in the initial project 2.2, the uploading limit has been restricted to 1:4 i.e. 1/4 th of the downloading speed which comes to 64 Kbps for Plan 900. In the latest rollout in Multiplay, the uploading speed is 256 Kbps along with the downloading limit.
3. I have instructed Broadband Cell to increase the uploading speed to 256 Kbps in the earlier rollouts and the same is likely to be done in the next few days.
Regards
S K Seth
DDG (Commercial)
BSNL CO
And this was their original solution:
On 2/22/08, CGM Maharashtra <cgm_mah@bsnl.co.in> wrote:
Respected Sir / Madam,
The extract of compliance received from GM Goa in r/o Shri Sarosh Doctor regarding upload speed of Broadband is as given below:-
"The case has been examined and it is reported that the subscriber has availed unlimited 900 plan in which maximum bandwidth available is 256 kbps. The upload and download speed of the broadband ratio is 1:4, as such he can get maximum upload speed of 52 kbps.
Subscriber has been advised to take higher plan which provides bandwidth of 2 mbps. But he has refused for higher plan. Customer is satisfied with BSNL Broadband service but feels his current upload speed is very low. It is technically not possible to provide higher upload speed until he agrees to opt for higher plan or he goes for leased line."
This is for your kind information.
(Radha V.), PS to CGM, MH Circle
Tel. 022-26602700 / Fax - 022-26616777
-----Original Message-----
From: "CMD" <cmdbsnl@bsnl.co.in>
Sent 2/18/2008 12:42:41 PM
To:
cgm_mah@bsnl.co.in
Cc:
gmgoa@bsnl.co.in
Subject: Fw: BSNL Subscriber - upload issues.
TOP PRIORITY
No 582-ADG(C-I)/08-CG
Dated the 18.02.2008
Subject: Redressal of grievance addressed to CMD, BSNL
Dear Sir,
Kindly find enclosed a mail addressed to CMD, BSNL by Sh Doctor Sarosh. CMD has desired that the grievance of the customer may be addressed within 48 hours and compliance/action taken report / feasibility report be provided to the customer through email within 72 hours under intimation to this office for information of cmd.
With kind regards,
Yours sincerely,
Anit Kaur Gill
ADG (Co-ORDINATION-I)
Bharat Sanchar Bhawan,
H.C. Mathur Lane, Janpath,
New Delhi – 110 001