Chat with Amarbir
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....so he doesn't care lol Re: BuygamingStuff feedback
Well ,
Do Not repeat This For Each and ever dealer you have on TE .When You Trade on TE There are all sort of people And things with Few are Bound To go Wrong Once in a While .Is There a Dealer In TE that did Not Give Issues To Anyone ever ? .KMD Delays Products Like Hell[ And Never Approachable ] I Have Purchased Products From Him Once And The Delay Was Two Months IMHO ,The Person From Whom i Had Taken the Order Was Cursing Me guys ,UDIT I Applaud You for taking a stand against this also i saw your thread on Te somewhere .What About All your Other dealers Name One Whom You did Not ever Have Issues Lol .Why This Happens In The First Place i would like to explain From a traders point of View
1 : Our Stock :Well all of us stock good variety of stock ,Anyone ordering from that stock gets it fast cos its ready ,peeps In Mumbai And Delhi Have Advantage Over us Poor mortals in chandigarh IHMO
2 :Local supplier Stock : We all have local suppliers like Assuming someone wants Ram from Corsair and i do not have in stock ,I ask My Local chd Office for stock and he says yes he has it ,This means i can get this and ship it relatively fast like 1 to 3 days .The question is that why should we not take this kind of order as we can definately get the deal through and there is no need to stock so many things in the shop
3:Local supplier stock [ From His Headoffice ] : Let me give a example Here ,Assuming someone says amarbir you have stock of asus zonar Dx card and i do not have local stock in shop ,i will call rashi locally in chd and ask they will check and say its in the headoffice in bombay ,Well this type of order can take a week or so to execute .In This Case We Can Still Get the deal through [So why Should We Not Take It ]
How things Go Wrong :
One Think i would like to tell you all ,All your dealers here are really good and intelligent people ,They Dig [ Yes literally dig ] Good pricing and deals for you and post them here .Off and on they can do a better job or many times when they are busy offline they will not be that responsive .You Should Take it Easy Once and a While With them .We All deal with jerks [ Our suppliers ] ,There Reps are pathetic .When you ask them high end products like they will say its not there [ Then You tell them its in the pricelist ] .They will ask you the most silliest question [ sir whats the sheet number ,serial no and part no of the product you want ] ,Then these fools will call thier head office product manager and ask him for the same ,There is a large communication gap with thier headoffice product manager mostly i would say 8 times out of 10 times they will ask something and give something To Us After Making Us Wait For a Week ,What do we tell our customers then .Lets take a example
1 :Someone Calls Asks : Amarbir You have Corsair VX450 i say sir give your phone no and let us call you back
2: Our Bad Time starts : We call All Suppliers One after the other As its not in stock at the shop ,Sometimes thier phones are engaged and sometimes they will not pickup [ As they on a job and its not thier business ,They care two hoots for us if the deal goes through or not ] ,Anyway lets assume we manage to call Them and find out they do not have in local stock we tell them to call bombay or thier headoffice ,they say they will call in five minutes [ Which they never do ] ,anyway we again after few hours call them they will say [ Sorry Mee bhool giya ] ,anyway you again call them they say its in the headoffice and will take 6 days to come [ Cos these fools will try and save thier money i mean never get material by air always surface ] .anyways
3 : We Call Customer : We call the customer and tell him its gonna take 6 days to get it at shop ,Well if he agrees we tell him to give us money and order it to our local supplier rep at local office in chandigarh .After 6 days you call the rep and ask him has the material come [ This jerk will say Oh i forgot it mai abhi order karto huu ] ,this is Done in more then 5 orders from 10 we give any of these idiots .So Well Order is already delayed by a week ,Anyways we tell the customer sir material is not arrived and will take time ,If he is a youngster he will get impatient ASAP And possible start swearing and cursing us on phone .We Do not desreve this man ,Just For your deal we did our best [ We mean this as we know the product you ordered us right otherwise what would we would be doing Trading On TE ] .Assuming he is a gentlemen and a senior guy who is running a business and understands the way this system works he will say i will wait ,Well then you call the suppliers rep and tell him to speed up the action [ He will reply sir i did that just 15 minutes like he is doing us a favour or something ,what a jerk ] .Now after 6 days i get a call Sir aapka material aa giya .
4 : Worse Is Yet To Be seen : We ASAP Send our Logistics Person To Get The Material After Few hours we comes back to office and we are delighted and happy we could finally do justise do our extreme hard work [ I assure you certain deals done my friend itwares is with less then Rs :100 Marjin as a example ] .Well We open the box to find out that that jerk supplied us Something else Why BECAUSE ALL THESE REPS ARE SUPER INTELLIGENT PEEPS LOLZ .
Do We have a Answer here ... Assuming We only deal in product we really have in ready stock in shop ,In that case peeps will still leave feedback on Te like its a community court [ Against its policy that its not responsible for offline deals ] ,Tell Me where you dealer went wrong in this case ,Yes He is As intelligent as you are cos he has the brain and capacity to provide you with deals that you like but unfortunately he works in a system that full of issues .This is Just One of the examples Your Ex dealer Can Give you as how much we really care for you deals and you people in generally but sometimes we just cannot do anything its like banging your head against the wall .If this Was Not The Case i Would Not Have Support Many Many Of you who still deal with lynx and prefer to remain silent on issue
To VIJAY:
Man How Come Dealers from Bombay are getting into mess ,I mean whetever comes in india lands into bombay first and then its supplied to all other places lol ,solve these issue and you are a damn smart fellow and also very intelligent otherwise you would not be trading here .I request people who have had issues with him once and a while not to post as i assure you this is damaging his reputation more then you think as he has done and executed some fabulous deals in the past and still doing so ,He had the nerve to do nuforce when i myself could not manage it cos its too expensive product and hard to sell fast .I Request People to calm down and think Twice ,TE is full of threads against its own people its own dealers ,this is not good for a forum .
Metalspree :
Well Do you have something else to do ever other than bashing people on TE ,I remember last time when you were asking me about that engine i made [ What does this do Lol ,You made a fool of yourself haa haa ] ,Well The Know it all man should try and control his desperation to jump in all basing threads grow up man ,Might be since you have been abroad you have left all your manners and started think in western ways of life and using a indian forum lol [ Classic example of east meets west haa haa ]
Metalspree said:
Well ,
Do Not repeat This For Each and ever dealer you have on TE .When You Trade on TE There are all sort of people And things with Few are Bound To go Wrong Once in a While .Is There a Dealer In TE that did Not Give Issues To Anyone ever ? .KMD Delays Products Like Hell[ And Never Approachable ] I Have Purchased Products From Him Once And The Delay Was Two Months IMHO ,The Person From Whom i Had Taken the Order Was Cursing Me guys ,UDIT I Applaud You for taking a stand against this also i saw your thread on Te somewhere .What About All your Other dealers Name One Whom You did Not ever Have Issues Lol .Why This Happens In The First Place i would like to explain From a traders point of View
1 : Our Stock :Well all of us stock good variety of stock ,Anyone ordering from that stock gets it fast cos its ready ,peeps In Mumbai And Delhi Have Advantage Over us Poor mortals in chandigarh IHMO
2 :Local supplier Stock : We all have local suppliers like Assuming someone wants Ram from Corsair and i do not have in stock ,I ask My Local chd Office for stock and he says yes he has it ,This means i can get this and ship it relatively fast like 1 to 3 days .The question is that why should we not take this kind of order as we can definately get the deal through and there is no need to stock so many things in the shop
3:Local supplier stock [ From His Headoffice ] : Let me give a example Here ,Assuming someone says amarbir you have stock of asus zonar Dx card and i do not have local stock in shop ,i will call rashi locally in chd and ask they will check and say its in the headoffice in bombay ,Well this type of order can take a week or so to execute .In This Case We Can Still Get the deal through [So why Should We Not Take It ]
How things Go Wrong :
One Think i would like to tell you all ,All your dealers here are really good and intelligent people ,They Dig [ Yes literally dig ] Good pricing and deals for you and post them here .Off and on they can do a better job or many times when they are busy offline they will not be that responsive .You Should Take it Easy Once and a While With them .We All deal with jerks [ Our suppliers ] ,There Reps are pathetic .When you ask them high end products like they will say its not there [ Then You tell them its in the pricelist ] .They will ask you the most silliest question [ sir whats the sheet number ,serial no and part no of the product you want ] ,Then these fools will call thier head office product manager and ask him for the same ,There is a large communication gap with thier headoffice product manager mostly i would say 8 times out of 10 times they will ask something and give something To Us After Making Us Wait For a Week ,What do we tell our customers then .Lets take a example
1 :Someone Calls Asks : Amarbir You have Corsair VX450 i say sir give your phone no and let us call you back
2: Our Bad Time starts : We call All Suppliers One after the other As its not in stock at the shop ,Sometimes thier phones are engaged and sometimes they will not pickup [ As they on a job and its not thier business ,They care two hoots for us if the deal goes through or not ] ,Anyway lets assume we manage to call Them and find out they do not have in local stock we tell them to call bombay or thier headoffice ,they say they will call in five minutes [ Which they never do ] ,anyway we again after few hours call them they will say [ Sorry Mee bhool giya ] ,anyway you again call them they say its in the headoffice and will take 6 days to come [ Cos these fools will try and save thier money i mean never get material by air always surface ] .anyways
3 : We Call Customer : We call the customer and tell him its gonna take 6 days to get it at shop ,Well if he agrees we tell him to give us money and order it to our local supplier rep at local office in chandigarh .After 6 days you call the rep and ask him has the material come [ This jerk will say Oh i forgot it mai abhi order karto huu ] ,this is Done in more then 5 orders from 10 we give any of these idiots .So Well Order is already delayed by a week ,Anyways we tell the customer sir material is not arrived and will take time ,If he is a youngster he will get impatient ASAP And possible start swearing and cursing us on phone .We Do not desreve this man ,Just For your deal we did our best [ We mean this as we know the product you ordered us right otherwise what would we would be doing Trading On TE ] .Assuming he is a gentlemen and a senior guy who is running a business and understands the way this system works he will say i will wait ,Well then you call the suppliers rep and tell him to speed up the action [ He will reply sir i did that just 15 minutes like he is doing us a favour or something ,what a jerk ] .Now after 6 days i get a call Sir aapka material aa giya .
4 : Worse Is Yet To Be seen : We ASAP Send our Logistics Person To Get The Material After Few hours we comes back to office and we are delighted and happy we could finally do justise do our extreme hard work [ I assure you certain deals done my friend itwares is with less then Rs :100 Marjin as a example ] .Well We open the box to find out that that jerk supplied us Something else Why BECAUSE ALL THESE REPS ARE SUPER INTELLIGENT PEEPS LOLZ .
Do We have a Answer here ... Assuming We only deal in product we really have in ready stock in shop ,In that case peeps will still leave feedback on Te like its a community court [ Against its policy that its not responsible for offline deals ] ,Tell Me where you dealer went wrong in this case ,Yes He is As intelligent as you are cos he has the brain and capacity to provide you with deals that you like but unfortunately he works in a system that full of issues .This is Just One of the examples Your Ex dealer Can Give you as how much we really care for you deals and you people in generally but sometimes we just cannot do anything its like banging your head against the wall .If this Was Not The Case i Would Not Have Support Many Many Of you who still deal with lynx and prefer to remain silent on issue
To VIJAY:
Man How Come Dealers from Bombay are getting into mess ,I mean whetever comes in india lands into bombay first and then its supplied to all other places lol ,solve these issue and you are a damn smart fellow and also very intelligent otherwise you would not be trading here .I request people who have had issues with him once and a while not to post as i assure you this is damaging his reputation more then you think as he has done and executed some fabulous deals in the past and still doing so ,He had the nerve to do nuforce when i myself could not manage it cos its too expensive product and hard to sell fast .I Request People to calm down and think Twice ,TE is full of threads against its own people its own dealers ,this is not good for a forum .
Metalspree :
Well Do you have something else to do ever other than bashing people on TE ,I remember last time when you were asking me about that engine i made [ What does this do Lol ,You made a fool of yourself haa haa ] ,Well The Know it all man should try and control his desperation to jump in all basing threads grow up man ,Might be since you have been abroad you have left all your manners and started think in western ways of life and using a indian forum lol [ Classic example of east meets west haa haa ]
Re: BuygamingStuff feedback
^ amarbiR thE issuE iS thaT thE dealerS arE supeR responsivE beforE takinG thE paymenT anD lousY afteR receivinG paymenT.
noW anY persoN whO understandS eveN a littlE abouT marketinG wilL knoW thaT A dealeR wilL alwayS botheR morE abouT spendinG thE mosT amounT oF timE iN gatherinG neW businesS..(sO dO thE higheR repS iN youR chaiN wilL)
anD thaT iS onE oF thE primE reasoN whY therE iS nO communicatioN untilL anD unlesS yoU havE thE producT tO shiP.
thE issuE memberS arE havinG arE duE tO misrepresentatioN.
thE membeR askS iF thE producT iS iN stocK witH yoU (thE concerneD dealeR). memberS donT carE tO enquirE iF iT iS witH youR supplieR, theY deaL witH yoU anD noT youR supplieR, theY paY yoU youR pricE anD noT youR dealer'S pricE. anD I thinK iF yoU arE noT havinG thE thinG iN readY stocK witH yoU theN yoU shalL makE thaT cleaR anD saY thaT yoU wilL havE tO ordeR iT..iT wilL takE unknowN timE anD noT receivE paymenT foR thE samE sayinG yoU havE iT iN stocK..
^ amarbiR thE issuE iS thaT thE dealerS arE supeR responsivE beforE takinG thE paymenT anD lousY afteR receivinG paymenT.
noW anY persoN whO understandS eveN a littlE abouT marketinG wilL knoW thaT A dealeR wilL alwayS botheR morE abouT spendinG thE mosT amounT oF timE iN gatherinG neW businesS..(sO dO thE higheR repS iN youR chaiN wilL)
anD thaT iS onE oF thE primE reasoN whY therE iS nO communicatioN untilL anD unlesS yoU havE thE producT tO shiP.
thE issuE memberS arE havinG arE duE tO misrepresentatioN.
thE membeR askS iF thE producT iS iN stocK witH yoU (thE concerneD dealeR). memberS donT carE tO enquirE iF iT iS witH youR supplieR, theY deaL witH yoU anD noT youR supplieR, theY paY yoU youR pricE anD noT youR dealer'S pricE. anD I thinK iF yoU arE noT havinG thE thinG iN readY stocK witH yoU theN yoU shalL makE thaT cleaR anD saY thaT yoU wilL havE tO ordeR iT..iT wilL takE unknowN timE anD noT receivE paymenT foR thE samE sayinG yoU havE iT iN stocK..
Re: BuygamingStuff feedback
Material With you ,no bill No Big Issue Vijay is a dealer here and if he is busy you know it that he imported nuforce and would be doing marketing also for the same .if i was at your place i coould have waited as waited for Mediahome Bills That Threw Me out of ****** [ Cos i Ordered something From him 5 USB tiny Miny transcend card reader and just got a parcha NO BILL ] When i created a scene his friends just surrounded me and i resigned ,Then they had the nerve to write Lynx terminated and when i Wrote about ****** on my website they pulled that down and i too pulled the text down tit for tat .Mediahome i saw you lecturing to another person here wait i will reply to that also right now .
He Should leave neutral rating he got his monitor right only bill is missing ,check out that nash episode i gave him material at the most possible time frame and still he gave me negative feedback even after getting the material on time [ TE did nothing ,Right Renegade ? ]
Asingh ,
You have quite a issues with Bills right ,Why Do Not you demand One From KMD Lol ,I Suggest you Buy Some Bills And keep it in your pocket as you like bills too much
But My Friend ,
You Already Damaged His Reputation Inspite of his working hard to get you this deal @ this price right
Sir ,apextwin146 said:
Material With you ,no bill No Big Issue Vijay is a dealer here and if he is busy you know it that he imported nuforce and would be doing marketing also for the same .if i was at your place i coould have waited as waited for Mediahome Bills That Threw Me out of ****** [ Cos i Ordered something From him 5 USB tiny Miny transcend card reader and just got a parcha NO BILL ] When i created a scene his friends just surrounded me and i resigned ,Then they had the nerve to write Lynx terminated and when i Wrote about ****** on my website they pulled that down and i too pulled the text down tit for tat .Mediahome i saw you lecturing to another person here wait i will reply to that also right now .
Why ,stalker said:
He Should leave neutral rating he got his monitor right only bill is missing ,check out that nash episode i gave him material at the most possible time frame and still he gave me negative feedback even after getting the material on time [ TE did nothing ,Right Renegade ? ]
asingh said:
Asingh ,
You have quite a issues with Bills right ,Why Do Not you demand One From KMD Lol ,I Suggest you Buy Some Bills And keep it in your pocket as you like bills too much
apextwin146 said:Thats a conbined dealer Feedback thread. I wanted to bring out this issue specifically against one particular dealer.
Also i am on the opinion that there should be a seperate dealer feedback thread for each dealer rather than cramping all our grievances in one place.This because if a person is collecting feedback for a particular dealer then he would have to go through a Lot of posts some of them Unnecessary to his cause.
I dont mean any disrespect to you and hence i have posted the same in the Dealer feedback thread too.
Thats implicit..
np
My intention is not to malign anyones reputation but how to make the dealers more responsible and Responsive.. There should be some sytem in place as its quite evident that the iTrust system isnt working as expected.
But My Friend ,
You Already Damaged His Reputation Inspite of his working hard to get you this deal @ this price right
Re: BuygamingStuff feedback
Amarbir,
I fully agree with you on what a dealer goes through. Any quote got through phone with any of these guys are highly unpredictable in terms of price and the actual product itself.
But there are issues like -
1 Dealers falsely claiming to have stock of a product
2 Bills not generated
3 Not refunding money even after agreeing on doing so
4 Not communicating to customers whose order has been delayed
1 - The dealer in their deal thread and their site can inform of the same like
a. If you have it in your shop - Can ship immediately
b. From local supplier - Can ship in 1-3days
c. Has to be got from the distributor - Can ship in 5-10days
This will give a better idea to their customers. You might think that you will loose customers this way, but if one is honest you will get more repeat business.
2. This is the most pathetic thing I am seeing here. If a person wants to do a legit business, why cant he send a bill with the product? I would never want to buy from such people.
3. This again is just about good business ethics. Again a pathetic thing seen here.
4. If a dealer is not able to deliver a product for which he has already received payment, he should at least inform the customer that its going to be delayed and issue a fresh ETA. If its done more than twice, the dealer should offer a refund or an option for the customer to buy anything else.
Cant a dealer maintain a simple record to track his pending shipments and ETAs?
Amarbir,
I fully agree with you on what a dealer goes through. Any quote got through phone with any of these guys are highly unpredictable in terms of price and the actual product itself.
But there are issues like -
1 Dealers falsely claiming to have stock of a product
2 Bills not generated
3 Not refunding money even after agreeing on doing so
4 Not communicating to customers whose order has been delayed
1 - The dealer in their deal thread and their site can inform of the same like
a. If you have it in your shop - Can ship immediately
b. From local supplier - Can ship in 1-3days
c. Has to be got from the distributor - Can ship in 5-10days
This will give a better idea to their customers. You might think that you will loose customers this way, but if one is honest you will get more repeat business.
2. This is the most pathetic thing I am seeing here. If a person wants to do a legit business, why cant he send a bill with the product? I would never want to buy from such people.
3. This again is just about good business ethics. Again a pathetic thing seen here.
4. If a dealer is not able to deliver a product for which he has already received payment, he should at least inform the customer that its going to be delayed and issue a fresh ETA. If its done more than twice, the dealer should offer a refund or an option for the customer to buy anything else.
Cant a dealer maintain a simple record to track his pending shipments and ETAs?
Re: BuygamingStuff feedback
Now when we ask our supplier [ If you bothered to read my comments ] and they promise something and the mess like that happens like i explained what then ? .You take a stick and bang vijay head with it ? .
apextwin146 said:
stalker said:
asingh said:
apextwin146 said:Thats a conbined dealer Feedback thread. I wanted to bring out this issue specifically against one particular dealer.
Also i am on the opinion that there should be a seperate dealer feedback thread for each dealer rather than cramping all our grievances in one place.This because if a person is collecting feedback for a particular dealer then he would have to go through a Lot of posts some of them Unnecessary to his cause.
I dont mean any disrespect to you and hence i have posted the same in the Dealer feedback thread too.
Thats implicit
np
My intention is not to malign anyones reputation but how to make the dealers more responsible and Responsive.. There should be some sytem in place as its quite evident that the iTrust system isnt working as expected.
Correct ,madnav said:
Now when we ask our supplier [ If you bothered to read my comments ] and they promise something and the mess like that happens like i explained what then ? .You take a stick and bang vijay head with it ? .
Re: BuygamingStuff feedback
i have been through the same personally.
im not saying the system works flawlessly.
but the things kind of become unbearable when they are dragged for 1 month or so.
would it not be wise to refund and ask to pay once they stock reaches?
the customer is unnecessarily having his money locked at your end where he can very well go out and purchase the same in real. why make they customer locked to you when he wants to opt for other options?
the cases were simply about member's money being locked.. members dont have any issue with however time you may take, they just dont want their money locked for no reason.
i did read your comments.
i have been through the same personally.
im not saying the system works flawlessly.
but the things kind of become unbearable when they are dragged for 1 month or so.
would it not be wise to refund and ask to pay once they stock reaches?
the customer is unnecessarily having his money locked at your end where he can very well go out and purchase the same in real. why make they customer locked to you when he wants to opt for other options?
the cases were simply about member's money being locked.. members dont have any issue with however time you may take, they just dont want their money locked for no reason.
Re: BuygamingStuff feedback
Beautiful ,
Thats what i like about our certain community members .Well you have a point here ,The first thing i am going to do Today is that i am gonna implement the same in my business ,I have done more then 100% improvement is everything lynx used to do ,I had the same idea
As you replied
"1 - The dealer in their deal thread and their site can inform of the same like
a. If you have it in your shop - Can ship immediately
b. From local supplier - Can ship in 1-3days
c. Has to be got from the distributor - Can ship in 5-10days
This will give a better idea to their customers. You might think that you will loose customers this way, but if one is honest you will get more repeat business."
You said about the bill ,Well how many people have got a bill from vijay i can bet hundreds of you right ,Well that means he missed it [ On purpose i say defiantly not ,Mistake 100% can happen ] ,Does that means we as customer never make mistakes i have voiced this many time time and again i will again do this .Also listen to this
Fresh ETA can only be given if a supplier can remove a jerk [ Rep ,handler etc] from the chain the system he works ,How many people are having that patience and time to deal with a dealer like this some of you are so horrible that you give order ,do not even have time to wait for processing ,send the payment ,Payment has not even reached but you start calling and swearing on phone etc assuming you have paid and you will get the material in hext one hour ,Nash is a classic example of this [ It happens to me ] .So is there a scope of improvement for us as customers also or is it only thr dealer to bear the brunt all times .
--- Updated Post - Automerged ---
Sorry for the title case in few words i try my best to leave this habit and i have learning a lot ,thanks for making fun of it again and making me feel as old time ,you achieved that thank you ,It hurts sometimes when you genuinely try something but someone just cannot help himself and again makes fun of the person .did the customer ask for a refund ,do not deviate from the thread ,try and stay focused on the thread creator's issue .
random2 said:
Beautiful ,
Thats what i like about our certain community members .Well you have a point here ,The first thing i am going to do Today is that i am gonna implement the same in my business ,I have done more then 100% improvement is everything lynx used to do ,I had the same idea
As you replied
"1 - The dealer in their deal thread and their site can inform of the same like
a. If you have it in your shop - Can ship immediately
b. From local supplier - Can ship in 1-3days
c. Has to be got from the distributor - Can ship in 5-10days
This will give a better idea to their customers. You might think that you will loose customers this way, but if one is honest you will get more repeat business."
You said about the bill ,Well how many people have got a bill from vijay i can bet hundreds of you right ,Well that means he missed it [ On purpose i say defiantly not ,Mistake 100% can happen ] ,Does that means we as customer never make mistakes i have voiced this many time time and again i will again do this .Also listen to this
Fresh ETA can only be given if a supplier can remove a jerk [ Rep ,handler etc] from the chain the system he works ,How many people are having that patience and time to deal with a dealer like this some of you are so horrible that you give order ,do not even have time to wait for processing ,send the payment ,Payment has not even reached but you start calling and swearing on phone etc assuming you have paid and you will get the material in hext one hour ,Nash is a classic example of this [ It happens to me ] .So is there a scope of improvement for us as customers also or is it only thr dealer to bear the brunt all times .
--- Updated Post - Automerged ---
Madhav ,madnav said:
Sorry for the title case in few words i try my best to leave this habit and i have learning a lot ,thanks for making fun of it again and making me feel as old time ,you achieved that thank you ,It hurts sometimes when you genuinely try something but someone just cannot help himself and again makes fun of the person .did the customer ask for a refund ,do not deviate from the thread ,try and stay focused on the thread creator's issue .
vivacious_tg
Discoverer
Re: BuygamingStuff feedback
+1 for above comment , the dealer should take money only if the product is in his stock & not with suppliers or anyone.
If not, clearly tell the customer that you don't have that product & will inform once it comes to you. There is no point in making some one wait for 1 month or more for such things .
by taking money & not delivering with in the promised timeframe , you stopped someone to buy from other source & the wait period will further add to the frustration.
Whenever we think of buying some product , there is a excitement associated with it but the longer wait period kills that excitement & it become like that we don't need the product or can live without it.
madnav said:
+1 for above comment , the dealer should take money only if the product is in his stock & not with suppliers or anyone.
If not, clearly tell the customer that you don't have that product & will inform once it comes to you. There is no point in making some one wait for 1 month or more for such things .
by taking money & not delivering with in the promised timeframe , you stopped someone to buy from other source & the wait period will further add to the frustration.
Whenever we think of buying some product , there is a excitement associated with it but the longer wait period kills that excitement & it become like that we don't need the product or can live without it.
Re: BuygamingStuff feedback
Why ? ,
Customer is not getting it from anywhere ,comes to dealer dealer does not have he calls his supplier they say thay can arrange ,deal gets finalised and is delayed due to the system i reffered to before ,Is this your TE dealers fault ?. Secondly its stupid and rubbish to stock all products of the world and sell ,Who and which company does that ,If that was the case there would have been no dealer end user distributor or manufacturer relationship
vivacious_tg said:
Why ? ,
Customer is not getting it from anywhere ,comes to dealer dealer does not have he calls his supplier they say thay can arrange ,deal gets finalised and is delayed due to the system i reffered to before ,Is this your TE dealers fault ?. Secondly its stupid and rubbish to stock all products of the world and sell ,Who and which company does that ,If that was the case there would have been no dealer end user distributor or manufacturer relationship
Re: BuygamingStuff feedback
both of them did ask for refund which was totally ridiculed unless a thread for the same was created.
still if that is off topic then excuse me.
over and out.
just like you conveniently took reference of kmd's deals etc to create a good memory for dealers in question... i took my way to create a bad memory by referring to greenhorn and roboghost's case.
both of them did ask for refund which was totally ridiculed unless a thread for the same was created.
still if that is off topic then excuse me.
over and out.
Re: BuygamingStuff feedback
thats wrong is quoting something thats there in black and white .Also hurting someone and quoting are not the same ,I would like to remind everyone BILLLLSSSSSSSSSSS ,If you import something in this country by proper method and pay custom duty on the same and get it [ Like KMD Says ],You are suppose to claim VAT when you sell this to the first person in india and submit this VAT to indian sales tax people right ,I never find KMD giving Bills ,right UDIT LOL .Double standards of trading here man ,Make giving Bills and writing VAT No And Serial No mandatory to all dealers why have a double standard policy for all others and KMD on one side .WAKE UP KIDS
Why ,madnav said:
thats wrong is quoting something thats there in black and white .Also hurting someone and quoting are not the same ,I would like to remind everyone BILLLLSSSSSSSSSSS ,If you import something in this country by proper method and pay custom duty on the same and get it [ Like KMD Says ],You are suppose to claim VAT when you sell this to the first person in india and submit this VAT to indian sales tax people right ,I never find KMD giving Bills ,right UDIT LOL .Double standards of trading here man ,Make giving Bills and writing VAT No And Serial No mandatory to all dealers why have a double standard policy for all others and KMD on one side .WAKE UP KIDS
vivacious_tg
Discoverer
Re: BuygamingStuff feedback
no one can stock everything - this is true but don't take money until you get the product. There is no point in locking someone's money when you don't have the product.
If the product is something which is highly priced & not a common one , clearly tell the customer that you don't have the same in stock & will arrange that which will take x many days or more (no 100% sure).
You can also take a part of price from the customer if you think the product will not sell otherwise.
Here we are expecting more communitcation from seller & honesty to tell the truth. the whole idea is not to lock someone's money without any reason.
Why ? ,
Customer is not getting it from anywhere ,comes to dealer dealer does not have he calls his supplier they say thay can arrange ,deal gets finalised and is delayed due to the system i reffered to before ,Is this your TE dealers fault ?. Secondly its stupid and rubbish to stock all products of the world and sell ,Who and which company does that ,If that was the case there would have been no dealer end user distributor or manufacturer relationship
no one can stock everything - this is true but don't take money until you get the product. There is no point in locking someone's money when you don't have the product.
If the product is something which is highly priced & not a common one , clearly tell the customer that you don't have the same in stock & will arrange that which will take x many days or more (no 100% sure).
You can also take a part of price from the customer if you think the product will not sell otherwise.
Here we are expecting more communitcation from seller & honesty to tell the truth. the whole idea is not to lock someone's money without any reason.
Re: BuygamingStuff feedback
A dealer should issue a bill at least when a customer asks for it. Regardless of ASS being with serial number or anything. If you sell a product issue a bill. You raised a valid point for certain products which are imported out of the distribution process. For such why cant a dealer tell before hand that the customer wont get a bill?
All I would suggest is - Define a process and adhere to it. If there is any deviation, inform the customer. Something like -
1. Payments received before 2pm will be processed the same day -
If product at your shop - ship it by 6-8pm
if at local supplier - order it before 6pm
if to be procured from distributor - initiate the process the same day
2. if payment done after 2pm, it will be done by next day. If you can make 1 or 2 batches a day -
you will have a list of orders categorized to pack&ship, order from local supplier, order from distributor.
The key is keeping the customer informed.
A dealer should issue a bill at least when a customer asks for it. Regardless of ASS being with serial number or anything. If you sell a product issue a bill. You raised a valid point for certain products which are imported out of the distribution process. For such why cant a dealer tell before hand that the customer wont get a bill?
All I would suggest is - Define a process and adhere to it. If there is any deviation, inform the customer. Something like -
1. Payments received before 2pm will be processed the same day -
If product at your shop - ship it by 6-8pm
if at local supplier - order it before 6pm
if to be procured from distributor - initiate the process the same day
2. if payment done after 2pm, it will be done by next day. If you can make 1 or 2 batches a day -
you will have a list of orders categorized to pack&ship, order from local supplier, order from distributor.
The key is keeping the customer informed.
Re: BuygamingStuff feedback
Amarbir:
Please see my responses below to your comments. I have highlighted what I am replying to, since I do not want to append the quotes for the sake of posterity.
Amarbir:
Please see my responses below to your comments. I have highlighted what I am replying to, since I do not want to append the quotes for the sake of posterity.
I am really surprised being an official dealer of genuine products you still do not understand the concept of buyer--->seller--->merchandise+BILL. I have asked you many times, what is the reason that a bill is not dispatched with the hardware. Being "busy" is a cock-and-bull story, which sorry to say NO one will buy here. You gave quite a long lecture in post #41, but like 90% of it was nonsense. You were just explaining the sad and sorry state of India's supply chain and procurement line -- you being an independent entity. We all ready know this. But if you want to make this as an excuse for not giving bills, improper communication, false commitments, refusal of refunds, and beating around the bush business dealings -- you can type "n" posts like this, and they will just take up server space. Amarbir, undestand, like you mentioned that dealers are intelligent and not dumb, like wise consumers/customers are similar in nature. I am also from North India, and I know how most business deals are done here. Buyer comes. Is treated really well, made to feel like king. Only YES YES YES, is said. Payment taken. END OF STORY. Communication ceases, and customer service has ended. It is THIS attitude which must end and not be prevalent. Not hitting out at you, but at all dealers/user sellers. Sending a bill is not something which should be requested or begged for. It is PART of the deal, no matter what. You see things only with colorful examples. So will give you one. Not getting a bill, is like getting food at a hotel and no forks and spoons. Clear. Thanks.
Why..? Why no documentation that some hardware/service has been paid for. The negative rating was perfect. Heck, I would do the same, without even inquiring. A bill is mandate. I am sure no one doubts this here. No use harping this, Amarbir, its obvious, and protocol.
Yes I do. You know where I am speaking from, so do not make me bring it up again. I have never ordered from KMD, and would expect the same. No one carries bills in pockets. Cute.
Re: BuygamingStuff feedback
moral of story : unless its something cheap and hard to get product , dont order it online ... go out to a computer shop , pay a couple hundred extra (sometime could be less) and get your stuff , no headaches, no endless phonecalls and praying that shipment reaches fine
moral of story : unless its something cheap and hard to get product , dont order it online ... go out to a computer shop , pay a couple hundred extra (sometime could be less) and get your stuff , no headaches, no endless phonecalls and praying that shipment reaches fine
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